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Hop Inn Tokyo Ueno

2.0 star property

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Photo gallery for Hop Inn Tokyo Ueno

Exterior
Front of property
Superior Triple Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
6-chome-7-19 Ueno, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪1 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

View all photos for Double Room with Walk-in Shower

Double Room with Walk-in Shower | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room with Walk-in Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Hop Inn Tokyo Ueno

Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available once per stay.
Hop Inn Tokyo Ueno offers 72 accommodations with complimentary bottles of water and complimentary slippers. 50-inch LED televisions come with satellite channels. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

During your stay at Hop Inn Tokyo Ueno, you're just a quick walk from Ueno Park. Features include free WiFi in public areas and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include laundry facilities, multilingual staff and a lift
  • Within a 10-minute walk of Ueno Park and Ueno Zoo
Hop Inn Tokyo Ueno offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces.

This Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, PayPay, UnionPay QuickPass, LINE Pay, R Pay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hop Inn Tokyo Ueno Hotel
Hop Inn Tokyo Ueno Tokyo
Hop Inn Tokyo Ueno Hotel Tokyo

Hop Inn Tokyo Ueno Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 130 reviews
Rating 8 - Good. 32 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Chang Wei

Liked: Cleanliness, staff & service
It would be good If the reception could speak some English. Thank you
Stayed 9 nights in Nov 2025

10/10 Excellent

Yuri

Stayed 4 nights in Oct 2025

8/10 Good

Chiying

Travelled with family
Liked: Cleanliness
Great location. The family triple room is much smaller than the photo. No room to open suitcases or stand up without the others sitting on the beds. Quite high step up to the bathroom, which is also tiny, expecting banging your head when you get up from the toilet.
Stayed 1 night in Oct 2025

8/10 Good

Hoang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy checkin, room is quite small
Stayed 1 night in Oct 2025

8/10 Good

Krisztina

Liked: Cleanliness, staff & service
Great basic hotel, clean and convenient, and friendly staff. I would note that the windows in the rooms are locked shut and can’t be opened, which might bother some people. It made my three night stay a little claustrophobic. Otherwise, no issues.
Stayed 3 nights in Oct 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room and could not stand up in the shower. Very clean, quiet.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan, Saint-Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and friendly. The place is super convenient and we recommend to everyone.
Stayed 3 nights in Oct 2025

6/10 Okay

Ka Chung Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no space to put anything in the toliet area, also water leaking on the floor when shower
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yunz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay for one person. Area has lots of food choices and transport from Narita is convenient with the Keisei Skyliner. Very easy walk to train stations as well.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kanstantsin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to get around. Room had everything you need. A little small but exactly what I expected for Tokyo. Would recommend for those that are not interested in staying in and are just looking for a place to sleep and wind down.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. The property looks new or newly renovated. The room is the perfect size for two people.
Stayed 1 night in Jul 2025

10/10 Excellent

Marita

Stayed 2 nights in Jul 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Close to Ueno station, good place to stay if hopping on the shinkansen the next morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Dieter

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean, friendly staff. Perfect for me!
Stayed 3 nights in Jul 2025

8/10 Good

Paulyn

Liked: Cleanliness, staff & service
Located in a very convenient area close to all the shopping and restaurant to try around ueno. Short walk to train station as well. We stayed in a triple
Stayed 4 nights in May 2025

8/10 Good

Cherry, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night for transit in Tokyo but super convenient with lots of dining options in Uneo and only 5 mins walk to Ueno station for the Shinkansen. The rooms are very small so for one night it’s ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what you'd expect from a no frills hotel but done well.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying at Hop Inn. It was so cozy and quaint, the staff were so friendly and kind, and I loved all the amenities down in the lobby. It was also super close to train stations and super convenient but also nice and quiet. Would definitely stay again!
Stayed 8 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 4 nights in Oct 2024

10/10 Excellent

Sunah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Ueno!
Stayed 1 night in Oct 2024

4/10 Poor

Erica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Loved everything about this hotel except for the fact that i got bit by bed bugs. My arm is covered in bites. Other than that, location was fantastic, close proximity to the keisei skyliner station.
Stayed 1 night in Oct 2024

10/10 Excellent

Manta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super clean
Stayed 1 night in Aug 2024

10/10 Excellent

Samiul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, they were so nice and helpful. Good clean room.
Stayed 13 nights in Jul 2024

10/10 Excellent

Jia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite new. The bed is firm which I like very much. Room is small but cozy, has everything we need. The laundry room is at the entrance, very convenient. The price is good. We will stay again if every visit Tokyo.
Stayed 2 nights in Jun 2024