Crowne Plaza Panama Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Panama Airport by IHG

Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Gym

Explore the area

View in a map
Ave. Domingo Diaz, Corregimineto De Tocumen Hacia El, Tocumen, Panama, 816016660
  • Los Pueblos Commercial Center
    ‪9 min drive‬
  • Estadio Rommel Fernandez
    ‪11 min drive‬
  • Panama Viejo
    ‪12 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪6 min walk‬

Room options

Room, 2 Queen Beds, Mobility Accessible (Transfer Shower)

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(32 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(111 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(55 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Crowne Plaza Panama Airport by IHG

Family-friendly hotel with free airport shuttle and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli and 24-hour room service.
Crowne Plaza Panama Airport by IHG offers 144 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Panama Airport by IHG. During your stay, you'll be close to Metromall Panama. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at The Gate Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests like the breakfast and restaurant
  • 8 minutes by car from Los Pueblos Commercial Center and 8 minutes from Metromall Panama
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Panama Airport by IHG offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 5295 square feet (492 square metres) and includes conference space. The family-friendly Crowne Plaza Panama Airport by IHG also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours).

This 4-star Tocumen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
The Gate Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Onsite parking available only on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: PAB 18.50 for adults and PAB 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Gate Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5,295 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PAB 150 per pet, per stay, plus a one-time cleaning fee of PAB 200
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PAB 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PAB 18.50 for adults and from PAB 10.00 for children
  • Pet fee: PAB 150 per pet, per stay plus a one-off PAB 200 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PAB 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Panama Airport Hotel
Crowne Plaza Panama Airport
Crowne Plaza Panama Airport Panama City

Crowne Plaza Panama Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1211 out of 2213 reviews
Rating 8 - Good. 515 out of 2213 reviews
Rating 6 - Okay. 259 out of 2213 reviews
Rating 4 - Poor. 128 out of 2213 reviews
Rating 2 - Terrible. 100 out of 2213 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Miguel alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Reserved 2 room and prepaid with Hotels.com. After some confusion we were allowed to check in only to be called back to the desk concerning the bill. They argued the room weren’t paid but after showing the App and my bank card statement we were settled. On checkout we weren’t allowed breakfast because it wasnt prepaid. I’m not sure if it was hotels.com or the hotel that caused the confusion. Maybe the breakfast part was my fault but for the money paid, breakfast should have been included. Drinks and beverages here are steep. The roast beef was like eating a beef flavored towel. It was tough. The rest of dinner was okay.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tod, Colorado Springs

Stayed 1 night in Jun 2025

10/10 Excellent

Eglis

Stayed 1 night in Jun 2025

10/10 Excellent

Roneka Brown

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

8/10 Good

GONZALO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very good and for transit passengers at Tocumen the best
Stayed 1 night in Jun 2025

6/10 Okay

Billie

Liked: Cleanliness, staff & service
Panama City is an incredibly humid city, as one might imagine. So, moldy conditions aside, why place thick pile carpet in the halls, that are extremely difficult to push or pull luggage on? But secondly, after surviving a deadly tour bus accident three months ago, in South Africa, only because I was wearing a seat belt, imagine my disappointment when I boarded Crowne Plaza’s airport shuttle bus and there weren’t any seatbelts.
Stayed 1 night in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was expensive and the food was not very good.
Stayed 1 night in May 2025

10/10 Excellent

Edgard

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfectly close to the airport for our 9 hour layover through the night. Very clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Césare, São Paulo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel e bem localizado, muito perto do aeroporto.
Stayed 1 night in May 2025

10/10 Excellent

SARA, universal city

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good beds Restaurant in hotel
Stayed 1 night in May 2025

6/10 Okay

Cynthia D

Liked: Amenities
The bathroom wasn't clean enough. I asked the housekeeper to please clean it but still have mold stains. Another day the housekeeper cleans my room, and she didn't leave any towels, so I went to the lobby to ask for towels to be able to take a shower. They should offer better service according to the price they charge per room.
Stayed 10 nights in May 2025

10/10 Excellent

William, Dexter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff was great and went the extra mile for me
Stayed 1 night in May 2025

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Israel

Stayed 1 night in May 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jacinto

Stayed 1 night in May 2025

10/10 Excellent

Khary

Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with partner
Crowne Plaza PTY was a terrific and welcome find - the staff was courteous an ands very helpful, the shuttle was in perfect condition (with a very helpful driver) and the restaurant buffet was delicious. It’s 0.2 mi from the airport with a very reliable shuttle running on the hour. A strong recommendation!
Stayed 1 night in May 2025

8/10 Good

JAY-AR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice and clean just the Ac was not cold enough it looks very old
Stayed 1 night in May 2025

8/10 Good

Mohammad, Princeton Junction

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025