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Lotte City Hotel Kinshicho

3.5 star property

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Photo gallery for Lotte City Hotel Kinshicho

Premium bedding, down duvets, Select Comfort beds, in-room safe
Exterior
Breakfast served
Interior
Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
4-6-1 Kinshi, Sumida-ku, Tokyo, Tokyo-to, 130-0013
  • Place, Kinshi Park
    ‪2 min walk‬
  • Place, Sumida Triphony Hall
    ‪6 min walk‬
  • Place, Tokyo Skytree
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Single Room, Non Smoking

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Hollywood Twin Room A, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Hollywood Twin Room A, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Tower View Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Tower View Twin Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Single Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Single Room, Non Smoking

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Double Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Tower View Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Tower View Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Deluxe Tower View Twin Room, Non Smoking

Standard Deluxe Tower View Twin Room, Non Smoking | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Deluxe Tower View Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Deluxe Tower View Twin Room, Non Smoking

Premium Deluxe Tower View Twin Room, Non Smoking | Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Deluxe Tower View Twin Room, Non Smoking

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Deluxe Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Deluxe Twin Room, Non Smoking

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Deluxe Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Deluxe Twin Room, Non Smoking

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Deluxe Corner Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Deluxe Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Deluxe Corner Twin Room, Non Smoking

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Deluxe Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Triple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Triple Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

Lotte City Hotel Kinshicho

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Lotte City Hotel Kinshicho offers 189 air-conditioned accommodations with a safe and complimentary bottles of water. Select Comfort beds feature down duvets and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Lotte City Hotel Kinshicho's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tokyo Skytree. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Charlotte, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include convenience store, laundry facilities and a vending machine
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Tokyo Skytree and a few minutes from Sensoji Temple
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Lotte City Hotel Kinshicho also features a vending machine, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3.5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Charlotte – This buffet restaurant specialises in international cuisine and only serves breakfast.
HUB Lotte City – This pub specialises in international cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlotte
  • HUB Lotte City

Things to do

  • Bicycle rentals

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Accessibility

  • No lift

More

  • 1 building
  • 19 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 per person
  • Self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not enter guestrooms for housekeeping during stay. Nightwear, mineral water, towel exchange, and trash collection are provided every 2 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kinshicho
Kinshicho Hotel
Kinshicho Lotte City Hotel
Lotte City Hotel Kinshicho
Lotte City Hotel Kinshicho Tokyo
Lotte City Kinshicho
Lotte City Kinshicho Tokyo
Lotte Hotel Kinshicho
Lotte Kinshicho
Lotte City Hotel Kinshicho Hotel Sumida
Lotte City Hotel Kinshicho Tokyo, Japan
Lotte City Hotel Kinshicho Tokyo
Lotte City Kinshicho Tokyo
Lotte City Hotel Kinshicho Hotel
Lotte City Hotel Kinshicho Tokyo
Lotte City Hotel Kinshicho Hotel Tokyo

Lotte City Hotel Kinshicho Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 516 out of 895 reviews
Rating 8 - Good. 284 out of 895 reviews
Rating 6 - Okay. 74 out of 895 reviews
Rating 4 - Poor. 10 out of 895 reviews
Rating 2 - Terrible. 11 out of 895 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Suely

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly kind and helpful, which made our stay even more special. The rooms are very clean, and the location couldn’t be better; just one block from the train station. I will definitely come back!
View From our room
Stayed 2 nights in Jan 2026

10/10 Excellent

YEJUN

Liked: Cleanliness, staff & service, amenities
I really loved their facility, the location and stores in the same building. Also had been offered for a room upgrade just for $23 for 4 nights, had a great experience with Tokyo Skytree view
Stayed 3 nights in Jan 2026

10/10 Excellent

Suely

Stayed 5 nights in Jan 2026

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Location close to the airport bus which is a plus especially when you had multiple large luggage that you don’t have to go up and down to catch the train finding an elevator and riding on a crowded train. Easy access to the JR station. The room is small and is difficult to open up two luggage at the same time if you do not have the open top luggage type. The hotel entrance is hard to find and the lobby is on the 4th floor which has no clear sign as you walk into the building.
Stayed 4 nights in Jan 2026

10/10 Excellent

tim

Stayed 4 nights in Nov 2025

10/10 Excellent

Anders Schelde

Liked: Cleanliness, staff & service, amenities
The room had an excellent view and I liked the coin system for the lounge.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, close to train station. Restaurants, 7 /11 convenience store , mall , everything. Love it , will stay here again next time
Stayed 2 nights in Nov 2025

10/10 Excellent

tim

Stayed 5 nights in Sep 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is relatively small, toilet sink is leaking, generally ok but it is expected to be better though
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service
Room is small and so tight even hard to open the suitcase. The bathroom is old and sank tub is leaking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

8/10 Good

Clement, Dublin

Liked: Cleanliness, property conditions & facilities
Stayed here last time in the two beds’ room with SkyTree view (like the main one shown on promotional pictures). This time tried the standard room for a single person and what a night and day difference. This one way smaller and truly has no upgraded amenities like the Dyson hair dryer. For this price I guess this is what I should expect. Still nice and room still a bit bigger than other hotels at this similar price range. Love the location. Love the free water bottle every day. Herbal tea bag tastes awful! Should provide the ones from the lounge, at least one black tea and one decaffeinated like the herbal tea. Not enough racks for hanging clothes. Could install one more and longer one on the wood panel above the Corby 4400 trouser presser. Could also replace the Corby machine with a small dresser for guests to put more stuff. Housekeeper usually leaves lights on and that is a waste of electricity. Oh love how the shower is designed. Once you set the temperature, it’s just pushing down for the shower head with hose or pull up the lever for the one overhead. No more need to adjust temps every single time! Love it!
Love this shower system. Once temp is set, no more need!
Stayed 10 nights in Jun 2025

2/10 Terrible

Cristina

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very cramp and had zero bathtoom privacy, the photos are deciving, high floor request was not honor and told veru rudely I cannot have it, forced to pay for upgrade, I paid and I was not given the room that I was shown but another one that had a lot of dust and a terrible poop smell in the shower, I had to go but cleaning supplies myself and clean it ad they do not offer housekeeping service just drop you towels in a bag, the smell got better but the dust was bad I only went there two sleep for two days and I was coughing the entire time, the second day I left and went to another hotel, they seema to be struggling, they will only give you 1 key and give you hard time if you request more. I choose that hotwl because in the past my stays in America and S.Korea have been great but after this experience I will never book Lotte again. I am still waiting for the refund for the last night and also for the upgrade as I did not use it, I dont even think is the staff fault but seems like they do not have enough people or supplies, that hotel is terrible outdated and old, it shows on the linen and furniture. Management needs to look on renovating soon.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, really enjoyed my stay. It’s in a great area
Stayed 5 nights in Jun 2025

8/10 Good

Mari

Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, very convenient, breakfast is good, lounge is good
Stayed 5 nights in May 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & view!

My husband and I loved our stay at this hotel. The view was amazing and the size was great as well. The room we booked was: [Non-Smoking] Premium Floor Deluxe Corner Twin. The toilet was separate from the shower and had it's own door which we usually prefer. Note that although cleaning is every 2 days, they provide fresh towels and robes daily. They are left in a bag outside your door on the days they don't enter to clean. The location cannot be beat, it was so close to Kinshicho station which is just across the street and the metro station is in the basement of the hotel building which provided easy access to Skytree mall and other areas. The building has places to eat and there is a 7-Eleven downstairs. There is also a Book-Off which my husband thoroughly enjoyed. One negative is that the Wi-Fi only worked in your room and not the lobby or common areas. Not sure if we missed something there but it was very annoying. I saw that they had another network for the hotel itself, but the password we received did not work for it, only for the network which was for our room number. We will definitely be back! We used to be fans of the Tobu hotel that is just up the street but this hotel was better by far.
Stayed 13 nights in Feb 2025

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Stayed 4 nights in Apr 2025

10/10 Excellent

Clement, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our room and this hotel! The size and layout are great! 2 giant clean windows with views of Skytree and the park are perfect. Love how there are doors to the bathroom and then doors for toilet and shower rooms. That helps when one family member wakes up early while others are still sleeping. Love the toilet light and bathroom floor sensor light too for that same reason. Most quiet AC/heating system ever! Access to premium lounge and free ice-cream are great for premium floor guests! Love the high end hair dryer, tea pot provided. Love the separate seating area and the high chairs looking out to Skytree. Would be perfect if you install night light in the “living room” area or a blackout curtain behind the bed so I can pull it out and turn on the light in the living room area while others are sleeping and the light won’t bother them. Love having the laundry facilities for our long stay. Location is great too. Love complimentary water bottles. Love the big Lotte biscuit looking cushion too that we will buy. 10/10 rating!
Stayed 10 nights in Mar 2025

10/10 Excellent

Hon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good convenient spot, plenty dining shopping options
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig, Alhambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and beautiful hotel. Kim welcomed us and checked us in with the utmost professionalism. There was another gentleman that would be stocking the premium lounge and managing the outdoor patio area. He was so friendly and welcoming. He really made us feel welcome. The cleaning staff would say hi to us everytime they saw us. The room is very clean and comfortable. I would highly recommend this hotel to anyone. Conveniently close to the train station and restaurants.
Stayed 13 nights in Feb 2025

10/10 Excellent

Yenling

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our room is on the 28th floors. Got a nice view. And got few free drinks tickets at the hotel lounge. Definitely will be back to stay this hotel next time visiting Tokyo.
Stayed 3 nights in Jan 2025

8/10 Good

Yenling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been stayed once in October. I’m happy to wear a new room wear this time. That compared last time I had very old pajamas.
Stayed 1 night in Jan 2025