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The Aberdeen Altens Hotel

4.0 star property

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Photo gallery for The Aberdeen Altens Hotel

Indoor pool
Reception
Lobby sitting area
Premium Quadruple Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Daily full breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
Souterhead Road, Aberdeen, Scotland, AB12 3LF
  • Place, Duthie Park Winter Gardens
    ‪3 min drive‬
  • Place, Robert Gordon University
    ‪6 min drive‬
  • Place, Union Square Shopping Centre
    ‪6 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪21 min drive‬

Room options

Premium King Room

  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(43 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Double Beds

Premium Quadruple Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Premium Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Quadruple Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2

King Suite

  • Sleeps 2

Standard Double Room

  • Sleeps 2

View all photos for Standard Family Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Family Room

  • Sleeps 2

View all photos for Standard Two Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Two Double Room

  • Sleeps 2

View all photos for Premium Two Double Room

In-room safe, desk, iron/ironing board, free WiFi

Premium Two Double Room

  • Sleeps 2

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About this property

The Aberdeen Altens Hotel

Hotel in Aberdeen with health club and sauna
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
The Aberdeen Altens Hotel offers 216 accommodations with a safe and a hairdryer. 32-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Aberdeen Altens Hotel. During your stay, you'll be close to Union Square Shopping Centre. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Coast and Keg
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Duthie Park Winter Gardens and a few minutes from Aberdeen Harbour
The Aberdeen Altens Hotel offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 12 meeting rooms. A sauna, a vending machine, and laundry facilities are also featured at the business-friendly The Aberdeen Altens Hotel. Parking is available for a fee.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
Coast and Keg – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 3 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 12 to 15.95 for adults and GBP 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coast and Keg

Things to do

  • Children's pool
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 to 15.95 for adults and GBP 5 to 12 for children
  • Uncovered self-parking fee: GBP 3.00 per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Thistle Aberdeen Altens Hotel Aberdeen
Thistle Aberdeen Altens Scotland
Thistle Hotel Aberdeen
Aberdeen Altens Hotel
Altens Hotel
Aberdeen Altens
Altens
The Aberdeen Altens Hotel Scotland
Thistle Aberdeen Altens Hotel
Thistle Aberdeen Altens
The Aberdeen Altens
The Aberdeen Altens Hotel Hotel
The Aberdeen Altens Hotel Aberdeen
The Aberdeen Altens Hotel Hotel Aberdeen

The Aberdeen Altens Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Sheila, CORONA DEL MAR

Stayed 1 night in Oct 2025

6/10 Okay

Steven

Travelled with family
Disliked: Property conditions & facilities, room comfort
Staff on reception were excellent. Not enough breakfast staff for the amount of residents Swimming pool poor and most lockable lockers were broken. Room was so hot it was uncomfortable and could hardly sleep. Breakfast was terrible. Good awful and the queueing system didn’t work for the volume of people there
Stayed 1 night in Oct 2025

6/10 Okay

Callum

Stayed 1 night in Oct 2025

6/10 Okay

PAUL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in good. Room good. Facilities good. Staff, on the whole good. My sister in law had her purse stolen from a locked locker in the swimming pool changing room. No one available to view cctv for hour and a half. Then they were too busy. In the end 6 hours later they suggested calling the police. Unsatifactory. Very poor response, pathetic in fact. The perp long gone. No appreciation of the distress and feelings of helplessness. No plan of action in place. Blind leading the blind. Poor management. Shame, the place is nice and the non management staff excellent. Both my brother and sister in law were bereaved 3 years ago, have only been married 4 months, I took them away for a treat. This event turned it into a disaster. Memories that will sadly prevent a return.
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fire alarm at 5 in the am. Not happy about that. Rest is stay was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room and leisure facilities great. Food was very good, but the restaurant services could have been better
Stayed 1 night in Oct 2025

6/10 Okay

SAMANTHA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, staff were amazing bed so comfortable and room clean. I sadly have to say though that it was maybe one of the worst hotel breakfasts I’ve had, especially for a 4* hotel. Not worth the money sadly, hotel was worth it though! I’d use the hotel again but definitely not have a breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Bobby

Stayed 1 night in Sep 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel with friendly staff. Stayed in a premium room but for the money I can't see what you get extra? 3 coffee pods and a hot chocolate sachet is about all I can see, you forgot the milk and no sugar. Wth? Not worth the upgrade to be honest. Stick with s standard room and book the restaurant as it gets busy late on.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Zane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights, really nice and really liked the food in the restaurant
Stayed 2 nights in Sep 2025

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very poor breakfast

Very clean. Great furniture, decoration and facilities. Some room for improvement regarding staff kindness and definitely the worst breakfast I've ever had in a 4 star hotel.... no fried eggs, no scones, no hash browns.... low variety and quality in general.... just horrible.
Stayed 1 night in Sep 2025

8/10 Good

M J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

I stay in many hotels in the UK and Europe and frankly, many of them are not up to the standard you’d expect, so reading some of the not so positive reviews for this one I was already expecting very little but due to the proximity to my teams work location for the week I decided to risk it. While the external appearance suggested I was right to be apprehensive, resembling something between a dark and foreboding prison and an unloved office block, from the minute I entered the reception with it’s lovely smell, the happy to help smiling reception staff and the functional but very clean room in the first floor my concerns vanished and after a week in their care I can say I’d happily recommend Alterns and will stay again if I return to the area. I didn’t use the Health club but colleagues did and reported positively on it’s facilities and appearance, we only ate in the restaurant once and the food was exactly what you’d expect from such a hotel. Improvements? Better exit signage and surfacing for the ample sized car park, more accessible power socket by the bed (hidden behind table), some noise from happy residents on a couple of evenings (room was close to stairs) but really, nothing significant. Thank you Alterns, I’ll be back 😁
Stayed 5 nights in Sep 2025

10/10 Excellent

Corinna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business stay

Fantastic and very accommodating
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lorne

Liked: Cleanliness, property conditions & facilities, room comfort

Poor pool facilities

Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Stayed 1 night in Sep 2025

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