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Shangri-La Singapore

5.0 star property
VIP Access

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Photo gallery for Shangri-La Singapore

3 restaurants, Italian cuisine
Exterior
Tower Wing, Grand Suite | Premium bedding, down duvets, minibar, in-room safe
Family Suite (Themed) | View from room
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Bar

Explore the area

View in a map
22 Orange Grove Road, Singapore, 258350
  • Place, ION Orchard
    ‪12 min walk‬
  • Place, Singapore Botanic Gardens
    ‪14 min walk‬
  • Place, Orchard Road
    ‪2 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room, 1 King Bed (Tower Wing Deluxe)

Family Room, 1 King Bed (Tower Wing Deluxe) | Premium bedding, down duvets, minibar, in-room safe

Family Room, 1 King Bed (Tower Wing Deluxe)

  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Garden Wing Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Family Room, 1 King Bed (Garden Wing Deluxe)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Junior Suite, 1 King Bed

Horizon Club, Junior Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing 1 Bedroom Suite, Club Access

Garden Wing 1 Bedroom Suite, Club Access | Premium bedding, down duvets, minibar, in-room safe

Garden Wing 1 Bedroom Suite, Club Access

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Valley Wing 1 Bed)

Suite, 1 King Bed (Valley Wing 1 Bed) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Valley Wing 1 Bed)

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Suite, 1 King Bed

  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Wing, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Twin Room

  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room (Garden Wing, City)

Deluxe Twin Room (Garden Wing, City) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room (Garden Wing, City)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room (Garden Wing, Pool)

Deluxe Twin Room (Garden Wing, Pool) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room (Garden Wing, Pool)

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Wing 1 Bedroom Suite, Club Access

Tower Wing 1 Bedroom Suite, Club Access | Premium bedding, down duvets, minibar, in-room safe

Tower Wing 1 Bedroom Suite, Club Access

  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing, City)

Deluxe Room, 1 King Bed (Garden Wing, City) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Garden Wing, City)

9.0 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing, Pool)

Deluxe Room, 1 King Bed (Garden Wing, Pool) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Garden Wing, Pool)

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Room, 1 King Bed

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club, Business Room, 1 King Bed

Horizon Club, Business Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Business Room, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Shangri-La Singapore

Luxury hotel with 3 restaurants and 2 outdoor pools
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Shangri-La Singapore's great location gets high marks from our customers. During your stay, you're just a quick walk from Orchard Tower. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine with garden views at The Waterfall, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with aromatherapy, Thai massages or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Orchard Road and a few minutes from Singapore Botanic Gardens
  • Free local-area and shopping centre shuttle service
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the luxury Shangri-La Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
The Waterfall – Overlooking the garden, this restaurant specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code when using the Valley Wing facilities. Pyjamas, dressing gowns, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 43 for adults and from SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1007 reviews
Rating 8 - Good. 164 out of 1007 reviews
Rating 6 - Okay. 47 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Mario Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and accommodating staff, always on the look out. Amazing breakfast, perhaps one of the best ever. Pool and gardensalways come in handy when traveling with family. Public transpor at walking diatance, just as many shops and eating options.
Stayed 6 nights in Jun 2025

10/10 Excellent

nigel

Travelled with partner
Liked: Amenities
Very helpful and attentive staff. Excellent facility breakfast was stupendous. Really superb stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

kenny Toh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We r very happy to stay in Shangri.. love it!!
Stayed 3 nights in Jun 2025

4/10 Poor

Clement

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Will stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as advertised but much better, especially the amenities and staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness
Best hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Suresh, East Windsor

Stayed 2 nights in May 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
I was so impressed by the Shangi-la. Ive stayed all over g
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
It’s centrally located and convenient
Stayed 1 night in May 2025

10/10 Excellent

Thomas, Ardrossan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Rafi, EVEN YEHUDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Edward

Stayed 2 nights in May 2025

10/10 Excellent

Xenia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Stayed 1 night in May 2025

10/10 Excellent

Lisamarie

Stayed 1 night in Apr 2025

10/10 Excellent

Erika Victoria Salan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ilya, Holyoke

Stayed 1 night in Apr 2025

10/10 Excellent

Benito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wing section of the hotel is amazing
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property is excellent. Small improvements would be fresh milk in fridge and maybe one or two other benefits for VIP access, but these are small things and I will return.
Stayed 5 nights in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gorgeous resort like hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Farhana

Stayed 1 night in Apr 2025

8/10 Good

thomas

Liked: Property conditions & facilities
Wonder full
Stayed 2 nights in Mar 2025