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Shelter Island House

3.5 star property

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Photo gallery for Shelter Island House

Front of property – evening/night
Terrace/patio
Property amenity
Property amenity
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
11 Stearns Point Rd, Shelter Island Heights, NY, 11965
  • Place, Shelter Island Country Club
    ‪8 min walk‬
  • Place, Sunset Beach
    ‪11 min walk‬
  • Place, Crescent Beach
    ‪13 min walk‬
  • Airport, East Hampton, NY (HTO)
    ‪31 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area | Flat-screen TV

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Shelter Island House

Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and a seasonal outdoor pool.
Shelter Island House offers 11 air-conditioned accommodations with a safe and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower and complimentary toiletries. This Shelter Island Heights hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Shelter Island House, you're just a quick walk from Shelter Island Country Club. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Shelter Island Country Club and Sunset Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at Shelter Island House. Self parking is free.

This 3.5-star Shelter Island Heights hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.
Shelter Island House has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7 AM - 9 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shelter Island House Hotel Shelter Island Heights
Shelter Island House Hotel
Shelter Island House Shelter Island Heights
Shelter Island House Hotel
Shelter Island House Shelter Island Heights
Shelter Island House Hotel Shelter Island Heights

Shelter Island House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 28 out of 58 reviews
Rating 8 - Good. 17 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 5 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Shelter Island Hotel

One staff member was there to check us in. He was helpful in bringing our bags to our room. He also suggested several restaurants for us to try.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the areas for sitting outside, to sit with a coffee, talk and relax. It was convenient to have a fridge. A very different accommodation but typical for the island. We enjoyed our stay!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. However, it would have been nice if there had been something offered for breakfast.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. It would be nice if front desk help knew more about the area and if it had more pamphlets and maps on what to do. A light breakfast would be nice as the attached French restaurant was only open at night.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, perfect for my short getaway, so peaceful! My second floor room was tucked away and LOVED the large cushy reading chair and ottoman. A/C super quiet! Bed was very comfortable (the pillows were like baby belugas so if you prefer a flatter pillow bring one?). Enjoyed the pool once the weather cooperated, nice and secluded. Suzanne (house manager) is so nice and very accommodating. I’d love to make a return visit!
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Donald

Disliked: Staff & service, property conditions & facilities
Our room was too small, had a only single chair, no desk, no luggage rack, a very rusty shower curtain bar, no grab bar in the bath area, and no heat or air conditioning control. In addition the clerk was dismissive and unintelligible in her attempt to communicate.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went for our anniversary. We biked the island and enjoyed the sites.
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed here during the off-season (late October) on a mother-daughter get-away. The staff was very sweet and upgraded us to a larger room as we were the only folks in the place on our first night. The room however was a little tired (grungy couch) and the bed had to be 3.5 ft off the ground, which was very difficult for my mother to climb into. We asked for a step stool and were given the two-step fold up step ladder that the on site handy man uses. Additionally - the take-away breakfast was just...not edible. I understand covid makes things difficult, but for the price (expensive even in off season) - I was expecting a higher level of amenity and accommodation. The bathroom was really nice though!
Stayed 2 nights in Oct 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ask if there’s a wedding

Booked for my fiancé birthday we found out upon arrival the entire place was booked for a wedding and was restricted to using most outside areas all day Saturday. Everywhere we tried to move to was occupied by wedding events and the family members openly asked us why we were even at hotel. Very awkward.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the property - the rooms are very nice and comfortable and we especially enjoy the pool
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

JJ

Liked: Amenities
Noisy kid and people above our room all night Restaurant is closed
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a lovely time off when it was most needed

Shelter island house is very clean- comfortable and staff was welcoming and friendly and very helpful - we would love to come back -breakfast was fresh French miniatures pastries served in the safest way- a delight!
This is the hotel - rooms have king size beds extremely clean and comfortable
Stayed 1 night in Jul 2020
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shelter Island house is a great place to relax. Even with the covid restrictions it was a peaceful stay.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice stay. Rooms need to have sanitize glass or at least a cup so you can have a sip of water when needed. Explanation was due to Covid. Bar said they were open to eight they were closed at 10 to 7, not a welcoming gesture when of course the restaurant was closed due to Covid and couldn’t even get a water....
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Relaxing with friendly staff

We enjoyed our stay at the Shelter Island House despite it not being 100% operational due to COVID. We missed having a restaurant on site for a real breakfast but they did provide coffee, pastries, yogurt, etc. which was very nice. The staff was very friendly and accommodating and the pool area was small but pretty and relaxing. Despite being fully booked the weekend of our stay it was still nice and quiet and mellow. Our room was clean and well equipped although the bed is a bit hard for my comfort level. Also it was a quick walk to the beach which was a plus. Would definitely return.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property - so tranquil and relaxing!
Stayed 3 nights in Jul 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Could Have Been Better

We were expecting some things wouldn’t be as smooth given the ongoing COVID-19 situation but there were a few things that could have been done better given the price of the hotel: 1. There was only one breakfast option available each day (pastries) for pickup in a bag each morning 2. The restaurant was closed but we had been informed that a food truck would be available for lunch and dinner, however, we only saw it open once while we were there 3. Be warned that you need a car on Shelter Island because there were no taxis and no shuttle service is provided by the hotel Other than that, the hotel is in good condition and provides a nice setting within walking distance of the small town and Crescent Beach.
Stayed 4 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very nice hotel and property. Staff was friendly and very helpful.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Sarah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel in desperate need of renovation. Well located with a nice pool but incredibly basic. Needs a lot ofTLC. Staff are obviously summer placements and speak very basic English. No drinks or food available until 4pm. Beds uncomfortable. Needs investment!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. And staff are so helpful and lovely. Always a treat!
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!!

Incredibly hospitable. We were the only guests in the hotel that night as it was an off peak trip. They upgraded our room to a suite! Impeccably clean room. Mattress was so comfortable. Had a lovely, reasonably priced dinner and a few cocktails in the bar lounge area. In the morning coffee, tea, delicious croissants and juice were laid out for us. Very happy with our stay, will return!!!
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was overcharge $111! I've been trying to contact the hotel, filed a claim/dispute with my bank, there was no reciept/reason given for this extra charge. Crazy, never had any problem like it!
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Inn that offers quality service and provides some delightful rooms. Our stay was right at the end of the season so the restaurant was closed but it was a perfect fit for our stay and what we wanted to accomplish which was to have a relaxing extended weekend.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very nice staff that went above and beyond to make us comfortable!
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet hotel, but very cute. We were late to check-in and our key was left at the front for us, it is that secure. Room was nice, thank goodness for the window a/c unit because it was quite humid. Morning breakfast was small but a plus, croissants were delicious. If you are looking for a quiet special getaway to unwind, this is the place.
Stayed 2 nights in Sep 2018

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