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Hotel The Exchange

3.0 star property

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Photo gallery for Hotel The Exchange

Terrace/patio
Interior
Reception
Superior Twin Room | Hypo-allergenic bedding, down duvets, in-room safe
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Damrak 50, Amsterdam, 1012 LL
  • Place, Dam Square
    ‪5 min walk‬
  • Place, The 9 Streets
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Hypo-allergenic bedding, down duvets, in-room safe

Economy Double Room, 1 Double Bed

  • City view
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, down duvets, in-room safe

Comfort Double Room

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room

8.0 out of 10
Very good
(16 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(15 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, down duvets, in-room safe

Family Room

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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ibis Amsterdam Centre
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The price is €193
includes taxes & fees
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About this property

Hotel The Exchange

A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Dam Square and 9 minutes on foot from The 9 Streets
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift.

This 3-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Hotel The Exchange Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Anna

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entrance on Damrak is a little obscure, and walking down the narrow hallway behind a coffee shop left us unsure of what to expect—but once inside, the experience was a pleasant surprise. We met three different staff members during our stay and all were genuinely friendly, welcoming, and helpful. The room was small, with the bed running wall to wall, so there was no space to walk around it—one of us had to climb over the bed to reach the other side. However, the bed was extremely comfortable, very clean, and well supplied with fresh linen and pillows. A big plus was that the window could be opened, which helped with the stuffy hotel rooms we encountered elsewhere in Europe during winter. The bathroom was compact and basic but exceptionally clean, fully functional, and the shower was excellent. Shampoo/body wash was provided, and we were amused to find the hairdryer stored in the safe. The location is outstanding—around a five-minute walk from Centraal Station and within easy walking distance of everything we needed for our two-day stay. With a late flight, we were offered a free midday checkout or 1:30 pm for 20% of the nightly rate (about AUD$33), which was well worth it. Secure luggage storage was also available for as long as needed. The hotel spans two buildings, making access a bit of a maze, with small lifts typical of older European buildings. Overall, excellent value for such a central location in a major European city.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susanna

Stayed 1 night in Dec 2025

8/10 Good

Florin

Stayed 1 night in Nov 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Shawna

Liked: Cleanliness, staff & service
Good for one night stay. Great location. If not needing to be in the centre would stay at further awsy and get better value.
Stayed 1 night in Nov 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Nice staff. Poor rooms. Poor decorations. Super small rooms. Bed made upside down.
Stayed 1 night in Nov 2025

6/10 Okay

Hada

Travelled with family
Liked: Cleanliness
The room was ridiculously small. The head and foot of the bed touched their respective walls. With two people sleeping in a king size bed, one of had to crawl over the other to go to the bathroom. Otherwise, it was fine. The room was clean, the bed was comfortable and the bathroom was nice. The location is fabulous. Oh, and we looked in another room that was not small like ours. Did we get unlucky, or did they not tell us that the room was so small?
Stayed 2 nights in Nov 2025

10/10 Excellent

nicolo

Clean rooms, great location, absolutely lovely staff
Stayed 3 nights in Oct 2025

2/10 Terrible

Mytch

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would have had a far more sanitary practice, better service, and overall better experience while in jail. Before diving into my full review, upon entering my room there was multiple small (.5-2cm) blood stains on the bed sheets and comforter. This alone was enough to persuade me not to stay the night, but this was far from my only concern. The hotel is well placed in Amsterdam and the staff are generally helpful, but there are a number of other issues that detract from the stay. The room is lower end of acceptable but shows HEAVY signs of wear: extremely outdated (passed off as ‘stylistic’ but in reality is just entirely worn down and near useless), fixtures that squeak so loud it could be heard multiple stories down, or don’t function at all. Noise/sound proofing is a joke. The bed is fine, though it feels like a spring loaded jack in the box. There was quite a lot of lint and unidentifiable materials spread throughout. The entire bed inspection was done prior to touching anything, as is typically done upon entering a new room. There was multiple small (0.5-2cm) blood stains on the bed sheets and comforter. This booking is the type of booking that makes you read every tiny detail of every booking you make anywhere going forward. If you are in Amsterdam for a short stay, plan to spend most of your time outside the room. I want to pretend this place was serviceable enough, but all the small issues stacking with extreme issues makes this impossible
Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 1 night in Oct 2025

10/10 Excellent

Sadaf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Mayalen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Pasamos 4 noches ahí y todo estuvo excelente, buenísima ubicación! Caminamos por todos lados!
Stayed 4 nights in Oct 2025

6/10 Okay

Akshay

Business traveller
Good location but rooms are a bit quirky. Stayed in 305 and the table very close to the bed which makes walking around the room little challenging. Everytime I walked, my legs hit the big quirky iron table and it was painful.
Stayed 2 nights in Oct 2025

8/10 Good

Dean, Markham

Travelled with partner
Liked: Staff & service
The rooms are very dated and rather small.. Staff is excellent and helpful. Location is excellent Would recommend this hotel for a short stay
Stayed 2 nights in Oct 2025

6/10 Okay

Christophe, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, limited day light Small desk, small bathroom, One light bulb did not work, floor sticky
Stayed 2 nights in Oct 2025

8/10 Good

Andrew, Llantwit Fardre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basic accomdation but staff are super friendly and location is central
Stayed 2 nights in Oct 2025

8/10 Good

christian

Travelled with family
Liked: Cleanliness, staff & service
Location very convenient - rooms somewhat small in particular those where the bed was the entire width of the room
Stayed 3 nights in Sep 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
Stayed 3 nights in Sep 2025

8/10 Good

Karmina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location — very convenient and walkable, with easy access to public transportation. The staff were friendly and helpful throughout my stay, which made the experience pleasant overall. However, the room itself didn’t quite match the photos online. It’s advertised as a tribute to fashion, but in reality, it looked more like someone just threw a few decorative straps together. The essentials were there, but the bathroom was much smaller than expected, and I actually had to duck to shower. If you’re prioritizing location and service, it’s a solid choice. Just don’t expect the room to look quite like the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Hang Ping Rossana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 6 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, and surrounded by shops and restaurants. Rooms are small, but clean.
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in downtown. Not a 5 star hotel, but very trendy. Great location. Wonderful staff. Close to everything. We will definitely stay there the next time we are back in Amsterdam.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025