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Ramada by Wyndham Acapulco Hotel & Suites

3.5 star property

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Photo gallery for Ramada by Wyndham Acapulco Hotel & Suites

Outdoor pool
Outdoor pool
2-bed Suite Ocean View | In-room safe, desk, free WiFi, bed sheets
Senior Suite, Bay View | In-room safe, desk, free WiFi, bed sheets
2-bed Suite Ocean View | In-room safe, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. Costera Miguel Aleman 708, Fraccionamiento Hornos, Acapulco, GRO, 39355
  • Place, Tamarind Beach
    ‪1 min walk‬
  • Place, Parque Papagayo
    ‪14 min walk‬
  • Place, Zocalo
    ‪17 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard King Suite Ocean View

Standard King Suite Ocean View | In-room safe, desk, free WiFi, bed sheets

Standard King Suite Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2-bed Suite Ocean View

2-bed Suite Ocean View | In-room safe, desk, free WiFi, bed sheets

2-bed Suite Ocean View

8.2 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite Ocean View

In-room safe, desk, free WiFi, bed sheets

Junior Suite Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Master Suite Ocean View

Master Suite Ocean View | In-room safe, desk, free WiFi, bed sheets

Master Suite Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Senior Suite Ocean View

In-room safe, desk, free WiFi, bed sheets

Senior Suite Ocean View

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Two Queen Junior Suite

  • Sleeps 5
  • Free Wi-Fi

King Room

  • Sleeps 3
  • Free Wi-Fi

Two Queen Two Bedroom Deluxe Suite

  • Sleeps 5
  • Free Wi-Fi

Two Double Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Standard with Sea View

In-room safe, desk, free WiFi, bed sheets

Suite Standard with Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 48 sq m
  • Sleeps 2
  • Free Wi-Fi

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

Master Suite Ocean View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 80 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 111 sq m
  • Sleeps 5
  • Free Wi-Fi

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About this property

Ramada by Wyndham Acapulco Hotel & Suites

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and dry cleaning. Housekeeping is available once per stay.
Ramada by Wyndham Acapulco Hotel & Suites offers 75 accommodations with laptop-compatible safes and free toiletries. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with stovetops and microwaves. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Ramada by Wyndham Acapulco Hotel & Suites. During your stay, you're just a quick walk from Tamarind Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Mexican cuisine while dining at La Mayora
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 7 minutes by foot from Reina Park and a 1-minute drive from Acapulco Historical Museum of Fort San Diego
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Ramada by Wyndham Acapulco Hotel & Suites. Self parking is free.

This 3.5-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 12:30 PM.
La Mayora – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Bar "Canteena 19" – On-site bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 200 to 400 for adults and MXN 175 to 250 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar "Canteena 19"
  • La Mayora

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 3 May 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Lift

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 700 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 400 for adults and MXN 175 to 250 for children
  • Pet fee: MXN 700 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Residencial Playa Hornos
Residencial Playa Hornos Acapulco
Residencial Playa Hornos
Ramada by Wyndham Acapulco Hotel Suites
Hotel Residencial Playa Hornos Acapulco
Ramada by Wyndham Acapulco Hotel & Suites Hotel
Ramada by Wyndham Acapulco Hotel & Suites Acapulco
Ramada by Wyndham Acapulco Hotel & Suites Hotel Acapulco

Ramada by Wyndham Acapulco Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 332 out of 645 reviews
Rating 8 - Good. 171 out of 645 reviews
Rating 6 - Okay. 71 out of 645 reviews
Rating 4 - Poor. 34 out of 645 reviews
Rating 2 - Terrible. 37 out of 645 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ismael

???????
Stayed 3 nights in Dec 2025

10/10 Excellent

Rolando

Stayed 1 night in Jan 2026

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Decepcionante. Con excepción de la amabilidad del personal, no puedo creer que un hotel de cadena como este, aún esté como si el huracán hubiera sido hace 3 meses. Esa es precisamente su excusa, por todos lados tienen letreros ofreciendo disculpas, pero seamos honestos, más de 2 años y aún no se recuperan siendo una cadena? Además, e precio está por arriba de la media, es decir bastante costoso. La limpieza deja mucho que desear. La fachada luce destruida aún, incluso el letrero de Ramada está descolorido y casi se desprende. Honestamente no regresaría. Es una verdadera lástima.
Stayed 2 nights in Jan 2026

8/10 Good

Ismael

Very good view from the top floor and very clean room and fresh air
Stayed 3 nights in Dec 2025

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
For the price, I can’t complain at all. When we arrived to our room, we had to ask for pans, plates, etc., and comforters for the beds. Not a big deal, they were helpful in getting that stuff to us. The biggest letdown for me was they claimed they had a gym for exercising, but they do not have one anymore. Overall great for the price, but I wish the listing was a little more honest.
Stayed 3 nights in Dec 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, amenities, property conditions & facilities
Loud street Noise 24-7
Stayed 12 nights in Nov 2025

10/10 Excellent

Astrid

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly and helpful with everything. The view was great also.
Stayed 2 nights in Dec 2025

8/10 Good

daisy

Stayed 1 night in Dec 2025

10/10 Excellent

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and wonderful staff
Stayed 14 nights in Nov 2025

10/10 Excellent

Rigo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, responsive staff, good customer service, secure, amenities were sufficient, good view, close to night life
Puerto Marques
Stayed 3 nights in Nov 2025

8/10 Good

Beverley

Liked: Cleanliness, amenities, property conditions & facilities
The staff took time to show me how everything worked. They came to explain the restaurant menu ehen my English was insufficient.
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 2 nights in Oct 2025

2/10 Terrible

Erika, Phoenix

Stayed 1 night in Oct 2025

2/10 Terrible

Ana

Stayed 3 nights in Oct 2025

10/10 Excellent

LIZBETH RIOS

Stayed 2 nights in Oct 2025

6/10 Okay

Jose Arturo, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service
Centrally located, but not directly on the beach. The street in front is extremely noisy.
Stayed 1 night in Aug 2025

2/10 Terrible

Ghercy

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

CATALINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Domingo

Stayed 1 night in Jun 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristian Adrian, Melrose Park

Stayed 3 nights in Jun 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

6/10 Okay

Juan

Stayed 3 nights in Mar 2025

4/10 Poor

Stefanny

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very hard to sleep with all the noise coming from the street. The buses beep all day all the time is extremely annoying. I had a bad experience checking out of the hotel. I went downstairs to return the room’s key and had to wait for the security guard to go to the room and check that everything was ok. My baby was in arms sleeping and we were waiting for the man to come downstairs when a couple came to also check out. They did not make them wait or had their room be checked because the guard was busy checking our room. I was extremely mad bc like I said we had a baby sleeping in our arms. They only good thing I can say about the hotel is the food at restaurant is good and the cleaning staff is very good. If you want to relax and sleep this hotel is not for you
Stayed 5 nights in Mar 2025