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Richmond Hotel Sendai

3.5 star property

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Photo gallery for Richmond Hotel Sendai

Reception
Blackout curtains, free WiFi, bed sheets
Property amenity
Children’s play area – indoor
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View in a map
1-4-12 Kakyoin Aobaku, Sendai, Miyagi, 980-0013
  • Place, Nishikicho Park
    ‪6 min walk‬
  • Place, Sendai City Tourist Information Center
    ‪8 min walk‬
  • Place, Sendai Anpanman Children's Museum & Mall
    ‪9 min walk‬
  • Airport, Sendai (SDJ)
    ‪24 min drive‬

Room options

View all photos for [Non-Smoking] Double Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Double Room ~ Main Building ~

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Single Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Single Room ~ Main Building ~

10.0 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Single Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Deluxe Single Room ~ Main Building ~

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Non-Smoking] Deluxe Double Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Deluxe Double Room ~ Main Building ~

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~

[Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~ | Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Twin Room (for 3 guests) ~ Main Building ~

  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for [Non-Smoking] Twin Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Twin Room ~ Main Building ~

  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Twin Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Deluxe Twin Room ~ Main Building ~

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~

[Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~ | Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Deluxe Twin Room (for 3 guests) ~ Main Building ~

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for [Non-Smoking] Relax Twin Room ~Main Building~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Relax Twin Room ~Main Building~

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for [Non-Smoking] Relax Twin Room (for 3 guests) ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Relax Twin Room (for 3 guests) ~ Main Building ~

  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for [Non-Smoking] Universal Twin Room ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Universal Twin Room ~ Main Building ~

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~

[Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~ | Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Universal Twin Room (for 3 guests) ~ Main Building ~

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for [Non-Smoking] Relax Twin Room (for 4 guests) ~ Main Building ~

Blackout curtains, free WiFi, bed sheets

[Non-Smoking] Relax Twin Room (for 4 guests) ~ Main Building ~

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Single Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Deluxe Single Room Non Smoking

  • Sleeps 1

View all photos for Deluxe Double Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Single Room

Blackout curtains, free WiFi, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Double Room

Blackout curtains, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Twin Room

Blackout curtains, free WiFi, bed sheets

Twin Room

  • Sleeps 1

View all photos for Twin Room Non-smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Universal Twin Room For 1 Person

Blackout curtains, free WiFi, bed sheets

Universal Twin Room For 1 Person

  • Sleeps 1

View all photos for Universal Twin Room

Blackout curtains, free WiFi, bed sheets

Universal Twin Room

  • Sleeps 2

View all photos for Relax Twin Room

Blackout curtains, free WiFi, bed sheets

Relax Twin Room

  • Sleeps 2

View all photos for Non-smoking◇Twin Room (3 People)

Blackout curtains, free WiFi, bed sheets

Non-smoking◇Twin Room (3 People)

  • Sleeps 3

View all photos for Deluxe Twin Room (1 Person) Non Smoking

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room (1 Person) Non Smoking

  • Sleeps 1

View all photos for Deluxe Twin Room (3 Persons) Non-smoking

Blackout curtains, free WiFi, bed sheets

Deluxe Twin Room (3 Persons) Non-smoking

  • Sleeps 3

View all photos for Universal Twin Room For 3 People - Non-Smoking

Blackout curtains, free WiFi, bed sheets

Universal Twin Room For 3 People - Non-Smoking

  • Sleeps 3

View all photos for Relax Twin Room (1 Person)

Blackout curtains, free WiFi, bed sheets

Relax Twin Room (1 Person)

  • Sleeps 1

View all photos for Relax Twin Room (3 People) Non-smoking

Blackout curtains, free WiFi, bed sheets

Relax Twin Room (3 People) Non-smoking

  • Sleeps 3

View all photos for Relax Twin Room (4 People)

Blackout curtains, free WiFi, bed sheets

Relax Twin Room (4 People)

  • Sleeps 4

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About this property

Richmond Hotel Sendai

Family-friendly hotel in Sendai with a restaurant
Along with a restaurant, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Richmond Hotel Sendai offers 272 accommodations with complimentary slippers and a hairdryer. This Sendai hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Richmond Hotel Sendai, you're just a quick walk from AER Observation Terrace. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a playground
  • Just a 5-minute walk from AER Observation Terrace and 6 minutes on foot from Jozenji-dori Avenue
There's a restaurant on site. Public spaces have free WiFi. The family-friendly Richmond Hotel Sendai also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Richmond Hotel Sendai was completed in December 2024.

Smoking is allowed in designated areas at this 3.5-star Sendai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Richmond Hotel Sendai has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 2,500 for adults and JPY 1,000 for children
  • A restaurant

Things to do

  • Playground

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 10 floors
  • 2 buildings
  • Renovated entire property - December 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Sendai
Sendai Richmond Hotel
Richmond Hotel Sendai Hotel
Richmond Hotel Sendai Sendai
Richmond Hotel Sendai Hotel Sendai

Richmond Hotel Sendai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 162 reviews
Rating 8 - Good. 55 out of 162 reviews
Rating 6 - Okay. 5 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 5 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Massimiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel.

The rooms are very spacious and clean. There are tons of amenities to choose from. The free coffee is good. The kids play area is new and clean. This is the best hotel in Sendai for families.
Stayed 1 night in Aug 2025

10/10 Excellent

Chizu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and and convenient location
Stayed 2 nights in Jul 2025

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel especially for families with younger children. I did not mind babies and young children being around, but if that bothers you I would suggest to avoid this hotel. Very clean property and the rooms are a little bigger than average. No hotel onsen.
Stayed 3 nights in Jul 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and service.
Stayed 1 night in May 2025

10/10 Excellent

June, HNP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and nice size. Even had a sofa to relax on.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kids approved

Amazing stay especially with small children
Stayed 3 nights in Apr 2025

6/10 Okay

Chiharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 1 night in May 2024

10/10 Excellent

Peeranan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Brennon

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Convenient, not too far from Sendai Station and shoppiing mall, good food options nearby
Stayed 1 night in Oct 2023

10/10 Excellent

christel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel à proximité de la gare de Sendaï. Hôtel neuf, personnel sympathique et super petit déjeuner (beaucoup de choix: sucré et salé, occidental et asiatique) il y a également un espace jeux pour les enfants et un espace salon avec boissons (froides et chaudes), snack, glaces et soupe à consommer sur place ou à emporter, gratuitement!
Stayed 3 nights in Nov 2025

10/10 Excellent

KWOK KEUNG

Liked: Cleanliness, staff & service, amenities
房間剛裝修完、所以一切都很好！ 位置也不算遠離仙台站.
Stayed 1 night in Nov 2025

10/10 Excellent

ami

Stayed 2 nights in Nov 2025

10/10 Excellent

KOMURO

Stayed 1 night in Oct 2025

8/10 Good

Yuuji

Liked: Cleanliness, amenities, property conditions & facilities
部屋に忘れ物をしましたけどきちんと取り置きしてくれていました。
Stayed 1 night in Oct 2025

8/10 Good

ERI

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
キッズスペースやキッズアメニティが充実していて快適にステイできました。部屋の清掃が行き届いてなく感じたのが唯一残念でした。
Stayed 1 night in Oct 2025

10/10 Excellent

YOSUKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コンビニも近くにあり、仙台駅からは５分くらいです。 ホテルはホスピタリティが高く、居心地の良さが抜群でした。 アメニティの豊富さとドリンクバー付のラウンジは最高でしたね。アイスに駄菓子は大人の懐かしさをくすぐりますね。 オムツのサービスもあり、小さなお子さんがいる方は便利でしょうね。
Stayed 1 night in Oct 2025

8/10 Good

seiji

Stayed 3 nights in Oct 2025

10/10 Excellent

Michiaki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
価格に対して満足なサービスと設備
Stayed 1 night in Oct 2025

10/10 Excellent

KAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても綺麗で静かでゆったり出来る最高なホテルでした！！ ゆっくりできるスペースではアイスや飲み物の無料提供もあり、素晴らしかったです また仙台に来た時はぜひこちらに泊まりたいです！
Stayed 1 night in Oct 2025

10/10 Excellent

youko

Liked: Cleanliness, staff & service, property conditions & facilities
メニューも豊富で子供から大人まで大満足でした。
Stayed 1 night in Oct 2025

10/10 Excellent

CHIHARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ皆さんが丁寧で親切 ロビー奥のラウンジもドリンク、アイスのサービスあり、サウナ時間貸し貸切施設をスタッフが教えてくれて、夜2時間サ活できました　めちゃリラックス＆癒されて大満足です　とても親切、丁寧に案内してくれました 客室のお風呂もゆったりつかれて、ベッドもとてもよかったです
Stayed 2 nights in Oct 2025

10/10 Excellent

Takeuchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
無料で利用できるリフレッシュスペースの居心地がとても良かったです。ストロベリーソフトクリームがおいしかったです。お子さん連れのファミリーユースに最適だと思います。
Stayed 4 nights in Sep 2025

10/10 Excellent

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
私は少し潔癖ぎみですが客室ももちろん全てが清潔で素晴らしかったです！
Stayed 1 night in Sep 2025

8/10 Good

Shogo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025