2 Aug 2019 by Mrsg
Thank you for taking the time to share your feedback regarding your recent stay at our property. We're sorry to see that we were unable to exceed your expectations during your stay. Guest satisfaction is very important to us and we take concerns very seriously. It is important that every guest have a good experience with us, every time.I hope you consider giving us another chance in the future.
As a guest of Gunn House Hotel, you'll find a seasonal outdoor pool, a library, and a terrace. WiFi is free in public spaces. Gunn House Hotel also features multilingual staff, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this Sonora hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Gunn House Hotel offers 24 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Sonora hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a seasonal outdoor pool.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
