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Tokyo East Side Hotel Kaie

4.0 star property

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Lobby
Courtyard
Lounge
[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
2-8-11, Shiomi, Koto-ku, Tokyo, Tokyo Prefecture, 135-0052
  • Place, Edagawa 3-chome Park
    ‪12 min walk‬
  • Place, Tokyo Tatsumi International Swimming Center
    ‪18 min walk‬
  • Place, Urban Dock LaLaport Toyosu
    ‪9 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for [Non-Smoking] Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Twin Room

9.4 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Japanese Western Room/ 4 Single Beds

[Non-Smoking] Japanese Western Room/ 4 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Japanese Western Room/ 4 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for [Non-Smoking] Hollywood Twin Room

[Non-Smoking] Hollywood Twin Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Hollywood Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non-Smoking] Family Room

[Non-Smoking] Family Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for [Non-Smoking] Japanese Western Room, 2 Single Beds

[Non-Smoking] Japanese Western Room, 2 Single Beds | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Japanese Western Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

  • Sleeps 2

View all photos for Hollywood Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

Hollywood Twin Room

  • Sleeps 2

View all photos for Family Room With Bunk Bed

Lobby

Family Room With Bunk Bed

  • Sleeps 4

View all photos for [Non-Smoking] Suite Room

[Non-Smoking] Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Suite Room

  • 123 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Junior Suite Room

[Non-Smoking] Junior Suite Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Junior Suite Room

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Non-Smoking] Triple Room

[Non-Smoking] Triple Room | In-room safe, laptop workspace, soundproofing, free WiFi

[Non-Smoking] Triple Room

9.4 out of 10
Exceptional
(23 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Junior Suite Room-Non-Smoking

In-room safe, laptop workspace, soundproofing, free WiFi

Junior Suite Room-Non-Smoking

  • Sleeps 4

View all photos for Suite Room-Non-Smoking

In-room safe, laptop workspace, soundproofing, free WiFi

Suite Room-Non-Smoking

  • Sleeps 4

View all photos for Twin Room

In-room safe, laptop workspace, soundproofing, free WiFi

Twin Room

  • Sleeps 3

View all photos for Japanese-western 2BED Room

In-room safe, laptop workspace, soundproofing, free WiFi

Japanese-western 2BED Room

  • Sleeps 5

View all photos for Japanese-western 4BED Room

In-room safe, laptop workspace, soundproofing, free WiFi

Japanese-western 4BED Room

  • Sleeps 4

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About this property

Tokyo East Side Hotel Kaie

Hotel in Tokyo with 2 restaurants and coffee shop/cafe
This hotel features 2 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning.
Tokyo East Side Hotel Kaie offers 226 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. 42-inch flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyo East Side Hotel Kaie. During your stay, you'll be close to Tokyo Big Sight. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the location and the helpful staff
  • 6 minutes by car from Tokyo Big Sight and 6 minutes from Tokyo Bay
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and a garden are also featured at Tokyo East Side Hotel Kaie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Maindining　Ensemble – On-site restaurant.
Cafe & Bar All oar – On-site café. Guests can enjoy drinks at the bar. Open daily.
日本料理　あけくれ – On-site fine-dining restaurant. Reservations are required. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 1,300 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,640 for adults and JPY 1,210 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe & Bar All oar
  • Maindining　Ensemble
  • 日本料理　あけくれ

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2640 for adults and from JPY 1210 for children
  • Uncovered self-parking fee: JPY 1300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyo East Side Kaie Tokyo
Tokyo East Side Hotel KAIE Hotel
Tokyo East Side Hotel KAIE Tokyo
Tokyo East Side Hotel KAIE Hotel Tokyo

Tokyo East Side Hotel Kaie Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 431 out of 527 reviews
Rating 8 - Good. 76 out of 527 reviews
Rating 6 - Okay. 16 out of 527 reviews
Rating 4 - Poor. 1 out of 527 reviews
Rating 2 - Terrible. 3 out of 527 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel felt like a 4 to 5 hotel. The lobby and rooms looked pleasing and extremely clean. The room was a bit small, but my kids loved the bunk beds. The staff was courteous and accommodating. My only con, there is no lounge or work area to sit, only a small table in the library/laundry room. The pros: there's a small complimentary amenities area for everyday uses. A conveniently located Family Mart and cafe in the lobby. The metro is next door, and you do not hear it at night. The neighbourhood is quiet in the evenings. There are two "fast food" restaurants nearby, a MiniMart and a supermarket that sells ready meals as well. One metro ride to Disney and to Tokyo Station. I was satisfied with this hotel being conveniently located to everything I needed.
Stayed 4 nights in Nov 2025

10/10 Excellent

Surya

Stayed 2 nights in Nov 2025

10/10 Excellent

Shu Kwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location and clean rooms. Did not eat breakfast here. It's across from a super market.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2025

6/10 Okay

Candice

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great facility. Clean and spacious room. The amenities were good and easy access. In terms of staff, I find customer service is inconsistent. In general, staff are nice and polite but not accommodating. I needed an area for a call at 6:00am and one staff told me I can use the cafe as it is not open until 10/11am. The day of the call, another staff said I cannot use it and I would have to pay for a room that costs $200usd or use the baby change room behind the front desk. As this facility host many conferences and meetings, I would expect them to understand the needs of taking private business calls but not only they are not accommodating but actually not very helpful with offering practical solutions. I hope they can look into this type of requests for their customers in future.
Stayed 5 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy checkin
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever. Helped wven though i didnt speak Japanese
Stayed 7 nights in Oct 2025

10/10 Excellent

Kian Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffs is friendly and the check-in and check out process was very smooth.
Stayed 7 nights in Nov 2025

6/10 Okay

Lizzie

Liked: Cleanliness, staff & service, amenities
The hotel itself was fancy and the staff were great. We had a couple of disturbed evenings / nights from kids running around outside our room and above us. Also the train station was quite noisy until late. We thought it was a convenient location with being on a train line. However, it was quite a distance and multiple train changes to get anywhere of interest. I wouldn't stay here again, but this is possibly bad luck due to the other customers and us not researching the location effectively.
Stayed 3 nights in Nov 2025

10/10 Excellent

Henry

Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location in front of train station. The hotel so nice and clean, everything perfect.
Stayed 5 nights in Oct 2025

10/10 Excellent

Chareen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is so beautiful and the staff were incredibly helpful and kind. The All Oar Cafe/Bar had delicious food and drinks. This location was right across tje Shiomi Station entrance, making it super convenient to get to your next location and great when coming back after a long day exploring Japan
Stayed 7 nights in Oct 2025

10/10 Excellent

Cecille

Stayed 5 nights in Oct 2025

10/10 Excellent

Daisey

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the train super safe only one stop away from Disney
Stayed 12 nights in Sep 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was confusion with my reservation but they made everything right and we had an amazing experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yiyi, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our staff is so nice! The breakfast buffet is also very good.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
​The Tokyo East Side Hotel Kaie is one of the best places I've stayed in a while. The hotel is easy to get to from Haneda Airport. The staff was so wonderful and helpful; they would accommodate most any request we made. The hotel's amenities were amazing as well. They offer a great buffet breakfast every morning. There is a laundry service on the second floor. They also have a Family Mart in the hotel, whose staff is also very helpful. The hotel is literally just two stops away from Disneyland, it's two stops from Tokyo Station, and the train is just across the street. On top of the hotel being amazing, there are great food options nearby and even a grocery store across the street. I would really recommend this place if you enjoy a quiet location that isn't too crowded.
Stayed 12 nights in Sep 2025

10/10 Excellent

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful hotel! Very clean and the room was spacious. The hotel had a lot of amenities and provided us with everything we needed. Very close to Tokyo Disney and Disney Sea also. We would definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and area was nice and quaint.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was actually very helpful as they knew English and the hotel being right across from Shiomi was super helpful as well as we were basically between Disney and Tokyo station. The rooms were clean and the free amenities were useful. Would stay again
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the family room with bunk beds and it was lovely. Comic library in laundry rooms was neat too. Breakfast was delicious. A great stay.
Stayed 1 night in Sep 2025

8/10 Good

Rochell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, staffs, amenities, very convenient. Will stay again!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here!! Wish we stayed longer. Everything about this place was perfect
Stayed 2 nights in Aug 2025