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Hotel Metropolitan Sendai East

4.0 star property

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Photo gallery for Hotel Metropolitan Sendai East

Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing
Lobby
Premier Suite, Non Smoking (East) | Living area | Flat-screen TV, pay films
Breakfast, lunch, dinner served; Fusion cuisine
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1-1-1 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-8487
  • Place, Sendai City Tourist Information Center
    ‪3 min walk‬
  • Place, Asaichi Morning Market
    ‪5 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪23 min drive‬

Room options

View all photos for Wide Single Room, Non Smoking (East)

Premium bedding, in-room safe, blackout curtains, soundproofing

Wide Single Room, Non Smoking (East)

9.2 out of 10
Wonderful
(87 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (East)

Superior Double Room, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double Room, Non Smoking (East)

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (East)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Twin Room, Non Smoking (East)

9.8 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking (East)

Superior Twin Room, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin Room, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Double Room, 1 King Bed, Non Smoking (East)

Premier Double Room, 1 King Bed, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Double Room, 1 King Bed, Non Smoking (East)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking (East)

Deluxe Twin Room, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking (East)

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premier Suite, Non Smoking (East)

Premier Suite, Non Smoking (East) | Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Suite, Non Smoking (East)

  • 91 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Triple Room, Non Smoking (34sqm, East)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Triple Room, Non Smoking (34sqm, East)

9.4 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Compact Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Compact Twin

  • Sleeps 2

View all photos for Grand Deluxe Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Grand Deluxe Twin

  • Sleeps 2

View all photos for Superior Double

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Double

  • Sleeps 2

View all photos for Superior Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Twin

  • Sleeps 3

View all photos for Premier King

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier King

  • Sleeps 2

View all photos for Universal Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Universal Twin

  • Sleeps 3

View all photos for Premier Suite

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Suite

  • Sleeps 2

View all photos for Wide Single

Premium bedding, in-room safe, blackout curtains, soundproofing

Wide Single

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Premier Twin

Premium bedding, in-room safe, blackout curtains, soundproofing

Premier Twin

  • Sleeps 2

View all photos for PREMIER TWIN（TRIPLE)

Premium bedding, in-room safe, blackout curtains, soundproofing

PREMIER TWIN（TRIPLE)

  • Sleeps 3

View all photos for PREMIER TWIN（FOURTH)

Premium bedding, in-room safe, blackout curtains, soundproofing

PREMIER TWIN（FOURTH)

  • Sleeps 4

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About this property

Hotel Metropolitan Sendai East

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities.
Hotel Metropolitan Sendai East offers 282 accommodations with a safe and free newspapers. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Hotel Metropolitan Sendai East. During your stay, you'll be connected to a shopping centre and just a quick walk from Aoba-dori Avenue. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at FOREST KITCHEN
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Aoba-dori Avenue and 7 minutes on foot from Asaichi Morning Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at Hotel Metropolitan Sendai East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sendai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
FOREST KITCHEN – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 3,000 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • FOREST KITCHEN

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 15 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Sendai East
Metropolitan Sendai Sendai
Hotel Metropolitan Sendai East Hotel
Hotel Metropolitan Sendai East Sendai
Hotel Metropolitan Sendai East Hotel Sendai

Hotel Metropolitan Sendai East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 40 out of 1005 reviews
Rating 4 - Poor. 8 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jin Tian, Monrovia

Stayed 1 night in Nov 2025

10/10 Excellent

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
all good great place to stay not my first time in sendai I always stay at the Hotel Metropolitan Sendai east. no brainer
Stayed 2 nights in Nov 2025

10/10 Excellent

Jin Tian, Monrovia

Stayed 1 night in Nov 2025

10/10 Excellent

Rohn

Stayed 3 nights in Nov 2025

10/10 Excellent

Kwok, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful to store the baggage prior to check-in. Very good location, connected to Sendai Station. On-site coin laundry offer extra convenience. The 'eco stay' initiative truly enhanced my experience, maki g it both comfortable and environmentally responsible. I had a wonder stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daeleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was larger than average with a huge bathroom! And hotel is connected to the train station which was super convenient! Would definitely stay again!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, amenities
The room had a smart TV and was very spacious.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The JR Metropolitan Hotel is excellent – and an excellent value for the money. The hotel is extremely convenient – right at the Sendai JR Main Station – but I’ve never found it noisy from the trains or otherwise. The rooms are clean and the service is excellent. The breakfast is decent – good enough to go with the convenience. However, as you are right at the Main JR station which includes an “SPAL” shopping area with many food choices, those who are a little adventurous will find many good (and less expensive) options. In sum, an excellent hotel where I look forward to staying again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Masamichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine.
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 3 nights in Nov 2025

10/10 Excellent

Soondong

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, and convenient location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and amazing staff. Incredibly convenient location over the train station. Facilities were excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

chihiro

Stayed 1 night in Oct 2025

10/10 Excellent

chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

chihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only the room was nice and clean but location was excellent. Shops and transportation are near by.
Stayed 4 nights in Oct 2025

8/10 Good

Prascilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Was a bit hard to find when we first arrive
Stayed 2 nights in Oct 2025

10/10 Excellent

kumiko

Stayed 7 nights in Oct 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- embedded in Sendai station and within minute from shops and restaurants. Spacious and clean rooms, and helpful staff. Good amenities such as a lounge with free drinks, small gym, coin laundry. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ann, Lynwood Wa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to restaurant and department stores.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

MIRAI

Liked: Amenities
It was amazing Japanese style hospitality,
Stayed 1 night in Sep 2025