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Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; al fresco dining
Bar (on property)
Exterior
Exterior
Breakfast, lunch, dinner served; al fresco dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

View in a map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Shibuya Crossing
    ‪4 min walk‬
  • Yoyogi Park
    ‪11 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Premium Room

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Twin Premium High Floor

1 bedroom, minibar, in-room safe, blackout curtains

2 Twin Premium High Floor

7.2 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed (Separate Bath)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium High Floor

1 bedroom, minibar, in-room safe, blackout curtains

1 King Premium High Floor

10.0 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed, Corner

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, blackout curtains

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed (Scramble View, Separate Bath)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | 1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed, Corner (High Floor)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium

1 bedroom, minibar, in-room safe, blackout curtains

2 Twin Premium

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (High Floor, Separate Bath)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 2 Single Beds (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests) | 1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 Queen Standard

1 bedroom, minibar, in-room safe, blackout curtains

1 Queen Standard

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Separate Bath)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 2 Single Beds (Separate Bath)

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 King Bed (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | 1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Tokyo Shibuya by IHG

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a 24-hour front desk. Change of towels is available on request
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Tokyo Shibuya by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Just a 4-minute walk from Shibuya Crossing and 13 minutes on foot from Yoyogi Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Indigo Tokyo Shibuya by IHG.

This 4.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Gallery11 – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya – On-site café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 25, 2026, from 11 AM-9 PM. All facilities that use power, including room keys and lifts will not be available during this time. Guests are required to check-in before 10:30 AM or after 9 PM and check-out time will end at 10 AM on this date.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 386 out of 480 reviews
Rating 8 - Good. 65 out of 480 reviews
Rating 6 - Okay. 18 out of 480 reviews
Rating 4 - Poor. 6 out of 480 reviews
Rating 2 - Terrible. 5 out of 480 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Tien

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is in the center of the busy area . We can walk to any where from the hotel. There's only walking distance to all fun activities. However, there's no good view of the hotel since it's in the back and the cost is too $$$$$.
Stayed 5 nights in May 2025

10/10 Excellent

Melba, Wylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel location, friendly staff throughout the hotel, and delicious breakfast!
Stayed 6 nights in May 2025

10/10 Excellent

Graziella

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Excellence location.
Stayed 2 nights in May 2025

8/10 Good

Sofia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
convenient and safe clean
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth, Woodridge

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was such a beautiful property and you are in the center of Shibuya. Lots of shopping and very close to transportation.
Stayed 6 nights in May 2025

10/10 Excellent

Andrea

L!
Stayed 2 nights in May 2025

10/10 Excellent

Alexander, Morgan Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lot better than I anticipated. Definitely staying there again 😁
Stayed 4 nights in May 2025

10/10 Excellent

Juan, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in May 2025

10/10 Excellent

Xiaofan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent space of room. Very clean and convenient
Stayed 1 night in May 2025

2/10 Terrible

Chrystiane

Stayed 1 night in May 2025

10/10 Excellent

Tania M Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent service. Cleaning impecable.
Stayed 3 nights in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Nice room. Nice area if you're looking for young and super busy. Ride elevator to lobby, then walk through lobby to another elevator to room. Not much engagement with staff. Good experience overall but a little shoehorned and challenging to find amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Sarandeep

Stayed 4 nights in May 2025

10/10 Excellent

maria tedi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent last stop

Indigo in Shibuya was the perfect location for exploring, record shopping and wrapping up a wonderful trip to Japan!
Stayed 2 nights in May 2025

10/10 Excellent

Shawntay, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. The rooms are pretty small but the room is cozy. The staff is welcoming and extremely helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Bernard, Staten island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and safe stay. Room was clean and neat. Comfortable beds. Check in and out was so easy. Allowed for extended check out time. Located perfectly.
Stayed 3 nights in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, comfortable modern hotel

Lovely stay at Hotel Indigo, so good we changed our booking for the end of the trip and stayed there again! Conveniently located opposite the Don Quixote and a short walk to the Scramble Crossing, this hotel is modern, extremely clean and comfortable. Breakfast was disappointing and we only did this once as the portions were very small for the price charged. There is also no washing machine facilities, although there is a decent coin laundry a short walk away. I would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Amna

Stayed 6 nights in Apr 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel and the staff was super friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Bella

Travelled with family
Liked: Amenities
Excellent location
Stayed 3 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Liliana Maribel

Stayed 6 nights in Apr 2025