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Hotel Arok

3.0 star property
VIP Access

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Photo gallery for Hotel Arok

Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 16 per person)
Lobby lounge
Library
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪1 min walk‬
  • Place, Strasbourg Cathedral
    ‪14 min walk‬
  • Place, Strasbourg Christmas Market
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(23 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Arok

Hotel with a sauna, steps from Train Station Square
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Hotel Arok offers 90 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arok. During your stay, you're just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Train Station Square and 14 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with amazing people thank you for a great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Severine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great hotel, friendly staff and great location. Breakfast was fantastic!
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice. Location is great. I had to leave early and they promised to have a prepaid breakfast ready for me, but nobody seemed to have a clue what I was talking about in the morning. Overall, they were all super friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

kathryn

Stayed 3 nights in Jul 2025

8/10 Good

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Rami

Stayed 6 nights in Jul 2025

8/10 Good

YARON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a brilliant hotel situated very close to Strasbourg's main train station. Incredibly quiet and a 5 star rating for value for money.. Room was spacious and spotless. Probably the best bed we have ever slept on? Large flat screen TV, great shower. Breakfast buffet was good with an excellent variety of food on offer. Free coffee and tea available all day. Staff were lovely, always helpful and friendly. The room does not have a mini fridge or coffee/tea making facilities but with free beverages on offer in the breakfast area this wasn't missed by us.
Stayed 6 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Long weekend getaway

Had a wonderful 3 night stay. Room wasn’t ready when we arrived early but they held our bags and off we went. Room was clean and quiet. Breakfast was nice. Also enjoyed the terrace with some food we brought back one evening. Location was convenient near several parking garages, the train station, and easy walk to the sights we wanted to see downtown. We would stay again when visiting the area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lots of public spaces to hang out in the lobby, but we weren't allowed to eat in our room.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher, North Vancouver

Liked: Staff & service, amenities, property conditions & facilities
Hotel Arok exceeded my expectations in every way. The location couldn’t be better—just steps from the train station, which made getting around incredibly easy. My room was clean, spacious, and had everything I needed for a comfortable stay. I especially loved the stylish and welcoming vibe throughout the hotel, including the common areas which were perfect for relaxing or catching up on work. A special shoutout to their commitment to sustainability and their Green Key certification—it’s great to see a hotel that truly walks the talk on being environmentally responsible. Highly recommended!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good room and centrally located. Breakfast was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

COBHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rohan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to what we wanted to see and do.
Stayed 5 nights in May 2025

10/10 Excellent

constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much storage space but great otherwise
Stayed 3 nights in Jun 2025

10/10 Excellent

ANNIE

Stayed 3 nights in Jun 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strasbourg Stay

The hotel is a very short walk from the train station, making it very easy to get around as needed. The room we stayed was very comfortable, alas we had a room with a shower/sink in one room and toilet in the other (which was a bit of an adjustment). The bed was very comfortable and there were few noise distractions. There are some stairs involved when it comes to walking down the hallways on the floors, so that can be a caution with suitcases. Otherwise, the overall decor, vibes, and comfort of the hotel was excellent. We were unable to utilize the hotel's restaurant area for a majority of our stay, but we did try to check out the bar area one afternoon, though it was otherwise unattended.
Stayed 2 nights in May 2025

8/10 Good

Mr S

Liked: Cleanliness, staff & service

A pleasant stay despite having a very small room

Very pleasant themed hotel with a good sauna. The room size was not so good. We booked a standard room and got a very small room which meant that we couldn’t move around the room and bathroom at the same time. This room was classified as small by the hotel and should have been described as small by Hotels.com. Apart from that we enjoyed our stay and the breakfasts were good. Free coffee in the lounge was an extra nice touch.
Stayed 2 nights in May 2025

10/10 Excellent

Yevgeny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

David

Stayed 4 nights in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Charmian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms very small, air conditioning is room very poor.
Stayed 2 nights in May 2025