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The Historic Central Hotel, a New Hotel Collection Property

2.5 star property

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Fridge, microwave, dishwasher, coffee/tea maker
Individually decorated, individually furnished, blackout curtains
Interior
Suite, Multiple Beds, Accessible, Non Smoking (Efficiency) | Individually decorated, individually furnished, blackout curtains
Suite, Multiple Beds, Accessible, Non Smoking (Efficiency) | Individually decorated, individually furnished, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
101 E Main Street, Sevierville, TN, 37862
  • Place, Dolly Parton Statue
    ‪2 min walk‬
  • Place, Sevier County Courthouse
    ‪2 min walk‬
  • Place, Sevier County Heritage Museum
    ‪5 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪48 min drive‬

Room options

View all photos for Suite

Individually decorated, individually furnished, blackout curtains

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Individually decorated, individually furnished, blackout curtains

Suite

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 1 Single Trundle Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

The Historic Central Hotel, a New Hotel Collection Property

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site. Housekeeping is available on request.
The Historic Central Hotel, a New Hotel Collection Property offers 16 air-conditioned accommodations with fireplaces and washers/dryers. This individually decorated and furnished accommodation has separate sitting areas. Smart televisions are featured in guestrooms. Kitchens offer fridges, microwaves, dishwashers and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Historic Central Hotel, a New Hotel Collection Property. During your stay, you're just a quick walk from Dolly Parton Statue. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Amenities include laundry facilities, a lift and a rooftop terrace
  • On-site recreation includes a gym
  • Just a 3-minute drive from Wilderness at the Smokies and 5 minutes from Sevierville Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and concierge services are also featured at The Historic Central Hotel, a New Hotel Collection Property. Self parking is free.

This Sevierville hotel is smoke free.

Honeybee Coffee – On-site coffee shop.
Seasons 101 – On-site fine-dining restaurant. Open daily.
Sky Lounge 101 – On-site rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Honeybee Coffee
  • Seasons 101
  • Sky Lounge 101

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.83 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • In-room coffee
  • Laundry facilities

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Collection Smoky Mountains

Central Hotel Ascend Hotel Collection

New Hotel Collection Smoky Mountains Hotel

New Hotel Collection Smoky Mountains Sevierville

New Hotel Collection Smoky Mountains Hotel Sevierville

The Historic Central Hotel, a New Hotel Collection Property Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 140 reviews
Rating 8 - Good. 24 out of 140 reviews
Rating 6 - Okay. 10 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stacy

Stayed 2 nights in Feb 2026

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel. Efficient, friendly staff. Awesome stay! Would love to stay here again next time in Sevierville.
Stayed 2 nights in Feb 2026

10/10 Excellent

PHIL

Liked: Cleanliness, staff & service, amenities
Large Rooms. Great location. Some reviews mentioned the noise.It is in the heart of town so that's expected and is no different than most any other hotel we have stayed at. Would definitely stay here again.
Stayed 3 nights in Feb 2026

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities
Room was spotless, Carla at the check in desk was friendly and helpful!
Stayed 1 night in Feb 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very comfortable
Stayed 2 nights in Jan 2026

8/10 Good

Chelsie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Parking was a little bit of a struggle and a slight smell when we’d walk into the room that was maybe a hint of sewage but overall the place is beautiful
Stayed 2 nights in Feb 2026

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was huge and clean. Only downsides were the noisy traffic and noisy hvac. It was also a little drafty so a tad cold no matter what at times. The coffee shop had the best lattes I’ve had. Overall it was comfortable, but if you’re sensitive to noise at night or drafty windows/doors I’d recommend staying somewhere else.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities
Nice size rooms and a nice restaurant on the property. Walking distance to other restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Claudia

Stayed 5 nights in Dec 2025

10/10 Excellent

LeToree

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and tranquil. The staff was accommodating and gracious. The area is safe.
Stayed 3 nights in Dec 2025

10/10 Excellent

Fadi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy, and Elegant

Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evelande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Stayed 2 nights in Mar 2025

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room to stay...

The room was amazing... only issue was that the room floors were not clean they left dust under my socks
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, spacious accommodations.
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay

Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot. Full kitchen was a plus
Stayed 5 nights in Jul 2024

6/10 Okay

Andrew

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dad of a family of 5

This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.
Stayed 7 nights in Jul 2024

6/10 Okay

Crystal

Travelled with family
Disliked: Cleanliness
It was ok. I stayed there a couple of years ago & was very pleased so I decided to stay when I returned. One of the showers didn’t appear fully cleaned in one of the bathrooms as well as the wall in the bathroom had what looked like to be something spilled and ran down the wall. There was a dirty towel on top of the washer & dryer but we didn’t use the washer/dryer while we were there. You have to pull all the trash as you leave which is fine but it makes me wonder how much cleaning is actually done at check out. Unsure if I will return with my next stay. We never saw any house keeping staff.
Stayed 3 nights in Jul 2024

8/10 Good

Anna

Stayed 6 nights in Jul 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Sommer

Stayed 3 nights in Jun 2024

10/10 Excellent

Alisha

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gloria's family vacation

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eulalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and very roomy. Easy to get in and out.
Stayed 3 nights in Jun 2024

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