We LOVE this hotel stay. It's definitely a HOME away from home with EVERYTHING we need, from full kitchen to washer-dryer laundry room. We enjoy the spacious layout, dining table, large fridge... also, very convenient location with 7/11, cafe, restaurants, free shuttle at Tokyo City Air Terminal, plus airport bus direct to both airports! The only tiny thing I wish is NO little window by bunk bed because it was very cold with breeze air coming through in December... I had to wear a hoodie to cover and protect my head to avoid headaches. Besides that, it's a solid 10 out of 10. Patrick was our favorite front desk staff out of ALL friendly and polite hotel staff. Highly recommend for any family with kids or teenagers!