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Best Western Clearlake Plaza

2.5 star property

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Photo gallery for Best Western Clearlake Plaza

Free daily full breakfast
Indoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi
Reception
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
3440 E Clearlake Avenue, Springfield, IL, 62702
  • Place, Adams Wildlife Sanctuary
    ‪2 min drive‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪6 min drive‬
  • Place, Illinois State Fairgrounds
    ‪7 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hair dryer, towels

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 Queen Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-3 Queen Beds, Non-Smoking, Sofabed, Living Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

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About this property

Best Western Clearlake Plaza

Hotel in Springfield with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out.
Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Clearlake Plaza. During your stay, you'll be within walking distance of Adams Wildlife Sanctuary. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Adams Wildlife Sanctuary and 5 minutes from Abraham Lincoln Presidential Library and Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Clearlake Plaza offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Clearlake Plaza also features a vending machine, express check-out, and a lift. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (140 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Clearlake
Best Western Clearlake Plaza
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Hotel Springfield
Best Western Clearlake Plaza Springfield
Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel Springfield

Reviews

Best Western Clearlake Plaza Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 324 out of 726 reviews
Rating 8 - Good. 258 out of 726 reviews
Rating 6 - Okay. 91 out of 726 reviews
Rating 4 - Poor. 26 out of 726 reviews
Rating 2 - Terrible. 27 out of 726 reviews

Reviews

8/10 Good

Andrew

Stayed 1 night in Aug 2025

8/10 Good

Floyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Cari

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
A bit leary at first because of the inconsistent reviews (and when I pulled in there was a mattress in the dumpster area), but my room was clean, well laid out, and comfortable—although the furniture/decor could use updating.Mary at the front desk was friendly, gave good directions and recommendations, and overall helpful. This Best Western allows cats, and mine definitely enjoyed his adventure, and I enjoyed being able to bring him along. Splashing around in the pool revived me after long Hades hot and humid days at the Illinois State Fair. It was quiet even though the hotel seemed to be close to full, and the location is right off the highway convenient, and only a ten/fifteen minute drive if that from downtown. There were a few things: sliding doors would eliminate the struggle with the luggage cart. The breakfast hours could (and should) be extended beyond 8:30(!). The sink in my room drained verrrry slowly. The tub faucet and the toilet both wiggled a lot. Overall, an enjoyable stay, and I will put it at the top of my list next time I visit Springfield.
Stayed 4 nights in Aug 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner not working properly
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay.

Stayed 1 night for the state fair concert. The location was great, right off the freeway, quick drive to the fairgrounds. The beds were comfortable, the breakfast is only 6:30am-8:30am which is not a lot of time so we didn’t get to partake in that. The staff was friendly and helpful. The building you can tell is on the older side but was just what we needed for a single night stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Jon

Stayed 1 night in Aug 2025

6/10 Okay

Louis

Travelled with family and small children
Liked: Staff & service
The indoor pool was really cold so that was disappointing. Breakfast could be better. Staff was friendly. The room was ok. I would say it was ok in general but I've been to nicer best westerns
Stayed 1 night in Aug 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Bonnie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Service was good. Carpet in the room was dirty. Breakfast was okay.
Stayed 1 night in Jul 2025

10/10 Excellent

julian

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hallway smells. Bed is like sleeping on a rock. Would never stay at a best western again.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a safe area
Stayed 1 night in Jun 2025

6/10 Okay

Suzanne

Disliked: Cleanliness
The room was smelly like smoke & very dirty, the walls are actually dusty.
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Liked: Cleanliness
xxxxx
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Service was very friendly. Great location to all of the attractions downtown. Only downside was we found ants in our room, not an infestation at all but we did find an ant in our room on four different occasions. Maybe they were due to have the exterminator come? Overall it was a great stay and we would stay there again.
Stayed 3 nights in Jun 2025

6/10 Okay

Jeffrey

Stayed 1 night in Jun 2025

4/10 Poor

Lois

Liked: Cleanliness
Breakfast was excellent. But most of the problems with this hotel were due to understaffing.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew, Chandler

Disliked: Cleanliness, amenities, property conditions & facilities
Won't stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean rooms and nice indoor pool area. Pancake maker foe breakfast which is a hit with the kids.
Stayed 1 night in May 2025

10/10 Excellent

Paul, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well kept
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025