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Windward Passage Hotel

3.5 star property

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Photo gallery for Windward Passage Hotel

View from property
Front of property – evening/night
Courtyard
Interior entrance
Superior Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Free airport shuttle
  • Housekeeping
  • Bar

Explore the area

Map
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas, 804
  • Blackbeard's Castle
    ‪14 min walk‬
  • Yacht Haven Grande Marina
    ‪2 min drive‬
  • Magens Bay Beach
    ‪6 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 2 Double Beds, Ocean View

7.2 out of 10
Good
(22 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

In-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(38 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(115 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds

7.2 out of 10
Good
(129 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Windward Passage Hotel

Hotel in St. Thomas with fitness centre and outdoor pool
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Other amenities include a bar/lounge, a business centre and concierge services.
Windward Passage Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Windward Passage Hotel gets high marks from our customers. During your stay, you're just a quick walk from Magic Ice Gallery. You'll find features such as free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • 6 minutes by car from Magens Bay Beach and 10 minutes from Bolongo Bay
  • Free airport drop-off shuttle service
Windward Passage Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Windward Passage Hotel. A free shuttle from the hotel to the airport is free (available on request). Self parking is free.

Windward Passage Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free airport drop-off shuttle from 9:00 AM to 5:00 PM on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Windward Hotel
Windward Passage Hotel
Windward Passage Hotel St. Thomas
Windward Passage St. Thomas
Charlotte Amalie Holiday Inn
Holiday Inn Charlotte Amalie
Windward Passage Hotel St. Thomas, U.S. Virgin Islands
Windward Passage
Windward Passage Hotel Hotel
Windward Passage Hotel St. Thomas
Windward Passage Hotel Hotel St. Thomas

Windward Passage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 404 out of 1388 reviews
Rating 8 - Good. 349 out of 1388 reviews
Rating 6 - Okay. 275 out of 1388 reviews
Rating 4 - Poor. 186 out of 1388 reviews
Rating 2 - Terrible. 174 out of 1388 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Apr 2025

10/10 Excellent

ShaQuila

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ShaQuila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff everytime I visit. Thanks you guys for making this a safe trip everytime 💕
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelin

Business traveller
Xxxxcccc
Stayed 1 night in Mar 2025

8/10 Good

Jaime

Travelled with family, Travelled with group
Liked: Cleanliness
Stayed 2 nights in Apr 2025

4/10 Poor

Ashish

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were there only for a few house in transit from St John to St Thomas airport for a morning flight out of St Thomas. Convenient location close to the airport and has great views of the bay. However the room itself was sub-par. It was not clean, bath tub had hair and rust stains. The closet had dead insects on the floor. Not enough lighting. On the bright side the bedding was clean.
Stayed 1 night in Apr 2025

8/10 Good

Carlos

Liked: Cleanliness
Overall good
Stayed 1 night in Apr 2025

6/10 Okay

Damon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was not a pleasant experience. Was there with a group and this was host hotel. Everyone in group had issues. No microwave on property, water wasn’t working to flush, tv/wifi didn’t work, workers were not friendly. I asked for receipt at checkout and told I had to get it from Expedia since that’s who I booked through. I travel a lot & have Never been told that. Hotel has potential but not worth it currently. Only positive…walking distance to shops/market area. Although everything pretty desolate and closed early
Stayed 3 nights in Apr 2025

8/10 Good

Pastor CJ

Travelled with family
Liked: Cleanliness, amenities
The property was great, The service was awesome, and we love calling Domino's for takeout. My only setback was the internet being out
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Stayed 1 night in Apr 2025

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property wasn’t the worst, but the tv was broken the entire time I reported it and was told I would receive a small portion of my money back which still hasn’t happened
Stayed 4 nights in Apr 2025

2/10 Terrible

Hariram

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Wednel

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Patricia Ann

View was beautiful, nice pool and room was clean. Walking distance to alot of cool places or taxies available right at front door. Hotel had limited amentities.
Stayed 4 nights in Mar 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was terrible and had lots of issues
Stayed 1 night in Apr 2025

2/10 Terrible

Barbara

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No electricity, no flushing toilet, we were told breakfast was included but was not. All guest had take 4 flights of stairs with a baby and husband with bad knees. I came to lay my mom to rest and this was not a good stay
Stayed 1 night in Apr 2025

4/10 Poor

Victor

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Remodeling potentially good but unfinished. Water not yet connected to toilet in bathroom. Had to fill ice bucket with water to manually flush. Elevator out of service. Had to carry heavy bags up exposed spiral staircase to upper floor. Not ready for prime time.
Stayed 1 night in Apr 2025

6/10 Okay

Chrystalene

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs a lot of improvement

Reception was very poor. Rooms were avaliable but we could not check in until 5. Receptionist was unfriendly. Rooms, especially bathroom, need thorough cleaning. You will see mold and mildew and the vent is a mess. We tried to watch the television but the reception was very bad and we couldn't watch it. Besides breakfast, we would recommend eating elsewhere. The 2nd floor patio was pleasant. It is walkable to the ferry but there are nicer options.
Stayed 1 night in Apr 2025

10/10 Excellent

Betsy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Quiet and clean. Older property but in a good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Giovanni, Clarksville

Stayed 1 night in Mar 2025

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly staff and clean comfy room
Stayed 2 nights in Mar 2025

10/10 Excellent

Ammori

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellen.
Stayed 3 nights in Apr 2025

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025