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Grand Villa Heights

3.0 star property

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Photo gallery for Grand Villa Heights

Aerial view
Deluxe Cabin | Living area | TV
Deluxe Cabin | Iron/ironing board, bed sheets, wheelchair access
Garden
Classic Cabin | Living area | TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Ravenscar, Scarborough, England, YO13 0ET
  • Place, Robin Hood's Bay Beach
    ‪28 min drive‬
  • Place, Whitby Harbour
    ‪32 min drive‬
  • Place, Whitby Beach
    ‪33 min drive‬

Room options

View all photos for Family Room

Family Room | Iron/ironing board, bed sheets, wheelchair access

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Large Single Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, bed sheets, wheelchair access

Deluxe Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Iron/ironing board, bed sheets, wheelchair access

Single Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Iron/ironing board, bed sheets, wheelchair access

Executive Double Room

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, bed sheets, wheelchair access

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, bed sheets, wheelchair access

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Cabin

Classic Cabin | Iron/ironing board, bed sheets, wheelchair access

Classic Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Iron/ironing board, bed sheets, wheelchair access

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Cabin

Comfort Cabin | Iron/ironing board, bed sheets, wheelchair access

Comfort Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin

Deluxe Cabin | Iron/ironing board, bed sheets, wheelchair access

Deluxe Cabin

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, bed sheets, wheelchair access

Standard Double Room

  • Sleeps 2
  • 1 Large Single Bed

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About this property

Grand Villa Heights

Hotel in Scarborough with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and laundry facilities are on-site.
Grand Villa Heights offers 63 accommodations with coffee/tea makers and a hairdryer. Televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Grand Villa Heights. During your stay, you'll be close to Robin Hood's Bay Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include laundry facilities, a lift and a terrace
  • 5.4 miles (8.8 km) from North York Moors National Park and 9.1 miles (14.7 km) from Scarborough Open Air Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Grand Villa Heights also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Scarborough hotel is smoke free.

Grand Villa Heights has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Raven Hall Country House
Raven Hall Country House Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Scarborough
Raven Hall House Scarborough
Raven Hall Hotel Scarborough
Raven Hall Country House Hotel Hotel
Raven Hall Country House Hotel Scarborough
Raven Hall Country House Hotel Hotel Scarborough

Reviews

Grand Villa Heights Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 262 out of 562 reviews
Rating 8 - Good. 196 out of 562 reviews
Rating 6 - Okay. 68 out of 562 reviews
Rating 4 - Poor. 23 out of 562 reviews
Rating 2 - Terrible. 13 out of 562 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!!!!

I LOVED this hotel. I’m a world touring cyclist and I love quiet and remote. This hotel was FANTASTIC. Idyllic setting high above the bay. Beautiful grounds. Lovely gardens. Stunning. The hotel just had a makeover and it looks beautiful! My room overlooked the sea—clean and comfortable and a great bathtub! Breakfast was plentiful and high quality. A dreamy stop as I pedal the UK. Many, many thanks!
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness
Quiet and convenient
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness
This was out third visit here but first under new ownership. Now more of a wedding venue, including the panoramic restaurant which used to be a highlight. New dining room small and dark with uncomfortable benches to sit on so we only ate breakfast there and went out for our other meals. Building work ongoing and our room overlooked a builder's area so quite noisy and the corridor and overhead was noisy at night. The location of the hotel is fabulous as always and the gardens have been revamped but we won't be returning now.
Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel with regards to cleanliness, excellent breakfast fantastic location
Stayed 1 night in Jun 2025

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, amenities
Great room, service was slack due to wedding function put the hotel put right by not charging us for evening meal.
Stayed 1 night in Jun 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service

Average stay

Stayed years ago and sadly not the place it used to be. Room was clean albeit it needed a bit of attention to detail, evening meal was quite expensive for what we had, seem to be the guy behind the bar was doing most of the serving and the breakfast was buffet style and was pretty basic. Got woken up by some noise from a joiner fixing a door before 7am. On check out at 9am we hoped to have a walk around the grounds only to be told we couldn’t as there was a wedding on later! I think this hotel is gearing up to be a wedding venue but it really needs to improve on various aspects to guests staying at the hotel. Sadly won’t be returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because of the fab views of Robin Hoods bay. I took a punt and booked into this old hotel. From walking through the door I was blown away by how the communal areas have been modernised. Even though the staff were obviously busy, I suggest they quickly learn to be a little friendlier/ warm to guests (they weren't bad, just not engaging).
Stayed 1 night in Jun 2025

8/10 Good

Jonie Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view around.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Mr R A

Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

R P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, good welcome and great value recently renovated rooms. Food was excellent value.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in May 2025

10/10 Excellent

Annamaria

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique location with stunning views on Robin Hoods bay. The room was spacious and very clean. The bed large and very comfortable. The staff very friendly and dinner was varied and very good quality
Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great hotel in a spectacular location. Currently undergoing renovation but it didn't affect our stay. Excellent restaurant with a good choice.
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel grounds are stunning and there is a gorgeous view across Robin Hoods Bay. The room we stayed in was dog friendly but a bit dated although it was nice and clean. The mattress was a bit soft for our liking but the rest of the room was fine for a one night stay. The walks you can do from the hotel are amazing so loved the location.
View from grounds
Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort

Beautiful place

A lot of building work going on so somewhat noisy and dusty and beautiful panorama restaurant out of use these are the bad points but the good points are the staff especially Ben our server has n the restaurant who was excellent as was the food we love this place and the views are amazing we will certainly be back yet again to see how it is when the renovations are complete
Stayed 3 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Janice

Liked: Cleanliness, property conditions & facilities, room comfort

Overall a Good hotel

Not very informative. No information as to meal times, Wi-Fi etc. Thought there might be a hotel information brochure in the room, but nothing. Did book for dinner, asked if we could just have a table in the bar and a bar meal. Was told it was the same menu so could go in the restaurant or the bar. The restaurant we found wasn’t actually open, so it was the bar anyway and same for breakfast. Overcharged twice for meals and drinks £30 extra on tab over 2 days when we had already paid for some of the drinks. Took 3 days to actually sort it out and get it refunded as they said the system locks them out. Nice hotel and surrounding area for walks. Good meals. Didn’t get some of the breakfast items we ordered, plus wrong drinks. Relatively quiet whist we were there so if it was busier maybe staff need to be a bit more attentive in what they are doing.
Stayed 2 nights in Apr 2025

8/10 Good

helen

Disliked: Property conditions & facilities

MIXED

The staff were lovely and clearly tell is was being refurbed. no clear sign you had arrived confusing to find your room 19.90 for 2 brandy and baileys and 9.99 for a blooody
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful relaxing hotel with fantastic scenery.Highly recommened !!
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025