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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property

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Private beach, white sand, beach towels, scuba diving
4 outdoor pools, pool umbrellas, pool loungers
Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, desk, iron/ironing board
3 bars/lounges, poolside bar, beach bar
Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Akumal Beach
    ‪8 min walk‬
  • Half Moon Bay
    ‪5 min drive‬
  • Yal-ku Lagoon
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Garden Premium Ocean Front

Junior Suite Garden Premium Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Premium Ocean Front

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Premium Ocen Front

Junior Suite Premium Ocen Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Premium Ocen Front

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Penthouse Premium Roof Top Terrace

Junior Suite Penthouse Premium Roof Top Terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Premium Roof Top Terrace

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Penthouse Ocean Front Rooftop terrace

  • 79 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Garden Ocean Front

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Double Suite Superior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Double Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Junior With Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

Family-friendly property on the beach, with 4 outdoor pools
Catch some rays on Akumal Bay Beach & Wellness Resort - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 accommodations with outdoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. 65-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Akumal Bay Beach & Wellness Resort - All Inclusive. During your stay, you're just a quick walk from Akumal Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a beach bar and a poolside bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with facials, body treatments or massages at I'na Yana K'iin Wellness
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the location and the beach
  • Just a 2-minute drive from Akumal Beach and 10 minutes from Xel-Há Park
Akumal Bay Beach & Wellness Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Akumal Bay Beach & Wellness Resort - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Akumal property.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in Mexican cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in French cuisine and only serves dinner.
On-site venue No. 3 – This restaurant specialises in Asian cuisine.
On-site venue No. 4 – This restaurant specialises in sushi and only serves lunch.
Rodizio Grill – This restaurant specialises in Brazilian cuisine and only serves dinner.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Wellness Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants and the following people who served us; Aroceli, Joel, Holi, Leandro,Raquel, Manuel, Toribio. At the front desk Ivania and Kevin. Bar area Mexican Barbie. The lifeguard on the Juan. In the yoga studio Hiram, Barbara and FRanco.
Stayed 10 nights in Feb 2025

10/10 Excellent

Gail

Stayed 7 nights in Feb 2025

8/10 Good

Jane M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly really nice property. Staff were super friendly and helpful. The negatives were the loungers and palapas were always reserved for the day. Many time you didn’t see them used for more than half the day, just towels sitting on them. Sounds like that’s the way most resorts are but it’s still annoying.
Stayed 7 nights in Feb 2025

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hot water issues on the top floor. Had to run the cold water for 15 minutes before switching over to the hot water every time before taking a shower.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roz

Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and sandy beach with shallow water. Very peaceful. Most if not all rooms have ocean frontage. Very obliging, cheerful staff. Food good to very good. Reservation policy at sit down restaurants a bit confusing but access worked, at least for numbers there when we were.
Stayed 4 nights in Feb 2025

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay at highly recommend checking this place out 🙂
Stayed 6 nights in Feb 2025

10/10 Excellent

Clint

Stayed 6 nights in Feb 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
preciosa propieda
Stayed 4 nights in Jul 2024

4/10 Poor

Lisa Marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The se4vice at this hotel does not come close to the star rating indicated. Every day we were shorted something. For example. Every day we would come back after the room refresh. Every day they left one less of something (a coffee pod, less water left than the day before, 1 wash cloth) The elevator in building4 was broke the last three daysof our stay.. food and service was terrible in buffet. The room service food was terrible (snack bar food over cooked and not what was ordered). The place doesn't really have much to offer but the view the entire vibe is boring.. Very disappointed and could not recommend it.
Stayed 12 nights in Feb 2025

2/10 Terrible

Danielle Jean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Gregory

Liked: Cleanliness, property conditions & facilities
The food was mediocre at best. The buffet food was usually cold and overcooked. The specialty restaurants were too small and always packed with a long waiting time.
Stayed 7 nights in Feb 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful place, service was really slow and nonexistent at times. Food was “ok”, but nothing to rave about
Stayed 10 nights in Feb 2025

8/10 Good

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except food options.
Stayed 8 nights in Feb 2025

6/10 Okay

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on beautiful beach. Had a fantastic meal at the gourmet restaurant. And a good one at Mexican one. Buffet and beach bar food was well below standard for us. Received upgraded room to penthouse which we did not ask for in building 4 - as far away from everything as you could possibly be. The umbrella on rooftop deck was very broken and despite 2 requests from us to replace it, never happened. So we did not sit up there. Far too hot during the day.
Stayed 3 nights in Feb 2025

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort and the most amazing friendly staff. For an all inclusive you were made to feel like a special guest nothing was a problem. Selection of restaurants was very good as was the main dining buffet, bars everywhere and no pressure to tip. Room was splendid cleaned every day, great bedding. Beach fabulous and good off beach snorkeling. Can’t rate it high enough!
Stayed 7 nights in Feb 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will miss the amazing view and snorkeling, and friendly staff!!
Stayed 10 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic - can't wait to go back!

I will be recommending Akumal Bay Beach & Wellness resort to anyone and everyone traveling to the Riviera Maya from now on. From the beautifully maintained rooms and grounds, cleanliness and attention to guests' comfort, and incredible staff, to the amazing snorkeling right from the beach (that looks like it's out of a postcard!), every moment of this trip was incredibly relaxing and beautiful. Tons of food options, live music each night, a dive shop on site, and the overall laid back vibes made the experience unforgettable. Truly can't wait to go back.
Stayed 4 nights in Feb 2025

10/10 Excellent

janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful spa and the staff is friendly and helpful. Location is beautiful.
Stayed 6 nights in Jan 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it was all amenities and rooms along the beach. Even garden view was ocean view Some walking involved but even myself with limited mobility was fine as many areas for resting and relaxing everywhere Down side: Found main buffet was understaffed Bathroom just off main bar and buffet area very narrow units . Toilets low and no assists for handicap But lobby bathroom and snack bar/beach bathroom had great handicap units A lovely experience altogether though The evening dancing/music felt like you were at a family wedding Desk staff very accommodating Appreciate the welcome cold cloth and drink too !
Stayed 7 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal Bay Beach and Wellness Resort is wonderful. It is not as large or flashy as many resorts but is very comfortable and has everything you might need. It has a family like atmosphere. The beach is beautiful and great for walking and swimming and snorkeling. Staff are very accommodating and helpful and friendly. We enjoyed our roof top hot tub with a great view of the beach daily in the afternoon. The restaurants and food were good with some unique and delicious selections. We enjoyed the Piano Man and the follow-up bands in the lounge close to the lobby and restaurants. It was such fun to see children and moms and dads dancing to the music. A lovely trip. This was our second visit and we will return.
Stayed 8 nights in Jan 2025