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Hotel Alpenherz

4.0 star property

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Photo gallery for Hotel Alpenherz

Front of property
Classic Double Room, Balcony, Mountain View (Vogelsang) | View from room
Bar (on property)
Sauna
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Gerlos 130, Gerlos, 6281
  • Place, Dorfbahn Gondola
    ‪9 min walk‬
  • Place, Isskogel Cable Car
    ‪4 min drive‬
  • Place, Achensee
    ‪43 min drive‬

Room options

View all photos for Standard Double Room (Kieselstein)

View from room

Standard Double Room (Kieselstein)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl) | Premium bedding, in-room safe, desk, blackout curtains

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

10.0 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

Superior Double Room, Balcony, Mountain View (Bergduft) | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, Balcony, Mountain View (Bergduft)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

Classic Double Room, Balcony, Mountain View (Vogelsang) | Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room, Balcony, Mountain View (Vogelsang)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Children’s activities
Alpenhotel Tirolerhof
Gerlos
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 105 reviews
The price is €152
includes taxes & fees
4 Jul - 5 Jul
Alpenhotel Tirolerhof

About this property

Hotel Alpenherz

Ski into Hotel Alpenherz, where you can enjoy a drink at the bar/lounge and relax in a full-service spa.
Hotel Alpenherz offers 17 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor tennis court, ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Hotel Alpenherz, you're just a quick walk from Dorfbahn Gondola. Enjoy features like free breakfast, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Treat yourself to hot stone massages at the spa
  • Services include free supervised childcare, tour or ticket assistance and luggage storage
  • On-site recreation includes an indoor tennis court, a sauna and a golf driving range
  • 9 minutes by foot from Dorfbahn Gondola and a 3-minute drive from Isskogel Cable Car
  • Free local-area shuttle service
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. Hotel Alpenherz helps provide the perfect winter holiday with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a snack bar/deli on site. Free breakfast is served daily. Free self parking is available.

This 4-star Gerlos hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free area shuttle up to 50 metres
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Pedal boat
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - ATU 74802957
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenherz
Alpenherz Gerlos
Alpenherz Hotel
Alpenherz Hotel Gerlos
Hotel Alpenherz Gerlos
Hotel Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Hotel Alpenherz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 132 reviews
Rating 8 - Good. 25 out of 132 reviews
Rating 6 - Okay. 1 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 0 out of 132 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maarten

Liked: Cleanliness, amenities, property conditions & facilities
10/10, amazing hotel and staff
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, property conditions & facilities
The best service and hospitality.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Eddie Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, nice and clean.

Fantastic hotel, nice and clean. Super service. Great breakfast. Absolutely recommendable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit !!!!

This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
‘n Heerlijk schoon, warm en sfeervol hotel. Een zeer uitgebreid ontbijtbuffet. Qua ligging van de Dorfbahn, ongeveer 5 minuten lopen
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in guter Lage. Ideal um ein paar Tage auszuspannen. Typisch Tiroler Gastfreundschaft. Frühstück absolut ausreichend, für jeden was dabei. Wir kommen gerne wieder.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes, toll gelegenes und super sauberes Hotel mit sehr netten Gastgebern und leckerem Frühstück.
Stayed 11 nights in Aug 2025
Verified

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Straßenlärm

Sehr schönes und gepflegtes Hotel - leider die Zimmer zur Straße sehr laut!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 11 nights in Aug 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vår favoritplats!

Det finns skäl till att vi återkommer till denna underbara plats och hotell gång på gång. Vi har varit här sommartid. Fantastiskt trevligt värdpar som tar hand om sina gäster på bästa sätt. Tillsammans med sin trevliga personal ser de till att det alltid är rent, snyggt och fräscht. De har hjälpt till med förslag på olika vandrings och cykelleder som passar just oss. Frukosten är mycket bra i lugn och skön miljö. I närheten finns bra restauranger för lunch och middag. Efter en härlig dag med aktivitet i denna underbara omgivning är det skönt att bara få mysa på sitt rum och planera för nästa äventyr.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Cornelia

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer war sehr ruhig, gute Betten, tolles Frühstück
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Stefaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel

Leuk hotel vriendelijke bediening jammer was geen water op de kamer wel tegen betaling gekregen dan ontbijtbuffet wat rap op
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller Wanderurlaub

Wunderbares Hotel mit gutem Frühstück in guter Lage.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Um uns wurde sich stets gekümmert und jede unserer Anfragen wurde schnell und zuvorkommend bearbeitet
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mooi hotel op korte afstand van skiliften.

Zeer hartelijk ontvangen. Aardige eigenaar. Goede locatie, fijne bedden. Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfüllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosszügige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles Frühstück
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alpenherz ❤️

Super Hotel ❤️ et meget behageligt ophold venlig i mødekommende dejlig seng skøn morgenmad Virkeligt et besøg vær 🥰😊
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roligt familie hotel i udkanten af Gerlos

Fantastisk rar og behagelig vært på dette lille hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Peter Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smukt Hotel

Smukt hotel med en venlig og hjælpsom vært. Super dejlig morgenmad, og dejlig seng. Håber ikke det er sidste gang vi besøger dette dejlige sted.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Birte Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flot, rent og pænt hotel, helt i top. Meget fin og personlig betjening Ligger centralt for gode Vandreture i den flotte natur
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genieten in Gerlos

We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minuten lopen van skilift. Goed en uitgebreid ontbijt. Zeer schoon. Vriendelijk personeel.
Stayed 4 nights in Feb 2024