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The Hacienda & Spa at Hotel Santa Fe

Property class: 4.5

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Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Front of property – evening/night
Interior
Breakfast, lunch, dinner served; garden views
Breakfast, lunch, dinner served; garden views
Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Place, Santa Fe Railyard
    ‪3 min walk‬
  • Place, Loretto Chapel
    ‪12 min walk‬
  • Place, Santa Fe Plaza
    ‪13 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.6 out of 10
Exceptional
(63 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Fireplace

Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, Fireplace

9.8 out of 10
Exceptional
(22 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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Exterior
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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 1,139 reviews
The price is €202
includes taxes & fees
22 Apr - 23 Apr
Eldorado Hotel & Spa

About this property

The Hacienda & Spa at Hotel Santa Fe

This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free continental breakfast, free wired Internet in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a rooftop terrace are on-site.
The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Santa Fe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Hacienda & Spa at Hotel Santa Fe. During your stay, you're just a quick walk from SITE Santa Fe. Enjoy features like free breakfast, free wired Internet and a free manager's reception.
  • Free continental breakfast served daily
  • Free wired Internet
  • Enjoy garden views while dining at Amaya
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body wraps, aromatherapy or facials at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and yoga classes
  • Within a 15-minute walk of Santa Fe Plaza and Loretto Chapel
  • Local-area shuttle service available
  • Dogs welcome for a fee
The Hacienda & Spa at Hotel Santa Fe offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free wired Internet.

Business amenities include a business centre and meeting rooms. A hot tub, a rooftop terrace, and a vending machine are also featured at the luxury The Hacienda & Spa at Hotel Santa Fe. For a fee, parking is available.

This 4.5-star Santa Fe hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Amaya – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Area shuttle up to 1 mi
  • Secured, uncovered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa, Tulsa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
always stay here. all excellent
Stayed 1 night in Jan 2026

6/10 Okay

Mark

Liked: Cleanliness, amenities
While the first experience was great, last night the hat in the bedroom portion didn't work correctly. The shower in that room floods the floor even with the door closed. When I told the staff about the heating issue, they seemed not to care.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms are great, but the furniture is starting to show aging. Staff is usually excellent, but the front desk staff were not very friendly on departure.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was amazing. Clean, comfortable, and well-appointed.
Stayed 1 night in Jan 2026

10/10 Excellent

Rodney

Stayed 4 nights in Dec 2025

8/10 Good

veronica

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 5 nights in Dec 2025

10/10 Excellent

Dione Lorena Santibanez, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is fantastic fresh options and the staff friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Linda Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel extremely clean. Warm and welcoming. Staff were all accommodating and friendly. Decorated for Christmas made it special. The art throughout hotel was an added plus.
Stayed 2 nights in Dec 2025

8/10 Good

Frank

Stayed 4 nights in Dec 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Loved the cookies and fruit the hotel left in room first night. There was some mildew in the shower and the water took forever to get hot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Cliff

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever! Gorgeous property. First-class from check in, to happy hour, to dinner, to rooms, to linens, to personnel and staff! Awesome experience all the way around! Highly recommend and will definitely return!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and polite.
Stayed 1 night in Nov 2025

6/10 Okay

Laura

Liked: Cleanliness, room comfort
I first stayed at the Hotel Santa Fe 10 years ago and had really fond memories of the experience. I loved the room and the art. It felt like a unique, upscale hotel at the time. On this return trip, I was hoping to have the same experience but left feeling a little disappointed. Overall, I give it an average rating. Our suite/room could use some updates. The decor seemed worn. There was peeling laminate in the cabinet, chipped ceramic soap holder, no iron/ironing board in the room, and weak lighting. I expected more for the price. On the plus side, the rooms are quiet, the fireplace and balcony were nice to have, and the bed was comfortable. It’s also a great location and no charge for parking. Everyone was very pleasant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to stay. Highly recommend. Food and services outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Callan

Stayed 1 night in Nov 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, amenities
Most welcome we have ever felt at a hotel! Great staff including our butler, Tony! Beautiful place with excellent room including a gas fireplace. We loved the extra touches. Convenient location across the street from the Railyard. Only wish we could have stayed even longer!
Stayed 2 nights in Nov 2025

10/10 Excellent

Aileen, Fredericksburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I booked the hotel, I figured it would be nice, but I didn't expect the level of service and attention that we've received. The room was excellent (loved the fireplace), the bed was very comfortable, the bath clean and the shower large and with great water pressure. The breakfast was really good: Yogurt, cereal, pastries, fruit, etc. Would definitely stay here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Stan

Liked: Cleanliness, staff & service, amenities
For an hotel that wants to be top quality and luxury we found out that, they dare charging $4.00 on top of free breakfast for 2 fried eggs. That’s ridiculous and destroy the whole atmospher of the place.
Stayed 2 nights in Nov 2025

6/10 Okay

Rudy

Stayed 4 nights in Nov 2025

10/10 Excellent

Jed

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and nicely sized. The service staff was friendly and helpful. The location is excellent. Breakfast was delicious, and the bar and restaurant are cozy, smell good and inviting. We would absolutely stay here again. Great property, well maintained and well run. Cheers!
Stayed 3 nights in Oct 2025