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AC Hotel Tenerife by Marriott

4.0 star property

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Photo gallery for AC Hotel Tenerife by Marriott

Breakfast, lunch and dinner served
1 bedroom, premium bedding, minibar, in-room safe
Property amenity
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003
  • Plaza de Espana
    ‪2 min walk‬
  • Rambla de Santa Cruz
    ‪14 min walk‬
  • Tenerife Auditorium
    ‪15 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Non Smoking, City View

Family Room, 2 Single Beds, Non Smoking, City View | Street view

Family Room, 2 Single Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

AC Hotel Tenerife by Marriott

Beach hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
AC Hotel Tenerife by Marriott offers 83 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at AC Hotel Tenerife by Marriott, you're just a quick walk from Plaza de Espana. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Plaza de Espana and Guimera Theater
AC Hotel Tenerife by Marriott offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly AC Hotel Tenerife by Marriott. Parking is available for a fee.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
AC Lounge – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rooftop Terrace – This poolside rooftop bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to July 16 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.19 per person
  • Covered self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

AC Hotel Tenerife by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 291 reviews
Rating 8 - Good. 75 out of 291 reviews
Rating 6 - Okay. 16 out of 291 reviews
Rating 4 - Poor. 5 out of 291 reviews
Rating 2 - Terrible. 9 out of 291 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Riva, Regal Park

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC Tenerife Marriott - an excellent hotel

Our three nights stay at the AC Tenerife Marriott was fantastic especially the breakfast where you could help yourself to a good selection of food, including freshly cooked eggs of your choice. The roof top area, including the bar, was lovely.
Stayed 3 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do. Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy
Stayed 4 nights in Feb 2025

8/10 Good

Pamela

Liked: Amenities
Let’s get the negative out in the open first! Yes you can hear all the street noise and music playing. I stayed here during Carnival, and it was loud! It also continued til 6am. That said, the hotel did email me in advance about the noise, so it was my choice to stay. I’m glad I did, Santa Cruz knows how to party! The hotel even provided glitter beads so I could join in the experience. Yes, the hotel could do with some secondary glazing but that’s the only negative I have. It is a lovely hotel. immaculately clean, really friendly staff, and spacious well kept rooms and public areas. It was worth paying the €12 for breakfast, plenty of choice and tasty. The rooftop bar was excellent, both for drinks and lunch. There was Nespresso coffee in the room and at breakfast which is a big plus for me. Would I stay here again? Definitely!
Stayed 2 nights in Mar 2025

8/10 Good

jaya sudhakar

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looks great, breakfast had decent spread. Other than that I don’t get parking slot, all was good
Stayed 2 nights in Feb 2025

8/10 Good

Garðar Orn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!
Stayed 4 nights in Oct 2023

4/10 Poor

Sian Joan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel

Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Stayed 1 night in Jan 2025

8/10 Good

Kanekal

Stayed 7 nights in Dec 2024

10/10 Excellent

Muazzam

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located.
Stayed 1 night in Dec 2024

10/10 Excellent

Madelaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! It is beautifully decorated. The staff is amazing and super helpful. The hotel is in the center of everything, right next to restaurants and stores and within walking distance of museums and parks. The rooftop bar with a pool is a wonderful bonus. Overall a wonderful place to stay. I highly recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, amenities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained property. The staff (both day and evening) were very helpful and professional. We opted-in for the daily breakfast buffet and found it worth the cost in quality and selection. I would stay here again!
Stayed 7 nights in Nov 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in city centre

Very nice and modern hotel. Very comfortable beds and pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Old Town

A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located near all amenities and close to the waterfront.
Stayed 2 nights in Nov 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and accommodating. Closet space and wardrobe limited, everything is very nice.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel ticked all the boxes! Rooftop is great with the live music on some evenings too!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mr Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff very good could not fault the establishment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfredo

Stayed 3 nights in Oct 2024