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Hotel Indigo Tokyo Shibuya by IHG

4.5 star property

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Photo gallery for Hotel Indigo Tokyo Shibuya by IHG

Breakfast, lunch, dinner served; al fresco dining
Exterior
Exterior
Breakfast, lunch, dinner served; al fresco dining
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Room service

Explore the area

View in a map
2-25-12 Dogenzaka, Shibuya-ku, Tokyo, Tokyo, 150-0043
  • Place, Love Hotel Hill
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪4 min walk‬
  • Place, Yoyogi Park
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 King Premium High Floor

Minibar, in-room safe, blackout curtains, free cots/infant beds

1 King Premium High Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Premium High Floor

Minibar, in-room safe, blackout curtains, free cots/infant beds

2 Twin Premium High Floor

7.2 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Separate Bath)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Separate Bath)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Scramble Vw, High Flr, Separate Bath)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests) | Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (High Floor, Sep Bath, Up to 3 Guests)

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Scramble View, Separate Bath)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (Scramble View, Separate Bath)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor, Separate Bath)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Accessible

Premium Room, 1 Queen Bed, Accessible | Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Separate Bath)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 2 Single Beds (Separate Bath)

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests) | Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 2 Single Beds (Separate Bath, Up to 3 Guests)

9.6 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (High Floor, Separate Bath)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 2 Single Beds (High Floor, Separate Bath)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Corner (High Floor)

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed, Corner (High Floor)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Minibar, in-room safe, blackout curtains, free cots/infant beds

Premium Room, 1 King Bed, Corner

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Standard

Minibar, in-room safe, blackout curtains, free cots/infant beds

1 Queen Standard

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Premium

Minibar, in-room safe, blackout curtains, free cots/infant beds

2 Twin Premium

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Indigo Tokyo Shibuya by IHG

Luxury hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a 24-hour front desk. Change of towels is available on request
Hotel Indigo Tokyo Shibuya by IHG offers 272 air-conditioned accommodations with minibars and a safe. 49-inch LCD televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hotel Indigo Tokyo Shibuya by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a terrace
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Shibuya Crossing and 13 minutes on foot from Yoyogi Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hotel Indigo Tokyo Shibuya by IHG.

This 4.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Gallery11 – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Shibrewya – On-site café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 11:00 AM (JPY 3,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery11
  • Shibrewya

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 25, 2026, from 11 AM-9 PM. All facilities that use power, including room keys and lifts will not be available during this time. Guests are required to check-in before 10:30 AM or after 9 PM and check-out time will end at 10 AM on this date.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Nearby parking fee: JPY 3000 per night (1640 ft away; open 7:00 AM to 11:00 AM)
  • Rollaway bed fee: JPY 12650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Tokyo Shibuya By Ihg
Hotel Indigo Tokyo Shibuya by IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Tokyo
Hotel Indigo Tokyo Shibuya an IHG Hotel
Hotel Indigo Tokyo Shibuya by IHG Hotel Tokyo

Hotel Indigo Tokyo Shibuya by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 431 out of 537 reviews
Rating 8 - Good. 75 out of 537 reviews
Rating 6 - Okay. 19 out of 537 reviews
Rating 4 - Poor. 6 out of 537 reviews
Rating 2 - Terrible. 6 out of 537 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great stay for a week!

Wonderful stay, staff friendly, rooms clean and pitch black, beds are comfortable and great location! We stayed a week and it was perfect.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be difficult to find something wrong with this property. Perfectly located. I am really particular on cleanliness with hotels. This hotel was super clean and the staff there so friendly. It felt like we were the first ones to stay in our room. Everything was super clean. Bathrooms and toilet area was super clean. I loved everything about the hotel. Staff were amazing. Highly recommend if you want to be in the shibuya area where everything in that area is in walking distance from the hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. Staff is friendly and organized. The hotel is clean and a nice place to stay.
Stayed 4 nights in Aug 2025

8/10 Good

Frank

Stayed 2 nights in Aug 2025

10/10 Excellent

lee

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Anne M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Praveena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Carlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you have to be in Shibuya, come here…

I only stay in Shibuya when I have to - it’s too crowded for my taste. If you have to be there, this is a terrific place to stay. Great food (breakfast), lovely staff, fun rooms, quiet on high levels, close to public transport.
Stayed 1 night in Aug 2025

8/10 Good

Yvette, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Very accommodating. Umbrellas are loaned out. The location is ideal if you want to be in the heart of shibuya and accross from mega donki The area behind the hotel was not the most desirable in the evening and dirty by japan standards however it is not a reflection on the hotel. The bar drinks are on the pricey side.
Stayed 1 night in Aug 2025

10/10 Excellent

Dylan P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in Shibuya and this is the spot
Stayed 1 night in Jul 2025

10/10 Excellent

Annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying there cause there is so much to do you will never get bored and everyone was nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 6 nights in May 2025

10/10 Excellent

Rocco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic and hip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tricia Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within walking distance to everything- would definitely recommend!
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, great hotel, staff are wonderful, rooms are light and airy, nicely furnished, I enjoyed coming back to our room each day. Comfortable and well laid out rooms, hotel is cheerful, staff are friendly and welcoming. Location is great as close to shopping, food, and transport, Shibuya is also a good location for many of the things we wanted to visit.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Indigo Shibuya is an excellent hotel clean modern and an ideal location. The staff is excellent and speak English to make checking in very easy. The rooms are clean and modern with great views of the city. Turn down service was nice for those long days of walking when getting back to the room. Overall excellent top notch 5 stars would recommend!!
Stayed 8 nights in Jul 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for first time in Tokyo. Easy to get around to explore the city. The rooms were spacious, very clean, large bathroom, fantastic views. Hotel breakfast was delicious. Staff was helpful and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities
We had a great stay here, the breakfast was amazing and the location is perfect.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located, excellent service. We purchased the add-on for breakfast, which was also excellent. Would definitely stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eloy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, helpful and accommodating. We had a spacious corner high floor room with great views of Tokyo. Lots of shops and restaurants within walking distance.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel, Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a very good location. Staff was excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with a very considerate staff.
Stayed 2 nights in May 2025