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Hyatt House Tokyo Shibuya

4.0 star property

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Photo gallery for Hyatt House Tokyo Shibuya

Relax by the pool surrounded by lounge chairs and take in the city view.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a neatly made bed and a clean, minimalist design.
Enjoy a comfortable stay in this apartment with a spacious living area, flat-screen TV, and fully equipped kitchen featuring a microwave, refrigerator, and oven.
Enjoy a city view from the large window, relax on the comfortable sofa, and unwind with a flat-screen TV.
Welcome to our hotel lobby, featuring a spacious seating area with a sofa and ottomans, a reception desk, and large windows.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Shibuya Crossing
    ‪6 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for King Room with Sofa Bed

1 bedroom, in-room safe, desk, laptop workspace

King Room with Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, in-room safe, desk, laptop workspace

King Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (with Day Bed)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room with Sofa Bed

Twin Room with Sofa Bed | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room with Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed) | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Twin Room (with Day Bed)

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Suite

1 bedroom, in-room safe, desk, laptop workspace

Twin Suite

  • 64 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Suite

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Suite

  • 85 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for King Room

1 bedroom, in-room safe, desk, laptop workspace

King Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House Tokyo Shibuya

Central Tokyo hotel connected to a shopping centre, a quick walk to Shibuya Crossing
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and dry cleaning. Change of towels is available on request
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with espresso makers. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
With your stay at Hyatt House Tokyo Shibuya, you're connected to a shopping centre and just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Hyatt House Tokyo Shibuya offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 2500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 165 reviews
Rating 8 - Good. 17 out of 165 reviews
Rating 6 - Okay. 3 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, easy, clean, with a wonderful helpful staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Are, Walnut Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 2 minute walk from Shibuya station
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa, Aliso Viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the perfect area to explore Tokyo. Hotel was clean, quiet and comfortable.
Stayed 7 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location although initially hard to find.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Our family of 3 really enjoyed our 5 night stay at the Hyatt House. It was in a quiet neighborhood
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms! Loved our stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanaly, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new property. Didn't "count" toward my Hyatt points so that really annoyed me considering how much the stay cost. Really not acceptable.
Stayed 4 nights in Mar 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, the staff was great, but navigating a three dimensional version of New York City was almost too much. Google and Apple Maps tried to be useful, but they never had our location just right and the recent construction can still be seen on the maps making it even more taxing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very well run, excellent staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shahid

Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The beds were comfortable, rooms had lots of space and the staff were friendly
Stayed 9 nights in Feb 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
Stayed 3 nights in Feb 2025

10/10 Excellent

Regan

Stayed 2 nights in Feb 2025

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephane, Ho Chi Minh City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff and neat room with full kitchen equipment
Stayed 1 night in Jan 2025

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Hasmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, location, especially all the staff. in room laundry, kitchenette and living area. It was perfect. We look forward to staying again on our next trip.

6/10 Okay

Andrew

Travelled with family
Liked: Room comfort

Good Location but Difficult to Find, Room Issues

This hotel is in a great location, very close to Shibuya Station, but it’s surprisingly hard to find. Google Maps often led us on different routes, and even with directions from the hotel, it still took about double the time Google said it would to walk. If I remember correctly, you go through the pink Sakura building, take the elevator to the 3rd floor, go through a tunnel, and then turn to see the Hyatt House Shibuya sign pointing you in the right direction. The rooms are perfect for families, with a fully equipped kitchen and great functionality (100/100). However, our experience wasn’t entirely positive. When we first arrived, our room had a strong, unpleasant body odor. At first, we thought it might be coming from the hallway, but it was confined to our room. Even after spraying air freshener, the smell lingered. We reported the issue, and the hotel gave us an air purifier, but it didn’t help. We even tried leaving the oven fan on, but that didn’t improve the situation either. They offered to move us to another room, but since we were staying next to family members, we decided it wasn’t worth the hassle. On top of that, my sister found a toothpick next to her bed when she arrived.
Stayed 4 nights in Jan 2025

4/10 Poor

RACHEL, MARKHAM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had booked 3 rooms at the hotel. The room was very clean and nice. However, none of us were able to sleep through the night as all 3 rooms would make this quiet but high pitch tone and then the windows would make an extremely loud pop as if something was banging into the windows consistently. Likely the exterior contracting and what not? We ended up having to keep napping and sleeping throughout the day with our children and did nothing for the duration except order in food. Overall really nice property but does not make up for the inability to sleep.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sally

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Out of all the places, it was the most comfortable and HUGE for a Tokyo hotel. Great for families with a stove and all supplies. Amazing service. Breakfast could have been better, and the dryer took forever to dry clothes, it was lacking that department. Otherwise, it was centrally located for shopping and eating. Would definitely stay here in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2024