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Hotel Arok

3.0 star property
VIP Access

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Photo gallery for Hotel Arok

Front of property
Sauna
Lobby sitting area
Daily buffet breakfast (EUR 16 per person)
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View in a map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪1 min walk‬
  • Place, Place des Halles Shopping Centre
    ‪5 min walk‬
  • Place, Strasbourg Christmas Market
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Arok

Hotel with a sauna, steps from Train Station Square
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Hotel Arok offers 90 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arok. During your stay, you're just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Train Station Square and 14 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 40 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

We thoroughly enjoyed our stay at the Arok and would strongly recommend it. Our room was large, well maintained and comfortable. The hotel is very convenient for the main station. The staff were friendly and helpful and we really liked the ambience. Nice to have a welcome drink and free coffee on tap. Ten to fifteen minute walk to centre.
Stayed 5 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool vibe here. Small but nice rooms. Great for our one night stop over. We made use of the sauna which was excellent. Very convenient to train station and centre of town. Loved it.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were modern and clean and nicely appointed. Also, good value and close to railway station.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff good, room in annexe was nice, but in terms of minor issues - there were odours from the drains in the morning and you need to keep the bathroom door closed to avoid noise from other room flushing. Cute little gym/library, free coffee is a win (would be nice to have an accessible machine in the annexe), excellent location. Would definitely stay again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jean

Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Excellent service - a special thanks to Samira who is in charge of the breakfast buffet service. Despite being solo in the area, she was able to give the guests premiere service. I highly recommend the hotel. Will definitely stay here again. We stayed 4 nights.
Stayed 4 nights in Oct 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Jac

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely to have a proper coffee machine available 'free' 24/7 rather than sachets in the room. So easy travelling by train, and the big AROK sign at the top of the building, visible as soon as exiting the station made it ultra easy to locate. Quirky and stylish, a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Nice location and service.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Property was located very close to the train station but still an easy walk into the old town area. If travelling by train it is ideal! Lovely rooms and good breakfast. Great value for money and would highly recommend :)
Stayed 2 nights in Sep 2025

8/10 Good

Corli

Travelled with family
Liked: Staff & service
Clean room. Comfortable bed. Excellent location across from train station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than expected. The Staff super friendly. Was clean, an everything in good conditions
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, and the wellness library was a fun little perk too.
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, amenities
I chose this hotel because of its proximity to the train station, and to the area where tour guides and buses pick up the travellers. The front desk personnel was very attentive and helpful. This hotel is good for young people who do not mind the lack of an elevator or air conditioning. The building is old, with some steep stairways. I loved the magnifying mirror in the bathroom.
Stayed 3 nights in Sep 2025

10/10 Excellent

richard

Stayed 1 night in Sep 2025

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Within easy distance to train station and main town. The hotel is clean and tidy would have liked tea/coffee in the room but sosrt from that alll good. Would recommend
Stayed 3 nights in Sep 2025

8/10 Good

Ha Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치가 기차역 바로앞이라서 좋았습니다
Stayed 1 night in Aug 2025

10/10 Excellent

Betsy

Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much bigger than expected. Great breakfast.
Stayed 5 nights in Sep 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an ideal location right across from the train station, next door to two boulangeries and next to a walkable street up to the old city. The hotel was super quiet. We really liked it. FYI, we choose this one for the elevator but my 75-year-old parents still had to lug their suitcases up and down several stairs because the floors have stairs even after getting out of the elevator. Most of the staff was nice but two were a bit rude.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night, before train trip to Paris. The hotel staff were helpful and kind, the hotel was quite trendy and beautiful, the breakfast was top notch and the all to the train staion was quick and easy. Perfect for our needs.
Stayed 1 night in Sep 2025

10/10 Excellent

charles m, gibsonton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, recently updated. Gad a Great breakfast!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Touring stop in Strasbourg, FR

Nice hotel facing the Main Train Station in Strasbourg. Walked to most of the major sights and friendly restaurants are in abundance. 2nd floor Room was comfortable and quiet. Not a fan of wall-less shower and handheld shower head, but that was my only negative. Large tv was happily unexpected and was able to connect to my Netflix easily. Will stay here again in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walkable from the train station. The room was clean in the bed was comfortable. The hotel is a little bit on the quirky side, but overall it’s a good place to stay for one night
Stayed 1 night in Aug 2025