4/10 Poor
Megan
Travelled with family
15 Oct 2025
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because of how close it was to the base. We got there after a long 6 hour flight from GA at 2:50pm wanting to check in a little early. Check in was for 3pm. The front staff lady was super sweet but let me know unfortunately our room wouldn't be available until closer to 4pm. So we had to go find something to do for about an hour with incredibly tired children. We got back to the hotel close to 5pm. Room is ready. Drop off our bags. The bathroom was dirty. My kids were ready to crash so I said okay we'll ask them to clean the bathroom tomorrow while we were out. Got up the next morning, had breakfast which had alot of options so that was a win. The breakfast lady wasn't very friendly and slightly rude when asked a question. Then left for the day.Came back that night and Nope they never cleaned the room at all despite asking. We ended up having to shower at our families home, kinda stinks when you're paying for a hotel room. We also had to use the main bathrooms ih the hall. The rug in the main hallway leading to the room was bunched up. I got tripped up over that too many times to count,front desk guy was rude when we mentioned it. He also made fun of my husband's military hoodie and yelled at our 7 year old son for shaking his hands dry because there wasnt any paper towels. All in all the price was fine, breakfast good. Staff could use a lesson in manners and the rooms could be cleaner. Ill pick somewhere else next time. This experience wasn't enjoyable.
Megan
Stayed 2 nights in Oct 2025