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Crystal I Luxury Apartments

3.0 star property
VIP Access

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Photo gallery for Crystal I Luxury Apartments

Exterior
Suite, 2 Bedrooms, Private Pool (A3.1) | Premium bedding, down duvets, memory-foam beds, in-room safe
Suite, 2 Bedrooms, Sea View, Corner (C5.2) | Terrace/patio
Suite, 2 Bedrooms, Sea View, Corner (C5.2) | Private kitchen | Espresso maker, coffee/tea maker, electric kettle
Suite, 2 Bedrooms, Private Pool (A3.1) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Geranio 8, Santiago del Teide, 38683
  • Los Gigantes Beach
    ‪17 min walk‬
  • Los Gigantes Marina
    ‪17 min walk‬
  • Arena Beach
    ‪9 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 2 Bedrooms, Private Pool (A3.2)

Suite, 2 Bedrooms, Private Pool (A3.2) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (A3.2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C3.2)

Suite, 2 Bedrooms, Private Pool (C3.2) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (C3.2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A2.1)

Suite, 2 Bedrooms, Private Pool (A2.1) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (A2.1)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A4.1)

Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 2 Bedrooms, Private Pool (A4.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C4.1)

Suite, 2 Bedrooms, Private Pool (C4.1) | Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 2 Bedrooms, Private Pool (C4.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A4.2)

Suite, 2 Bedrooms, Private Pool (A4.2) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (A4.2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (A3.1)

Suite, 2 Bedrooms, Private Pool (A3.1) | Premium bedding, down duvets, memory-foam beds, in-room safe

Suite, 2 Bedrooms, Private Pool (A3.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (B2.1)

Suite, 2 Bedrooms, Private Pool (B2.1) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (B2.1)

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C4.2)

Suite, 2 Bedrooms, Private Pool (C4.2) | View from room

Suite, 2 Bedrooms, Private Pool (C4.2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (B4.1)

Suite, 2 Bedrooms, Private Pool (B4.1) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (B4.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C5.1)

Suite, 2 Bedrooms, Private Pool (C5.1) | Terrace/patio

Suite, 2 Bedrooms, Private Pool (C5.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (B3.1)

Suite, 2 Bedrooms, Private Pool (B3.1) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (B3.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms, Private Pool (B5.1)

Suite, 3 Bedrooms, Private Pool (B5.1) | Terrace/patio

Suite, 3 Bedrooms, Private Pool (B5.1)

  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool (C3.1)

Suite, 2 Bedrooms, Private Pool (C3.1) | Living area | 50-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Private Pool (C3.1)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Sea View, Corner (C5.2)

Suite, 2 Bedrooms, Sea View, Corner (C5.2) | Terrace/patio

Suite, 2 Bedrooms, Sea View, Corner (C5.2)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Crystal I Luxury Apartments

Hotel in Santiago del Teide with free parking
This smoke-free hotel features an outdoor pool, concierge services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe. Housekeeping is available on request.
Crystal I Luxury Apartments offers 19 air-conditioned accommodations with all-in-one washer/dryers and espresso makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This Santiago del Teide hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on request and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Crystal I Luxury Apartments, you'll be within walking distance of Ocean Explorer. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Ocean Explorer and Oasis Los Gigantes Public Pool
As a guest of Crystal I Luxury Apartments, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Crystal I Luxury Apartments also features concierge services, a front desk safe, and a lift. Self parking is free.

This 3-star Santiago del Teide hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 9:00 AM to 11:00 AM.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 9:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 20 for children

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washer/dryer
  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 25 for adults and from EUR 20 for children
  • Cleaning/housekeeping/linen fee: EUR 49 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Crystal Los Gigantes
Crystal I Luxury Apartments Hotel
Crystal I Luxury Apartments Santiago del Teide
Crystal I Luxury Apartments Hotel Santiago del Teide

Crystal I Luxury Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 29 reviews
Rating 8 - Good. 0 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Daniel A

Travelled with family
Disliked: Staff & service, amenities
Was not told about the construction next door. Was very noisy and loud. Ruined our vacation
Stayed 5 nights in Apr 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautiful as always here. My third time staying. I knew about the ongoing works to crystal 2 next to the property so was not surprised by the works going on. It was a little dusty and noisy at times but it did not spoil my trip. The lady at check in was very friendly and Natalia is always a pleasure
Stayed 8 nights in Feb 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

Amazing place, everything is as nice as in the pictures. I will definitely go back there again. The only thing I would improve is a few more towels. Beautiful apartment and an amazing view
Paradise !!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Przemyslaw

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view to Los Gigantes and breathtaking sunsets. Very spacious and modern appartment. Staff was very nice and helpful - special greetings to Natalia 💕 We are looking forward to visiting back your complex.
Stayed 5 nights in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Natalia the receptionist was super friendly and helpful throughout our stay, always putting customer experience first , even contacting the local convience store to find out their closing time for me without me even asking her to. Was checked in by another lady who unfortunately didn't show us around the apartment on arrival so we had to work out how to use the blinds and others amenities, but we managed ok. The apartment was gorgeous, views to die for and road works didn't affect out stay. All in all a fantastic experience.
Stayed 7 nights in Aug 2024

2/10 Terrible

zoe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Rude manager

Looks good and has an amazing view but scratch below the surface and you will see the drains smell terribly, there is building work happening right next door on a new block of apartments with building work 9-5 week days and to top it all off there was a leak on our roof from the pool above that got worse over the 3 days with the ceiling starting to crack and bits dropping down with constant dripping and I had to put bowls down to catch the leak that went on constantly. This is meant to be a 5 star establishment and when notifying the manager they told me they already knew about it and they were not interested in our welfare, they did not apologise and were more worried about rolling up and storing their nice rug so it did not get damaged or the fact we had spent 2 days with a bad leak and the ceiling crumbling just that they were going to fix it as they had other people arriving today. Don’t waste your money with bad management who treat their customers appallingly and try justify that it’s acceptable for us for a 2 thousand pound stay to be in the apartment with no apology and just talk over you when your trying to explain your experience. stay somewhere that cares about their guests
Stayed 6 nights in Apr 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartment, amazing view, great space and design. Walk to/from town is a steep slope, so walkers need to be fairly fit. Great place for a sunny holiday!
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible! We will be back!

What an incredible place to stay! Without a doubt, the very best in the area, probably even the whole of Tenerife! Great communication, a stunning and very well equipped apartment with amazing views and a glorious terrace with heated pool. We would go back in a heartbeat! Be careful about selecting the apartment you want due to the building site. We stayed in A4.1 on the harbour/cliff side and we didn’t hear a thing. The only negative really was the regular smell of drains in the utility room. This is not uncommon for Tenerife, however.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was absolutely gorgeous; our pool had a heater but it only worked the second half of the time we were there. Still great. Lots of construction going on next to the building but as we were on the opposite side we didn’t hear anything, it just made the area a little crowded with all the equipment around. Check in and checkout was very easy. Parking garage was great. Definitely a bit of a walk to anything but still very doable (just hilly). Would definitely stay here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and spacious accommodation.
Stayed 5 nights in Mar 2024

10/10 Excellent

Jonathan Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property Lovely staff and maids.
Stayed 10 nights in Dec 2023

10/10 Excellent

Elzbieta, brighton

The location at the top allows to experience amazing views…..even when having a shower :) The apartment outside space is great. The only think which wasn’t to my liking was the bed mattress being too hard but I will return there happily.
Stayed 7 nights in Nov 2023

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Stunning

Excellent stay at Crystal , the apartment was prepared for our arrival which was slightly earlier than check in time. It was spotlessly clean, and had everything you could wish for to make your stay enjoyable. The views are incredible over to the Los gigantes cliffs and out over La Gomera (amazing sunsets) . The concierge team (Wendy and Natalia) were superb and nothing was too much trouble.
Stayed 7 nights in Nov 2023

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday was amazing and we could not fault the apartment or customer service which was excellent. I would definitely recommend a stay
Stayed 6 nights in Oct 2023

10/10 Excellent

Murtaza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with a fantastic view! Everything you need is provided! Cant wait to go back again
Stayed 5 nights in Oct 2023

10/10 Excellent

Dieter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastische Terrasse, Pool super für Kinder, geringer Wasserdruck. Man kann das Meeresrauschen zum Einschlafen hören.
Stayed 7 nights in Jan 2025

10/10 Excellent

Emmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Luisa

Stayed 6 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Helga

Stayed 7 nights in Sep 2024

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een prachtig appartement, met alle lixe die we maar konden wensen. Omdat we een huurwagen hadden, konden we ons zelfstandig verplaatsen voor activiteiten. We willen zeker nog terugkeren, het was een echt paradijs!
Stayed 8 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Sejour formidable, l appartement exceptionnel et le personnel toujours a l ecoute. Une vue magnifique et un coucher de soleil a couper le soufle. Notre semaine en famille du debut juillet 2024 a ete une reussite. Un petit point tout de meme, des travaux sur la route menant aux appartements , heureusement que nous avons un garage. Je recommande vivement pour passer des moments inoubliables en couple ou avec votre famille.
Stayed 7 nights in Jul 2024