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Bancal Hotel & Spa

2.5 star property

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Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Restaurant
Reception
Junior Suite (Bancal Junior Suite) | Down duvets, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • Place, La Gomera Beaches
    ‪5 min drive‬
  • Place, Playa Ávalo
    ‪5 min drive‬
  • Place, San Sebastian de la Gomera Harbour
    ‪9 min drive‬
  • Airport, La Gomera (GMZ)
    ‪62 min drive‬

Room options

View all photos for Double Room, Garden View (Bancal Garden)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(18 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Ocean View

Down duvets, in-room safe, desk, laptop workspace

Double Room, Ocean View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Garden View

Down duvets, in-room safe, desk, laptop workspace

Triple Room, Garden View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Ocean View

Down duvets, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace (Bancal)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Garden View (4 pax)

Down duvets, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Sea View (5 pax)

Down duvets, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

  • 61 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite) | Down duvets, in-room safe, desk, laptop workspace

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Bancal Hotel & Spa

This smoke-free hotel features 5 outdoor pools, a full-service spa and a fitness centre. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a swim-up bar, a steam room and conference space.
Bancal Hotel & Spa offers 276 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include a shower.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.
During your stay at Bancal Hotel & Spa , you'll be within walking distance of La Gomera Beaches. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the swim-up bar
  • Take a swim in the 5 outdoor pools
  • Treat yourself to body wraps, body scrubs or manicures and pedicures at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • 7 minutes by car from La Gomera Beaches and 7 minutes from Playa Ávalo
  • Free beach shuttle service
Bancal Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a steam room, and a fitness centre. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A children's pool, a library, and a terrace are also featured at the business-friendly Bancal Hotel & Spa . The hotel can provide concierge services and wedding services. Free self parking is available.

This San Sebastián de La Gomera hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 99 reviews
Rating 8 - Good. 23 out of 99 reviews
Rating 6 - Okay. 5 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Very nice stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Such an excellent trip - loved every aspect of this stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, spacious and immaculate with outstanding views and very good service.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Isabella Stefanutti

Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel in a great setting
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous, the food was great and the Hotel was just lovely. Looking forward to going back.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, amenities
beautiful design , very clean, great staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We liked the stripped back contemporary feel & especially the indigenous planting around the grounds.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with amazing swimming pools. Many bars. Interesting architecture
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, amenities
It felt more like five than four stars. One of the best hotels we’ve experienced. Fantastic food, beautiful surroundings and friendly professional staff. Beautiful spa, and nice gym albeit a bit small. We will be back soon.. and for mote than five days next time. Thanks
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Desha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sylvain

Liked: Cleanliness, amenities
Gorgeous hotel, very large hotel but still feels quiet. Very good service and pools are awesome. Everything is very clean and spacious. Recommended. I do hope it stays the only hotel of this kind on La Gomera though, to keep the charm and authenticity of La Gomera alive.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Where ti start… Fantastic place with great pools, service, elegant and very quiet… even its big, you almost don’t see other guests…. Always available beds at pool, very quiet… View to ocean and Teide… Its 4 starts and i dint understand how it’s not 5 stars… Can’t wait to return..
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Trine-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable new hotel. Good breakfast. Location is not so good. Service is ok for a 4 star hotel (even the hotel could have been 5 star, it is not).
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emilio E

Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully presented and brand new hotel. The property is largely single story but traverses the hillside in at least 5 terraces. This means that multiple lifts need to be taken to reach lower levels of the hotel, and that part of your journey there will be in the open air. For this reason, I’d recommend asking for a room on a higher level. The entertainment was great. Food was okay. The hotel is located a fair way out of San Sebastián and the hotel shuttle, which operates twice a day in each direction is not free. There is no on-site shop selling essentials, and the reverse-osmosis filtered water fountain is only available to guests at breakfast. For this reason I’d strongly recommend hiring a car for the duration of your stay.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Inmaculada Simancas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in every day. however it's let down by one major thing which is obvious from previous reviews. The distance from civilisation lets it down and has not been addressed by management. There is a specific timed shuttle bus which has to be paid for at the same cost as a local taxi. The remote location could easily be mitigated if there was a courtesy shuttle bus that ran regularly or on demand. There is a man on the security gate operating the barrier which seems little relevant value far better to employ dedicated shuttle bus drivers for free and there would probably no more negative reviews as it's a fabulous hotel and the food is excellent as are the staff, cleanliness and facilities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Trine-Marie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, new hotel

Very nice, new hotel. Good breakfast. Service not 5 star (but also, this is not a 5 star hotel - it is 4 star). Fantastic view. Very nice pool areas. A little far away from the city (or anything) - you need shuttle, taxi or car.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

PAVEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025