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Smile Hotel Utsunomiya Nishiguchi Ekimae

3.0 star property

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Photo gallery for Smile Hotel Utsunomiya Nishiguchi Ekimae

Lobby
Interior entrance
Hallway
Daily buffet breakfast for a fee
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-4-9 Ekimae-Dori, Utsunomiya, Tochigi, 321-0964
  • Place, Shinohara House
    ‪6 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪15 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪15 min walk‬

Room options

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non-Smoking

Desk, free WiFi, bed sheets

Double Room, Non-Smoking

  • Sleeps 2

View all photos for Twin Room Non-Smoking

Desk, free WiFi, bed sheets

Twin Room Non-Smoking

  • Sleeps 2

View all photos for Single Room

Desk, free WiFi, bed sheets

Single Room

  • Sleeps 1

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About this property

Smile Hotel Utsunomiya Nishiguchi Ekimae

This smoke-free hotel features a restaurant, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are on-site. Housekeeping is available on request.
Smile Hotel Utsunomiya Nishiguchi Ekimae offers 120 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Smile Hotel Utsunomiya Nishiguchi Ekimae. During your stay, you're just a quick walk from Shinohara House. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • 7 minutes on foot from Shinohara House and a 2-minute drive from Utsunomiya Castle Ruins Park
There's a restaurant on site. WiFi is free in public spaces. Smile Hotel Utsunomiya Nishiguchi Ekimae also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Utsunomiya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
Smile Hotel Utsunomiya Nishiguchi Ekimae has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (JPY 1,000 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1400 for adults and from JPY 1400 for children
  • Nearby parking fee: JPY 1000 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel
Smile Hotel Utsunomiya Nishiguchi Ekimae Utsunomiya
Smile Hotel Utsunomiya Nishiguchi Ekimae Hotel Utsunomiya

Smile Hotel Utsunomiya Nishiguchi Ekimae Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 430 reviews
Rating 8 - Good. 158 out of 430 reviews
Rating 6 - Okay. 40 out of 430 reviews
Rating 4 - Poor. 16 out of 430 reviews
Rating 2 - Terrible. 12 out of 430 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Naoko

Travelled with family
Liked: Amenities
Clean, convenient
Stayed 4 nights in Jan 2026

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff at the front desk.
Stayed 6 nights in Dec 2025

6/10 Okay

Bernice

Travelled with family
Room condition is ok, would have preferred alternate day room cleaning service.
Stayed 3 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 4 nights in Sep 2025

10/10 Excellent

Amalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and facilities were nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
7 Eleven downstairs was a game changer!
Stayed 3 nights in Sep 2025

10/10 Excellent

james

Yes
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaho

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感がありました。
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan, Leduc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly efficient and understanding!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kantapan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Martin, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main hub of transportation. Very convenient access to different sightseeing spots.
Stayed 2 nights in Aug 2025

10/10 Excellent

Razel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows are little bit hard bat all are good
Stayed 2 nights in Aug 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with helpful and smiling staff
Stayed 1 night in May 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Central location, quiet, clean, the best staff team make you feel welcome. Everything was just great! 10/10
Stayed 2 nights in May 2025

8/10 Good

Chikako

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The refrig. In our hotel room was not working, almost spoiling food that we had stored in it. Other than that, good location, staff and amenities. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

koji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Deepanksha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location , very friendly staff

Great location and the friendliest of staff . The reception staff were faultless in every way.
Stayed 17 nights in Jan 2025

10/10 Excellent

Jim

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Close to station, fantastic breakfast

Very convenient location to Utsunomiya station. Checkin was seamless. The usual smallish business hotel room. Although it had a better layout than other places we've stayed, which made it easier with our luggage. Room vacuuming seems a bit slapdash as we found hair on the floor around the room. Breakfast buffet was excellent and the restaurant staff were fantastic. Like most business hotels the pillows were the flat buckwheat style, so not great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024