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The Historic Central Hotel, a New Hotel Collection Property

Property class: 2.5

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Photo gallery for The Historic Central Hotel, a New Hotel Collection Property

A modern kitchen with dark cabinets, stainless steel appliances, and a chandelier.
A modern living room with a dark sofa, a wooden coffee table, and a large window with curtains.
A room with a large window overlooking a parking lot and buildings.
A modern kitchen with granite countertops, stainless steel sinks, and a fireplace.
A living room with a fireplace, a television mounted above it, and a balcony with curtains.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
101 E Main Street, Sevierville, TN, 37862
  • Place, Dolly Parton Statue
    ‪2 min walk‬
  • Place, Sevier County Heritage Museum
    ‪5 min walk‬
  • Place, Sevierville Community Center and Civic Center
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Suite

A modern kitchen with dark cabinets, stainless steel appliances, and a built-in dishwasher.

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite

A modern kitchen with dark cabinets, stainless steel appliances, and a built-in dishwasher.

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

The Historic Central Hotel, a New Hotel Collection Property

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site. Housekeeping is available on request.
The Historic Central Hotel, a New Hotel Collection Property offers 16 air-conditioned accommodations with fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. Smart televisions are featured in guestrooms. Kitchens offer fridges, microwaves, dishwashers and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Historic Central Hotel, a New Hotel Collection Property. During your stay, you're just a quick walk from Dolly Parton Statue. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include laundry facilities, a lift and a rooftop terrace
  • On-site recreation includes a gym
  • Just a 3-minute drive from Wilderness at the Smokies and 5 minutes from Sevierville Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and concierge services are also featured at The Historic Central Hotel, a New Hotel Collection Property. Self parking is free.

This Sevierville hotel is smoke free.

Honeybee Coffee – On-site coffee shop. Open daily.
Seasons 101 – On-site fine-dining restaurant. Open daily.
Sky Lounge 101 – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Honeybee Coffee
  • Seasons 101
  • Sky Lounge 101

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.83 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Laundry facilities

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville

The Historic Central Hotel, a New Hotel Collection Property Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 163 reviews
Rating 8 - Good. 26 out of 163 reviews
Rating 6 - Okay. 10 out of 163 reviews
Rating 4 - Poor. 3 out of 163 reviews
Rating 2 - Terrible. 1 out of 163 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay I could have stayed longer. Only thing is I wish rooftop bar was open every day or a least the weekend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very comfortable
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities
Room was spotless, Carla at the check in desk was friendly and helpful!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was massive
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Efficient, friendly staff. Awesome stay! Would love to stay here again next time in Sevierville.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Roger

It was only one night but it was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was beautiful. The historic charm was amazing. This will definitely be where we stay during our next visit. The only thing we missed was the Sky Lounge. Loved it!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Nice size rooms and a nice restaurant on the property. Walking distance to other restaurants.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful, clean, and inviting. Having laundry was a bonus. Parking was easy. The staff were friendly and helpful. It was nice to be contacted ahead of arrival to check on our needs and to confirm arrival times. We were celebrating a milestone birthday and wanted something unique and special. This fit the bill! I highly recommend and will book again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

PHIL

Liked: Cleanliness, staff & service, amenities
Large Rooms. Great location. Some reviews mentioned the noise.It is in the heart of town so that's expected and is no different than most any other hotel we have stayed at. Would definitely stay here again.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Chelsie

Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was a little bit of a struggle and a slight smell when we’d walk into the room that was maybe a hint of sewage but overall the place is beautiful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Earl

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Verified review

10/10 Excellent

LeToree

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and tranquil. The staff was accommodating and gracious. The area is safe.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, excellent accommodations.
Stayed 3 nights in Feb 2021
Verified review

10/10 Excellent

Evelande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge and clean. Only downsides were the noisy traffic and noisy hvac. It was also a little drafty so a tad cold no matter what at times. The coffee shop had the best lattes I’ve had. Overall it was comfortable, but if you’re sensitive to noise at night or drafty windows/doors I’d recommend staying somewhere else.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful place and incredible staff
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Accommodations. I highly recommend this hotel
Stayed 4 nights in Feb 2021
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious accommodations.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very classy and relaxed. Loved the restaurant and rooftop
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and surroundings. I will stay again
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Eulalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and very roomy. Easy to get in and out.
Stayed 3 nights in Jun 2024

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