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Hotel Trusty Tokyo Bayside

3.5 star property

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Photo gallery for Hotel Trusty Tokyo Bayside

Exterior
Creator video
Interior entrance
Premium bedding, desk, blackout curtains, soundproofing
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
3-1-15 Ariake, Koutou-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪6 min walk‬
  • Toyosu Market
    ‪3 min drive‬
  • Tokyo Disneyland®
    ‪10 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Single Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

Superior Double Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Superior Twin Room, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Double Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 4
  • 1 Large Single Bed

View all photos for Triple Room, Non Smoking (With 1 extra bed)

Premium bedding, desk, blackout curtains, soundproofing

Triple Room, Non Smoking (With 1 extra bed)

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 3 Single Beds

Superior Single Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 2
  • 1 Single Bed

Run of House for 1 person, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Single Bed OR 1 Large Single Bed

Run of House for 2 people, Non Smoking

  • Sleeps 2
  • 2 Single Beds OR 2 Large Single Beds

View all photos for Economy Double Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

Triple Room with 1 extra bed, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

Superior Twin Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 4
  • 2 Single Beds

Standard Single Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 2
  • 1 Single Bed

Standard Double Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 4
  • 1 Double Bed

Standard Twin Room, Non Smoking [Short stay check-in after 8pm/check-out before 10am]

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Premium bedding, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Hotel Trusty Tokyo Bayside

Hotel with a restaurant, near Tokyo Big Sight
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Hotel Trusty Tokyo Bayside offers 200 accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, toilets with an electronic bidet and hairdryers.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Trusty Tokyo Bayside. During your stay, you're just a quick walk from Tokyo Bay. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine while dining at Cuore Lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 10 minutes by foot from Tokyo Big Sight and a 4-minute drive from Toyosu Market
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and concierge services are also featured at Hotel Trusty Tokyo Bayside. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Cuore Lounge – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,420 for adults and JPY 1,320 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cuore Lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1320 for children
  • Self-parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Trusty
Hotel Trusty Tokyo Bayside
Tokyo Bayside Hotel
Trusty Hotel
Trusty Hotel Tokyo Bayside
Trusty Tokyo Bayside
Trusty Tokyo Bayside Hotel
Hotel Trusty Tokyo Bayside Japan
Trusty Tokyo Bayside Koto
Hotel Trusty Tokyo Bayside Japan
Trusty Tokyo Bayside Koto
Hotel Trusty Tokyo Bayside Japan
Hotel Trusty Tokyo Bayside Hotel
Hotel Trusty Tokyo Bayside Tokyo
Hotel Trusty Tokyo Bayside Hotel Tokyo

Hotel Trusty Tokyo Bayside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 352 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice value

Easy to check in. Beautiful location near train stations and walking park. Great service. Clean and comfortable room.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tanya, Ormond Beach

Liked: Cleanliness, staff & service, property conditions & facilities
I’m very helpful staff and a good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Abdo Abou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Allison, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did appreciate the free wifi
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
This location was very far removed. If you are here for work, it's a great option if you are going to be at the Expo center. Otherwise, I wouldn't recommend. Also you can stay in Ginza and only be 30 mins out but lots more options for food and shopping. The fish market was nice there. The staff was ok. Our luggage arrived and they didn't tell us not bring it to our room. Don't message them in the app they don't reply there, email them. I left something behind and they were kind enough to mail. It to my next hotel. Kind staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night before I got onto a cruise ship. It was very nice and good value for the amount I paid. The staff was nice and helpful in getting me a taxi to the cruise ship.
Stayed 1 night in Mar 2025

8/10 Good

kwok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has very delicious dishes , even though not enough choices
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so courteous and helpful. The cleanliness, aroma, and ambiance was very pleasant and relaxing. I really liked the restaurant in the hotel. If I’m fortunate enough to return back to Japan, this hotel will set the standard for excellence. I would definitely stay here again if I possible.
Stayed 6 nights in Dec 2024

8/10 Good

Tanjim

Stayed 2 nights in Dec 2024

6/10 Okay

Alan Sai Yin

Stayed 1 night in Dec 2024

10/10 Excellent

Francois

Stayed 4 nights in Nov 2024

6/10 Okay

JONGHWAN

good
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small, very small, and there was no closet. The area is not near any significant sights. We stayed there because we were invited to a reception next door at the Tokyo Bay Court Club. It's much better to stay on the mainland.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were gracious with calling for taxi etc. Engaged in a personal level while remaining professional.
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin, La Palma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained, staff is very friendly. The bay view is very nice and walkable. Room was bigger than expected and very comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Oct 2024

10/10 Excellent

Ryo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Andre

Stayed 2 nights in Oct 2024

8/10 Good

Josee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room.
Stayed 1 night in Oct 2024

10/10 Excellent

NAMHEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ronaldo, LOMITA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This Hotel is excellent but, BUT the room I got is too small. I requested two beds in advance got one small queen bed and small space of the room.. Overall I still recommended this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter, Watsonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to do everything!
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel overall, we experienced no problems but would have been better if earlier check in was available....
Stayed 1 night in Sep 2024