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SHG Hotel De La Ville

4.5 star property

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Photo gallery for SHG Hotel De La Ville

Daily continental breakfast (EUR 12 per person)
Minibar, in-room safe, desk, soundproofing
Banquet hall
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Viale Verona, 12, Vicenza, VI, 36100
  • Place, Cathedral of Vicenza
    ‪19 min walk‬
  • Place, Piazza dei Signori
    ‪7 min drive‬
  • Place, Basilica Palladiana
    ‪7 min drive‬

Room options

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

7.8 out of 10
Good
(14 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 6 Single Beds

View all photos for Classic Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Classic Double Room Single Use

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior
Antico Hotel Vicenza
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 282 reviews
The price is €109
includes taxes & fees
29 Jan - 30 Jan
Antico Hotel Vicenza

About this property

SHG Hotel De La Ville

Luxury hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
SHG Hotel De La Ville offers 118 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at SHG Hotel De La Ville. During your stay, you'll be within walking distance of Giardini Salvi. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Giardini Salvi and Municipal Theater of Vicenza
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury SHG Hotel De La Ville. Free self parking is available.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Cots (infant beds) are available for EUR 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Pet fee: EUR 18 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT024116A1DXG46OOZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De La Ville Vicenza
SHG Hotel Ville Vicenza
Vicenza Ville
Ville Vicenza
Boscolo De La Ville Hotel Vicenza
Boscolo De La Ville Vicenza
Hotel Ville Vicenza
SHG Ville Vicenza
SHG Ville
SHG Hotel De La Ville Hotel
SHG Hotel De La Ville Vicenza
SHG Hotel De La Ville Hotel Vicenza

SHG Hotel De La Ville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 196 out of 567 reviews
Rating 8 - Good. 223 out of 567 reviews
Rating 6 - Okay. 85 out of 567 reviews
Rating 4 - Poor. 45 out of 567 reviews
Rating 2 - Terrible. 18 out of 567 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the same every day. Bored
Stayed 1 night in Oct 2025

6/10 Okay

Elon

Business traveller
Liked: Cleanliness, staff & service, amenities
They advertise A/C however it was turned off for the remainder of the cold season even though it was in the high 80’s and the room had no ventilation. They seemed to be able to turn on the ventilation in one room that had a plumbing leak and when moved to other room it could not be turned on. This is like saying “ we stop selling umbrellas at the end of September” then you have storms with days of rain but no umbrellas!! We were miserable!
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service
Overall for the price the property was fine, it however is starting to show some wear and tear in areas.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de La Ville is a useful place to stay when visiting Vicenza with a car. The rooms are everything you would expect and the breakfast buffet was good, including a good selection of fruit. It took us 15 minutes to walk to the city gate of Vicenza.
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Staff was friendly and room was spacious. We checked out the exercise facilities but the carpet seemed musty
Stayed 1 night in Jul 2025

10/10 Excellent

Bertha

Liked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Helen

Travelled with family
Liked: Staff & service

Ok for a night

Breakfast was lovely, however the room was in need of some tlc! Bathroom door got stuck when opened, cracks in paintwork, noisy air-conditioning, sink was slow to empty. The twin beds were uncomfortable. The staff were all friendly and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15 minute walk to station. Good hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Audrey

Stayed 1 night in Jul 2025

8/10 Good

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice hotel at one time but the area immediately surrounding the hotel is very sketchy. The hotel staff warned us not to go one direction at all. Breakfast included and pretty good.
Stayed 2 nights in Jul 2025

6/10 Okay

Ashani

Disliked: Property conditions & facilities
Good
Stayed 4 nights in Jun 2025

4/10 Poor

Francois

To put it simply...it is impossible that this hotel is a 4.5 STAR...
Stayed 1 night in Jul 2025

10/10 Excellent

Sara H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Josip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was with two children and the room was big. Very nearby is good pizzeria,walking distance, and was very convenient with children to have dinner.
Stayed 1 night in Nov 2024

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with very good facilities, but in a rather run-down area of town. Going a few blocks away from the city centre, the side roads seem to be something of a red-light zone
Stayed 2 nights in Sep 2024

10/10 Excellent

Marilena

Stayed 2 nights in Sep 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Claudia

Stayed 1 night in Aug 2024

6/10 Okay

Tonya

Liked: Cleanliness, staff & service

Cheap clean hotel near station

A cheap option within walking distance of Verona train station. It’s an old but functional hotel and our room was clean. The area outside isn’t very nice for walking (a few homeless people hanging around) but the hotel has a car park so driving is an option. Also if you are coming from a big city you’ll be used to this - it’s just not the image I had in my head of Verona (opera & posh restaurants serving truffles and good wine was more my expectation)
Stayed 1 night in Apr 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHG review

Overall the experience was great. The neighborhood felt a bit unsafe but still okay.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mike

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!!!

Do not stay here!
Stayed 1 night in Mar 2024

2/10 Terrible

Victor Haddad

Stayed 1 night in Mar 2024

4/10 Poor

Sharon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rustic

The staff tried their very best to make our stay good. The poor hotel is in desperate need of a lot of maintenance. We had broken door handle, mold above the shower, leaking rain in the hallway. The neighbour hood is sketchy as well in evenings
Stayed 1 night in Mar 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

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