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Hyatt House Tokyo Shibuya

4.0 star property

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Photo gallery for Hyatt House Tokyo Shibuya

Terrace/patio
Creator video - submitted by Agnes Kumala
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast for a fee
Deluxe Twin Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Hachikō Memorial Statue
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪37 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

King Room with Sofa Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed) | In-room safe, desk, laptop workspace, blackout curtains

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

7.4 out of 10
Good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • Sleeps 4
  • Free Wi-Fi

2 Twin Bed Deluxe Room

  • Sleeps 3
  • Free Wi-Fi

Twin Room With Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King With Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 4
  • Free Wi-Fi

Twin Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • Sleeps 4
  • Free Wi-Fi

King Bed With Sofa Bed

  • Sleeps 3
  • Free Wi-Fi

1 King, Premium (with Day Bed)

  • Sleeps 3
  • Free Wi-Fi

2 Twin Beds, Premium (with Day Bed)

  • Sleeps 3
  • Free Wi-Fi

King Room With City View

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Bedroom Suite(Connecting Rooms)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite(Connecting Rooms)

  • Sleeps 6
  • Free Wi-Fi

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About this property

Hyatt House Tokyo Shibuya

An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a hot tub and concierge services are on-site. Change of towels is available on request
Hyatt House Tokyo Shibuya offers 125 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and change of towels can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 3 years old are not allowed in the swimming pool, fitness facility or hot tub.

With your stay at Hyatt House Tokyo Shibuya, you're connected to a shopping centre and just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Hachikō Memorial Statue and 6 minutes on foot from Shibuya Sky
Hyatt House Tokyo Shibuya offers its guests an indoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 3,630 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 225 out of 259 reviews
Rating 8 - Good. 26 out of 259 reviews
Rating 6 - Okay. 4 out of 259 reviews
Rating 4 - Poor. 2 out of 259 reviews
Rating 2 - Terrible. 2 out of 259 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

2/10 Terrible

jason

Not good
Stayed 5 nights in Feb 2026

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Stayed 3 nights in Feb 2026

10/10 Excellent

Krystal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay with well equipped room including daily coffee, water bottles, coffee machine, washing machine, fridge and microwave. The property itself is about 10 mina from the Shibuya crossing. The Shibuya station is directly beneath, very handy. We would certainly come back this place. Friendly hotel staff too.
Stayed 4 nights in Jan 2026

10/10 Excellent

Grace

Stayed 6 nights in Jan 2026

10/10 Excellent

Craig, Mosman

Stayed 3 nights in Jan 2026

10/10 Excellent

Chadworth and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026

10/10 Excellent

Claire

Stayed 1 night in Jan 2026

10/10 Excellent

Chris, Toronto

Stayed 3 nights in Jan 2026

10/10 Excellent

Rachelle

Stayed 4 nights in Dec 2025

10/10 Excellent

Therese Camille, Redmond

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
2nd time staying here and never disappointed. Room is spacious, and with laundry inside the room. Walking distance within Shibuya Station so very convenient while going around Tokyo.
Stayed 4 nights in Dec 2025

10/10 Excellent

kaylie

Stayed 3 nights in Dec 2025

10/10 Excellent

Judy, San Jose

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025

10/10 Excellent

Malayphone

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 4 nights in Nov 2025

10/10 Excellent

John

Stayed 3 nights in Aug 2025

10/10 Excellent

Rachael, South Turramurra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Oct 2025

8/10 Good

Belinda

Stayed 4 nights in Aug 2025

10/10 Excellent

SHIELA ANN, Long Beach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Huge room.
Stayed 7 nights in Sep 2025

10/10 Excellent

Gad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Stayed 7 nights in Oct 2025

10/10 Excellent

Mario

Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Stayed 4 nights in Oct 2025

10/10 Excellent

wayne, North Tonawanda

Travelled with family
Liked: Amenities
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 5 nights in Oct 2025

10/10 Excellent

Henson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025

10/10 Excellent

ilya

Stayed 6 nights in Sep 2025