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Hotel The Exchange

3.0 star property

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Photo gallery for Hotel The Exchange

Front of property
Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Interior
Hallway
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Damrak 50, Amsterdam, 1012 LL
  • Place, Dam Square
    ‪5 min walk‬
  • Place, Anne Frank House
    ‪12 min walk‬
  • Place, Leidseplein
    ‪8 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Economy Double Room, 1 Double Bed

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Comfort Double Room

7.2 out of 10
Good
(9 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room

8.0 out of 10
Very good
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(15 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Family Room

  • Sleeps 4
  • 4 Single Beds

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About this property

Hotel The Exchange

Hotel with a 24-hour front desk, 5-minute walk to Dam Square
A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Dam Square and 9 minutes on foot from The 9 Streets
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift.

This 3-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Reviews

Hotel The Exchange Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1012 reviews
Rating 8 - Good. 355 out of 1012 reviews
Rating 6 - Okay. 134 out of 1012 reviews
Rating 4 - Poor. 72 out of 1012 reviews
Rating 2 - Terrible. 42 out of 1012 reviews

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, artistic room, friendly staff, middle of everything. Highly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Deneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Cute, convenient, kind of loud

Very cool design and great location, but the 9am church bells were very loud as was the club music we could always hear faintly.
Stayed 3 nights in Jul 2025

8/10 Good

chris, Ipswich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean, amazing location. Highly recommend
Stayed 8 nights in Jul 2025

10/10 Excellent

Beverley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it peculiar if you had to rent extra sheets for the cot that was requested !
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jul 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit too simple
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The room was very small- hardly enough room for our luggage. The bathroom felt like a bathroom in an RV- the toilet was almost in the shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

Only spent one night there but was a lovely time spent in this unique room would definitely stay there again
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Liked: Staff & service

Great AC horrible WiFi

The hotel was in a great location close to the train. It also had excellent air conditioning. The bathroom drain did not work and it flooded the bathroom each time you showered. Also the WiFi did not work the entire time we were there. They said floor 5 was too far from reception. But neither of the WiFi networks worked. The decor was…interesting… but I guess each room is different.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gareth

Stayed 3 nights in Jun 2025

10/10 Excellent

Susan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A find in Amsterdam!

This was a real find: the hotel was reasonably priced, in a convenient and safe location, and with incredibly friendly and helpful staff. There is an elevator, but as it’s a bit of a rabbit warren upstairs, you might need to switch to another one. When the person at the desk saw that I had a heavy suitcase, she moved me to a room that did t require changing elevators or climbing stairs. When I got to my room, i couldn’t open the window, and they sent someone up within a few min it es to fix it. There’s free coffee and tea in a lounge on the ground floor, and it’s an easy walk from the station (which I could see from my window) Great breakfast place a couple of doors down. The staff pride themselves on the individual decor for each room. My room was pretty bare bones, but functional with nice pillows. It would be better with more light ,and a box of tissues, but that’s a very minor issue.
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is well located, the front isn’t imposing, but that’s ok. Reception was friendly enough and didn’t take too long. Rooms (as they tend to be in Amsterdam) very small but did the job. Good shower. Room was clean.
Stayed 1 night in Jun 2025

6/10 Okay

Trestiana

The positive aspects of Hotel The Exchange Amsterdam was its location, and a fairly sized room. The rest was just strange. The entrance looked as an old bathroom hallway, very narrow and covered with tiles. The door was just a regular old door, nothing indicating a hotel. The reception was a very small booth, with one person helping. The elevators and hallways were so narrow two persons had to squeeze to be able to pass. I case of an emergency I don’t think people could have been evacuated. My room was clean, but strangely decorated with drapes in shades of brown, covering all walls. It looked depressing. I couldn’t say I can recommend this hotel.
My room.
The entrance hallway.
The steps from lobby to first floor.n
Stayed 4 nights in Jun 2025

10/10 Excellent

Els

Terrific staff, helpful and friendly, great location good coffee very clean very comfortable bed, air quality. GreatTelevision. We got ourselves turned around and lost in Amsterdam, called the hotel snd they patiently and kindly got us back on track. Lovely area, great walks, trams to all museums, concerts, walk to several great restaurants for all styles and prices
Stayed 2 nights in Jun 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whilst a very basic hotel, it was right in the centre of Amsterdam and had all our needs. Staff available 24/7 were very friendly and helpful, giving us lots of tips for places to visit. Room was very clean and we had a view over Damrak. Free tea and coffee always available by reception, and a nice cafe next door for breakfast. People were constantly arriving, so obviously a popular choice. if you are looking for a central location at a reasonable price, this is it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul, North Shields

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms been lucky to stay in a different one every time .Easy check in, nice area pretty central to me been to a few concerts at Paradiso and Melkweg easy walking distance.Nice clean and quiet Definitely recommend.
Stayed 7 nights in Feb 2025

6/10 Okay

Leslie

Travelled with partner
Disliked: Amenities
The location was fantastic. Walking distance to the hustle and bustle of everything. The room itself was shabby, the walls needed cleaning or a coat of paint.. The bed is only accessible on one side only. However the best itself was very comfy.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, staff was friendly and near the train station. The room was uniquely decorated, which added to our which we appreciated
Stayed 1 night in May 2025

4/10 Poor

Wendy, Wilen b. Wollerau

Liked: Cleanliness, property conditions & facilities
The hotel was very well located and the room was very clean and nice designed. However, the mattress sloped on both sides, which did not give me a good night’s sleep.
Stayed 2 nights in May 2025

10/10 Excellent

troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent in accommodating all requests.
Stayed 3 nights in May 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at Hotel The Exchange, perfect location and very friendly staff. Always welcomed with a smile upon entry and exit of the building. Helpful advice too. We had an issue where housekeeping had accidentally taken a sentimental item with our bedding, however, this was very very swiftly rectified in the morning by management. They had to search through all the linen but managed to find it! We are very grateful to the team and to the hotel for making our stay comfortable and convenient. Until the next time <3
Stayed 4 nights in May 2025