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Hotel The Exchange

3.0 star property

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Photo gallery for Hotel The Exchange

Terrace/patio
Superior Twin Room | Hypo-allergenic bedding, down duvets, in-room safe
Reception
Interior
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Damrak 50, Amsterdam, 1012 LL
  • Place, Warmoesstraat
    ‪1 min walk‬
  • Place, Dam Square
    ‪5 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Hypo-allergenic bedding, down duvets, in-room safe

Economy Double Room, 1 Double Bed

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, down duvets, in-room safe

Comfort Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, down duvets, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(15 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, down duvets, in-room safe

Family Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel The Exchange

Hotel with a 24-hour front desk, 5-minute walk to Dam Square
A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Dam Square and 9 minutes on foot from The 9 Streets
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift.

This 3-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Hotel The Exchange Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

christian

Travelled with family
Liked: Cleanliness, staff & service
Location very convenient - rooms somewhat small in particular those where the bed was the entire width of the room
Stayed 3 nights in Sep 2025

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel is clean and perfectly located but the hotel itself is tiny and the rooms very small. The hotel also does not have a bar or restaurant
Stayed 3 nights in Sep 2025

8/10 Good

Karmina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a great location — very convenient and walkable, with easy access to public transportation. The staff were friendly and helpful throughout my stay, which made the experience pleasant overall. However, the room itself didn’t quite match the photos online. It’s advertised as a tribute to fashion, but in reality, it looked more like someone just threw a few decorative straps together. The essentials were there, but the bathroom was much smaller than expected, and I actually had to duck to shower. If you’re prioritizing location and service, it’s a solid choice. Just don’t expect the room to look quite like the pictures.
Stayed 3 nights in Oct 2025

8/10 Good

Hang Ping Rossana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 6 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, and surrounded by shops and restaurants. Rooms are small, but clean.
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great boutique hotel in downtown. Not a 5 star hotel, but very trendy. Great location. Wonderful staff. Close to everything. We will definitely stay there the next time we are back in Amsterdam.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Tanika

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great- friendly and helpful. Room was clean and larger than expected. Sheets were a bit musty though. Value for money was great and it was a 5 minute walk from Amsterdam Central Station.
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Location is perfect so close to Dam square and central station. Walking distance to everything you need. The staff were FANTASTIC. They were so friendly and kind gave us good recommendations all round lovely people. Check in and check out smooth you can keep your luggage there during the day. The room was spacious clean had everything we needed. 10/10 stay absolutely loved it. Thank you to hotel the exchange!
Stayed 2 nights in Sep 2025

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Air conditioning comfortable bed easy walking to train station
Stayed 1 night in Sep 2025

10/10 Excellent

Meriem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the location, everything was wonderful. If I’m going back to Amsterdam, I’m definitely staying there again ❤️ thanks to Riyad at the reception
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher James

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location, clean and tidy, quirky rooms, nothing really to complain about
Stayed 3 nights in Aug 2025

8/10 Good

Gregory, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees we met at the hotel were so nice. Next door Backwerk bakery owner was creepy and rude.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, artistic room, friendly staff, middle of everything. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Deneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Cute, convenient, kind of loud

Very cool design and great location, but the 9am church bells were very loud as was the club music we could always hear faintly.
Stayed 3 nights in Jul 2025

8/10 Good

chris, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, amazing location. Highly recommend
Stayed 8 nights in Jul 2025

10/10 Excellent

Beverley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it peculiar if you had to rent extra sheets for the cot that was requested !
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit too simple
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room was very small- hardly enough room for our luggage. The bathroom felt like a bathroom in an RV- the toilet was almost in the shower.
Stayed 1 night in Jul 2025