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Best Western Clearlake Plaza

2.5 star property

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Photo gallery for Best Western Clearlake Plaza

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi
Lobby
Indoor pool
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | Desk, iron/ironing board, rollaway beds, WiFi
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
3440 E Clearlake Avenue, Springfield, IL, 62702
  • Place, Adams Wildlife Sanctuary
    ‪2 min drive‬
  • Place, Abraham Lincoln Presidential Library and Museum
    ‪6 min drive‬
  • Place, Illinois State Fairgrounds
    ‪7 min drive‬
  • Airport, Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hair dryer, towels

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 Queen Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

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About this property

Best Western Clearlake Plaza

This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out.
Best Western Clearlake Plaza offers 45 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with cable channels. This Springfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Clearlake Plaza. During your stay, you'll be within walking distance of Adams Wildlife Sanctuary. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a lift and a vending machine
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Abraham Lincoln Presidential Library and Museum and 6 minutes from Lincoln Home National Historic Site
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Clearlake Plaza offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Best Western Clearlake Plaza also features a vending machine, express check-out, and a lift. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Roll-in shower (76 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (140 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Clearlake
Best Western Clearlake Plaza
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Hotel Springfield
Best Western Clearlake Plaza Springfield
Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel
Best Western Clearlake Plaza Springfield
Best Western Clearlake Plaza Hotel Springfield

Best Western Clearlake Plaza Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 777 reviews
Rating 8 - Good. 276 out of 777 reviews
Rating 6 - Okay. 98 out of 777 reviews
Rating 4 - Poor. 29 out of 777 reviews
Rating 2 - Terrible. 30 out of 777 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff was very friendly. Nice & quiet stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ernest

Liked: Staff & service
Staff was very tentative and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joy

Liked: Cleanliness, staff & service, amenities
We had to o change our rooms due to the refrigerator being out and staff was very accommodating.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Matthias

Liked: Cleanliness, staff & service
Lately the BW are looking dated to me. Still clean and friendly staff but they could get some updates....
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Bryan

Disliked: Staff & service, amenities, property conditions & facilities
Was told not to come to breakfast until the convention people left. I went at 9:05am and was told it was closed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was very nice and friendly. Bed was very comfortable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mary Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and very helpful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, and spotless. All the staff were extremely professional, and went out of there way. I loved my stay, and I highly recommend the best western to anyone who wants the best stay around the erea. Thank you for an awesome stay. Theresa Palmer
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Troy

Liked: Staff & service
Disliked: Amenities
Dates and musty
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ralena

Disliked: Cleanliness, staff & service, amenities
They advertise great breakfast was only cereal and cold bagals and toast cold sausage. coffee wasn't prepared, staff was snotty about it to my husband said my wife prefers decaff and had two decaff pots no regular. Tea water was cold. I've stayed only in best western hotels in lots of states this was the worset
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. We will be staying here next time in town
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
pool. convenient location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Hartley

Liked: Cleanliness
Standard breakfast of sausage meat stuff and egg matter Pattie’s it was fine and filled the bill. Other options. Easy location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved there pool area and cleanliness with towels provided. Rooms were clean, public areas were clean and breakfast area was well supplied and clean and tidy.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Faelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our travel plans.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Was a safe area
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dan and Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant during our check in and gave great advice on a nice restaurant
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lovelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very restful sleep due to the quiet surroundings.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and very clean room
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every year for Fair Week.
Stayed 2 nights in Aug 2024