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Apartamentos Carlos V

3.0 star property

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Family Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, toaster
View from room
Beach nearby
Basic Studio | 1 bedroom, in-room safe, desk, laptop workspace
Full-sized fridge, microwave, stovetop, toaster

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
C/ Pollentia 2, Alcúdia, Mallorca, 7400
  • Alcúdia Port
    ‪19 min walk‬
  • Alcúdia Beach
    ‪19 min walk‬
  • Hidropark
    ‪5 min drive‬
  • Palma de Mallorca (PMI)
    ‪46 min drive‬

Room options

View all photos for Basic Studio

1 bedroom, in-room safe, desk, laptop workspace

Basic Studio

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

36-inch LCD TV with cable channels, TV

Standard Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living room | 36-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

  • 50 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds and 2 Single Sofa Beds

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  • Free WiFi
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The price is €277
for 1 room
includes taxes & fees
28 Jul - 29 Jul
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About this property

Apartamentos Carlos V

Hotel in Alcúdia, near Alcúdia Beach
This smoke-free hotel features express check-out and free Wi-Fi in public areas. Weekly housekeeping is available.
Apartamentos Carlos V offers 16 air-conditioned accommodations with a safe and blackout curtains. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 36-inch LCD televisions come with cable channels. Housekeeping is provided on a weekly basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Apartamentos Carlos V, you're just a quick walk from Xara Gate. Features include free WiFi in public areas.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage and a virtual front desk
  • Just a 3-minute drive from Alcúdia Port and 10 minutes from Pollensa Port
  • Dogs welcome for a fee
As a guest of Apartamentos Carlos V, you'll find express check-out and a lift. Public spaces have free WiFi.

This 3-star Alcúdia hotel is smoke free.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Separate in-room dining area

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways (80 centimetre high)
  • Lift (85 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (200 centimetre wide)

More

  • 1 building
  • 4 floors
  • Built in 1987
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Alcudia Petit Hotel, Carrer d'En Serra, 23, 07400 Alcúdia]
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Please note: guests must contact the property prior to arrival to arrange check-in. Guests may choose self check-in at the property location, or in-person check-in at Alcudia Petit Hotel located 656 feet (200 metres) away from the property at Carrer d'En Serra, 23, 07400 Alcúdia.

Access methods

Lockbox, private entrance

Pets

  • Pets: EUR 100 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 7.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 100 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Alcudia Petit Hotel, Carrer d'En Serra, 23, 07400 Alcúdia
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number A/1584
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartamentos Carlos V
Apartamentos Carlos V Alcudia
Apartamentos Carlos V Aparthotel
Apartamentos Carlos V Aparthotel Alcudia
Apartamentos Carlos V Alcudia, Majorca
Apartamentos Carlos v Hotel Port d`Alcudia
Apartamentos Carlos V Alcudia
Apartamentos Carlos V Hotel
Apartamentos Carlos V Alcúdia
Apartamentos Carlos V Hotel Alcúdia

Apartamentos Carlos V Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 80 reviews
Rating 8 - Good. 36 out of 80 reviews
Rating 6 - Okay. 17 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

ellen

Travelled with partner
Disliked: Property conditions & facilities
Bad smell emanating from bathroom. Smell so bad it caused headache. Mold or sewage smell. I suspect the drop ceiling in bathroom has allowed water vapor to collect in the space above. Poor design to utilize a drop ceiling in such a space. That entire ceiling tile area should be removed and cleaned then sealed to prevent water vapor entry.
Stayed 2 nights in Nov 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Great location and fine for a short stay
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great and comfortable place! Very friendly staff
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and staff very helpful Strange smell in entrance hall
Stayed 5 nights in Aug 2019

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment.

The apartment was huge, clean and staff were very friendly and helpful. We were a little disappointed that so many restaurants were closed for the winter months but Alcúdia is a quaint historical town. Parking can be an issue but there is free parking on the street if you can find a spot and a large parking lot around the corner from the old city wall.
Stayed 7 nights in Jan 2019

6/10 Okay

Ben

Liked: Room comfort

Value for money

Apartment is fine, spacious, comfortable and has everything you need. The shower was weak. Breakfast wasn't very good but local cafes are cheap if you want something else. Overall I'd stay again if I was looking for a place on a budget.

10/10 Excellent

Gavin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Lovely location.

We arrived late on a Sunday after a delayed flight (so missed standard checkin), so we didn't meet the staff on arrival, but they couldn't have been more helpful. Did everything over the phone and we were inside our apartment with 10 mins (FAB!).

10/10 Excellent

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right at the heart of Alcudia just outside the walls of the old town, and near lots of nice cafes and restaurants. Very very clean.Though it was a bit basic but the apartments are huge, front room and bedroom were both air conditioned/heated, cooking facilities available, also breakfast and the breakfast provided. WiFi was available in the bar downstairs, or you could pay €5 in the room. There is parking on the streets nearby.

10/10 Excellent

elizabeth, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great value for money in a wonderful location. Rooms are huge and breakfast was spot on.

8/10 Good

Robert, Ostrava, Czech Republic

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Very nice holiday

We spent very nice twelve days at the hotel. Only one small detail was wrong - we just got only one small piece of soap for two people for entire stay. Overall, the level of accommodation is very good in relation to price. And the neighborhood is absolutely fantastic. We can only recommend.

6/10 Okay

The Welhams

Disliked: Staff & service

Couple getaway

We have stayed here before and found the office staff were helpful,but this was not so on this occasion.The rooms have been updated so that the kitchen is very tiny with very poor fittings,no kettle etc.However the hotel is well situated in town of Alcudia and there is a roof that you can go up to and the views of surrounding area are great.Overall it is good value but the kitchen area definately needs to be better equipped.The hotel is very near to the bus station so it is easy to get around and the buses are frequent .

8/10 Good

bob, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Spacious apartment

Quiet area, close to shops and bars, 20 min walk to beach. Great roof terrace but no pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Liz, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really spacious

We managed to get a great deal on this hotel so were a bit worried it might not live up to the photos, but it was just like in the pictures, nice big balcony with a lovely view of the mountains, big lounge room, comfy beds and sofa and good sized kitchen. the breakfast was also great value for money, i really enjoyed the stay and hope to come back again and for longer, would stay here for sure again (if i get a good prcie again!)

8/10 Good

Vincent, Dublin

Liked: Cleanliness, property conditions & facilities

Bargain!

Great location if you like to be near the old town. Great value for money. Only negative is that there is nothing like plates cups or a microwave in the apt.

10/10 Excellent

Eve, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & service

We spent a great week at this hotel at a very reasonable price. Our flat was big and clean. Breakfast was excellent. All the staff were very friendly and helpful. Highly recommended!

6/10 Okay

Shexy Lady

Liked: Staff & service
Disliked: Cleanliness

Good value for money

I found the apartments extremely convenient-great location. They are extremely spacious. There was also a supermarket nearby so it was very easy to get anything we needed. There were great places nearby too, to get something to eat. I was disappointed that the whole time we were there the towels were never changed. We were there four nights. Also, the air conditioning didn't work very well, it just seemed to blow the hot in the room out again. Very hard to cool the room down, was easier to open the windows,but this wasn't possible at night. They did their annual maintenance on lifts there too-in June-winter would probably be a more suitable time for this rather than the busy season. Carrying cases up four flights of stairs wasn't easy!

8/10 Good

Jelle Jan Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartementos Carlos V is located close to the old innercity of Alcudia which is nice. There are enough shops and restaurants around within walking distance. Parking is a bit more challenging, but there is a big parking a few hundred meters from the apartment. The apartment itself is spacious with a big living room and a bed room. There's basic furniture and there are basic utensils in the kitchen. The automated checkin procedure was a bit of a challenge (a lot of unhandy typing on a screen) but eventually we managed to get this done. We booked this quite last minute so we were positively surprised about the location and the size of the apartment.
Stayed 6 nights in Dec 2024

2/10 Terrible

Setefilla

No me puede alojar en el hotel por una emergencia y no se devuelve el dinero, es una estafa
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Lejlighed i slidt stand

God beliggenhed. Fik skiftet håndklæder, fjernet affald og fik rengjort badeværelse 2 gange på 8 dage - super. Køkken meget slidt med skæve låger, forkant af bord itu, vandhane ikke fastgjort, så begge hænder måtte bruges for at åbne for vand (se foto). Ingen kaffemaskine eller vandkoger.
Ødelagt forkant
Låge hænger
Stayed 8 nights in Feb 2023

10/10 Excellent

ISABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Apartamento está muy bien 👍
Stayed 1 night in Jan 2023

10/10 Excellent

Stéphanie

Stayed 1 night in Jul 2022

10/10 Excellent

Florin-Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage perfekt, nicht weit zum Zentrum, Port d'Alcudia fußläufig gut zu erreichen, ebenso wie Einkaufsmöglichkeiten. Super freundlicher Empfang und Zimmer war sauberkeitstechnisch perfekt. Ausstattung ausreichend, eher schlicht. Kostenlose Parkplätze ausreichend vorhanden
Stayed 1 night in Jan 2020