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BG Hotel Pamplona

4.0 star property

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Photo gallery for BG Hotel Pamplona

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property grounds
2 bars/lounges, cocktail bar
1 bedroom, minibar, desk, blackout curtains
Breakfast and dinner served, international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Spa

Explore the area

View in a map
C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪2 min walk‬
  • Palma Aquarium
    ‪11 min walk‬
  • Platja de Can Pastilla
    ‪3 min drive‬
  • Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Junior Suite (Spa Access, 3 Adults)

1 bedroom, minibar, desk, blackout curtains

Junior Suite (Spa Access, 3 Adults)

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, desk, blackout curtains

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 2 Single Beds, Pool View

1 bedroom, minibar, desk, blackout curtains

Double Room, 2 Single Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (2 adults and 1 child)

1 bedroom, minibar, desk, blackout curtains

Studio (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (Spa Access, 2 Adults + 1 Chlid)

1 bedroom, minibar, desk, blackout curtains

Junior Suite (Spa Access, 2 Adults + 1 Chlid)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

1 bedroom, minibar, desk, blackout curtains

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed OR 1 Large Single Bed

View all photos for Standard Triple Room (2 adults +1 child)

1 bedroom, minibar, desk, blackout curtains

Standard Triple Room (2 adults +1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, minibar, desk, blackout curtains

Standard Double or Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Partial Sea View (Lateral)

Double Room, Partial Sea View (Lateral) | 1 bedroom, minibar, desk, blackout curtains

Double Room, Partial Sea View (Lateral)

  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Spa Access)

1 bedroom, minibar, desk, blackout curtains

Junior Suite (Spa Access)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (SPA Access, 2 adults)

1 bedroom, minibar, desk, blackout curtains

Studio (SPA Access, 2 adults)

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

BG Hotel Pamplona

Hotel with a full-service spa, a short walk to Playa de Palma
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges and a fitness centre are on-site.
BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at BG Hotel Pamplona. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with facials, massages or hydrotherapy at Pamplona Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Playa de Palma and 10 minutes by car from Plaza Espana
BG Hotel Pamplona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a fitness centre are also featured at the business-friendly BG Hotel Pamplona.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
On-site venue – This cocktail bar specialises in international cuisine and serves breakfast and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pamplona
Hotel Pamplona Palma de Mallorca
Pamplona Palma de Mallorca
Hotel Pamplona Playa de Palma
Pamplona Playa de Palma
Hotel Pamplona Playa De Palma, Majorca

BG Hotel Pamplona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 827 reviews
Rating 8 - Good. 355 out of 827 reviews
Rating 6 - Okay. 67 out of 827 reviews
Rating 4 - Poor. 17 out of 827 reviews
Rating 2 - Terrible. 11 out of 827 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Terje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, excellent food and very friendly staff. Only negative we found was that the training facilities was very poor (training room should be upgraded), apart from that it was top notch!
Stayed 4 nights in Jun 2025

10/10 Excellent

Allan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent during our stay at this hotel. The staff were friendly and very efficient at taking care of our needs. The room was spacious and well appointed. It was less than a 5 minute walk to the beach and a very good selection of shops and restaurants. It should also be noted that the buffet breakfast exceeded expectations.
Stayed 1 night in Jun 2025

8/10 Good

Samantha

Stayed 4 nights in May 2025

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay, hotel ticked all our boxes, staff friendly and always available, hotel clean and tidy, good location, decent breakfast buffet lots of choice. Pool no issue with getting beds, drink and food available to order to your lounger. As I said right at the start really enjoyed our stay, will definitely return.
Stayed 5 nights in May 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien

If you así in spanish will be better for the next time
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really great stay here. The hotel and area seems very popular with German guests but I did not find myself unwelcome anywhere. Room was very clean and quiet, area was far enough away from any noise yet very close to the beach
Stayed 2 nights in Apr 2025

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services, excellent location and lovely place to stay!
Stayed 1 night in Apr 2025

4/10 Poor

Arben

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous, it’s our 5th time there definitely will be returning soon. Nice spacious room, always clean, comfortable beds, excellent choice of food, fabulous friendly staff. Thank you so much
Stayed 7 nights in Apr 2025

10/10 Excellent

Neil, Maidenhead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property in great location with helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with super rooms, clean and fresh smelling areas. Staff were helpful and friendly. The food was nice, good choice and tasty. It could have been a touch warmer but there was a microwave so you can heat it up. The evening entertainment was nice and the use of the spa, indoor pool and how close it was to the beach. The only downside was that the lovely big pool was freezing cold!
Stayed 4 nights in Apr 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were not upfront about keeping receipts to get the deposits back for the safe and beach towels.
Stayed 3 nights in Apr 2025

10/10 Excellent

Neil, Maidenhead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very cloae to beach, bars and restaurants. Easy to get to and from.airport.
Stayed 2 nights in Apr 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities

6 days stay in August 2024

The AC was a bit noisy so it was hard to sleep when having it on max power (which is a must when it is +40 degrese outside). The gym equipment was in a really bad condition and must be changed to more modern. An AC must be installed in the gym as well. The rest of the hotel was very good, especially the food.
Stayed 5 nights in Aug 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely but the spa is a rip off. Don’t recommend getting a facial
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel split in two buildings indoor pool not great. Hotel next door had a party at night so was noisy Def not luxurious hotel but would say value for money. Receptionists were nice
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamer Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly. Love it.
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terible man when we checked in. The breakfast was ok, not more than that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024