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Hotel JAL City Sendai

3.0 star property

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Photo gallery for Hotel JAL City Sendai

Exterior
Lobby
Premium bedding, down duvets, minibar, in-room safe
Lobby
Daily buffet breakfast (JPY 2000 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

View in a map
1-2-12 Kakyoin, Aoba-ku, Sendai, Miyagi-ken, 980-0013
  • Place, Aoba-dori Avenue
    ‪3 min walk‬
  • Place, Jozenji-dori Avenue
    ‪6 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪7 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Semi-double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Semi-double Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room with Extra bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Twin Room with Extra bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Japanese Western Style Room A

Premium bedding, down duvets, minibar, in-room safe

Japanese Western Style Room A

  • Sleeps 3

View all photos for Japanese Western Style Room B

Premium bedding, down duvets, minibar, in-room safe

Japanese Western Style Room B

  • Sleeps 5

View all photos for Junior Suite

Bathroom | Shower, free toiletries, hair dryer, slippers

Junior Suite

  • Sleeps 2

View all photos for Single Room-Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Single Room-Non-Smoking

  • Sleeps 1

View all photos for Semi Double Room-Non-Smoking

Shower, free toiletries, hair dryer, slippers

Semi Double Room-Non-Smoking

  • Sleeps 2

View all photos for Double Room-Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Double Room-Non-Smoking

  • Sleeps 2

View all photos for Standard Double Room-Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room-Smoking

  • Sleeps 2

View all photos for Twin Room-Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Twin Room-Non-Smoking

  • Sleeps 2

View all photos for Triple Room-Non-Smoking

Premium bedding, down duvets, minibar, in-room safe

Triple Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Triple Room 25.4 Square Meter Smoking (3 People Use)

Premium bedding, down duvets, minibar, in-room safe

Triple Room 25.4 Square Meter Smoking (3 People Use)

  • Sleeps 3

View all photos for Casual Twin Room

Bathroom | Shower, free toiletries, hair dryer, slippers

Casual Twin Room

  • Sleeps 2

View all photos for Standard Single Room-Smoking

Premium bedding, down duvets, minibar, in-room safe

Standard Single Room-Smoking

  • Sleeps 1

View all photos for Twin Room

Premium bedding, down duvets, minibar, in-room safe

Twin Room

  • Sleeps 2

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About this property

Hotel JAL City Sendai

Hotel in Sendai with restaurant and bar/lounge
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a front desk safe. Housekeeping is not available.
Hotel JAL City Sendai offers 238 accommodations with washers/dryers and minibars. Beds feature down duvets and premium bedding. This Sendai hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, bidets and toilets with an electronic bidet. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel JAL City Sendai, you're just a quick walk from AER Observation Terrace. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 5 meeting rooms and laundry facilities
  • Steps from AER Observation Terrace and 5 minutes on foot from Sendai City Tourist Information Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. Hotel JAL City Sendai also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Sendai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
JOLIE – This restaurant serves breakfast, lunch and dinner.
J-Lounge – On-site bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • J-Lounge
  • JOLIE

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 1500.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel JAL City
Hotel JAL City Sendai
JAL City
JAL City Sendai
Jal City Hotel Sendai

Reviews

Hotel JAL City Sendai Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 249 out of 609 reviews
Rating 8 - Good. 257 out of 609 reviews
Rating 6 - Okay. 70 out of 609 reviews
Rating 4 - Poor. 22 out of 609 reviews
Rating 2 - Terrible. 11 out of 609 reviews

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 8 nights in Jun 2025

10/10 Excellent

Marta M, Washington

Stayed 3 nights in May 2025

10/10 Excellent

Diane, Pleasant Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard twin and room was spacious w a small sofa. Received 2 bottles of water each day. Hotel was close to Sendai Station. Nice hotel.
Stayed 2 nights in Jan 2025

8/10 Good

EDDIE, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Almost attached with station and very convenient and breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Takuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jei woo

Liked: Cleanliness, staff & service
The location of this hotel is convenient.
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy transportation and downtown location for shopping.
Stayed 1 night in Aug 2024

6/10 Okay

Akira Kikuchi

Travelled with partner
location from Sendai Station.
Stayed 2 nights in Jul 2024

6/10 Okay

Akira Kikuchi

Travelled with partner
Bath room hook was broken and ceiling fans also didn’t work.
Stayed 2 nights in Jun 2024

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to station. Super friendly and helpful staff. Great breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Tom

Stayed 1 night in Apr 2024

8/10 Good

LIEN, Santa Ana

Liked: Staff & service
Bathroom need more cleaning
Stayed 4 nights in Apr 2024

8/10 Good

Chong Kit George

Stayed 2 nights in Apr 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

DAISUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Yasukazu

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly stuffs.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good location, stuffs service was definitely good! No any complaints.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location , very close to Sendai station room reasonable size
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place to stay.

Close to station, many places to eat & shop.
Stayed 2 nights in Oct 2019

2/10 Terrible

Blake

Stayed 1 night in Sep 2019

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and very convenient. Room is clean and comfort.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location - a hidden gem!

Very convenient location with quick short cut under bridge to station shopping complex. Very good breakfast with a variety of Japanese foods. Good value for money.
Stayed 1 night in Jun 2019