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Courtyard by Marriott West Springfield

3.0 star property

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Photo gallery for Courtyard by Marriott West Springfield

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Indoor pool
Lobby
Lobby
Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
885 Riverdale Street, West Springfield, MA, 01089
  • Place, Big E
    ‪1 min drive‬
  • Place, MGM Springfield
    ‪5 min drive‬
  • Place, Eastern States Exposition
    ‪5 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(35 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 55-inch LED TV with satellite channels, TV, Netflix

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible) | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott West Springfield

Hotel with free parking, 9-minute walk to Connecticut River
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and conference space. Housekeeping is available on request.
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott West Springfield. During your stay, you're just a quick walk from Q Pin 2's. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a meal at the bistro or drinks at the lobby lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 9 minutes by foot from Connecticut River and a 3-minute drive from Big E
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This bistro serves breakfast and dinner.
The Bistro Bar – On-site lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 388 out of 559 reviews
Rating 8 - Good. 104 out of 559 reviews
Rating 6 - Okay. 39 out of 559 reviews
Rating 4 - Poor. 19 out of 559 reviews
Rating 2 - Terrible. 9 out of 559 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

THIHUONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good laundry service.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff that goes out of their way to check you in quickly and get you to where you want to be. Shopping and food is right next door with lots of options, even a grocery store and outlet stores. Bright, clean entry and lobby with clean welcoming rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew, Cheltenham

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Randi

Stayed 1 night in Aug 2025

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Igor, Lake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was good with a couple of exceptions: very little storage for clothing, two small drawers, so needed to also have suitcases out, but only one decent place for a suitcase. The clock night light couldn't be dimmed.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, comfortable beds, and great amenities. And the lady who checked us in was very friendly and professional. We were very happy to stay here and would do so again.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Met all our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and well maintained. Up to date. Friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

JOAN

Stayed 1 night in Jul 2025

10/10 Excellent

Bruce

Stayed 1 night in Jul 2025

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Robinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Robinette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay will come back

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Location is great (clean and centrally located) except there is NO complimentary continental breakfast (which is OK, but .....) - NOT EVEN COFFEE. You are expected to buy Starbucks through an automated machine in the snack area (which had a warning on it that it needed to be rinsed), or at the "bistro bar" during bistro hours. We had to drive across the street to the Dunkin Donuts every morning. It's hard to believe that free coffee in the morning is not offered. Very disappointing and unexpected. BTW - I do understand that there are "coffee makers" in the room, but I think we can all agree that those things are gross. Overall a great place.
Stayed 3 nights in Jul 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean,staff was pleasant.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cassandra

Stayed 2 nights in Jul 2025

8/10 Good

Joline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful as far as everything. I gave it a 4 due to not having complimentary coffee in the lobby in the morning. There is a coffee maker in the room but I am not fond of using them as I do not know how long they have sat without fresh water being ran through them and the cleanliness of the maker and pot.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025