2/10 Terrible
Brian
23 Apr 2025
We never made it into the property because there was absolutely no communication with us. We tried many, many times to contact by phone, email, and even just showing up at the address. There was no one who would take our calls or reply back to us. You can imagine how stressful this can be, visiting a foreign country and you can not find a way to get into the apartment you already booked. We had to book another hotel at 10 pm at night because of this. And then when we requested a refund, they denied us. Expedia did nothing to help except to say it was up to Ego Apartments to give a refund. Stay away from this property! There are plenty of other options of hosts who will better communicate and make sure your trip is stress free. It's not this one!
Brian
Stayed 2 nights in Apr 2025