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BANKS Antwerp

4.0 star property

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Photo gallery for BANKS Antwerp

Lobby
Lounge
Lobby
Executive | View from room
Executive | Egyptian cotton sheets, premium bedding, down duvets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Steenhouwersvest 55, Antwerp, 2000
  • Place, Plantin-Moretus Museum
    ‪1 min walk‬
  • Place, Green Square
    ‪3 min walk‬
  • Place, Antwerp Market Square
    ‪4 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪36 min drive‬

Room options

View all photos for Tiny Single

Tiny Single | Egyptian cotton sheets, premium bedding, down duvets

Tiny Single

8.0 out of 10
Very good
(1 review)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Cosy Double

Cosy Double | Egyptian cotton sheets, premium bedding, down duvets

Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard

Egyptian cotton sheets, premium bedding, down duvets

Standard

7.6 out of 10
Good
(11 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Egyptian cotton sheets, premium bedding, down duvets

Superior

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive

Executive | Egyptian cotton sheets, premium bedding, down duvets

Executive

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Deluxe

Cosy Deluxe | Egyptian cotton sheets, premium bedding, down duvets

Cosy Deluxe

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

BANKS Antwerp

Hotel in Antwerp with 24-hour front desk and coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
BANKS Antwerp offers 68 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at BANKS Antwerp. During your stay, you're just a quick walk from Antwerp Flea Market. Features include free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes bicycles to rent
  • Steps from Antwerp Flea Market and Plantin-Moretus Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A library, a terrace, and multilingual staff are also featured at BANKS Antwerp.

This 4-star Antwerp hotel is smoke free.

The hotel hosts a free manager's reception daily.
Daytime Cafe/ Lazy Lounge – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Daytime Cafe/ Lazy Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6 PM on Sundays must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.39 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 16.50 per person
  • Nearby parking fee: EUR 20 per day (328 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Banks Antwerp
Banks Hotel
Banks Hotel Antwerp
Banks
BANKS Antwerp Hotel
BANKS Antwerp Antwerp
BANKS Antwerp Hotel Antwerp

BANKS Antwerp Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 560 reviews
Rating 8 - Good. 245 out of 560 reviews
Rating 6 - Okay. 70 out of 560 reviews
Rating 4 - Poor. 20 out of 560 reviews
Rating 2 - Terrible. 16 out of 560 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with a Rooftop View!

Excellent and very centrally located hotel in Antwerp. We originally booked the executive suite at the top level with amazing windows and patio, however it gets very very hot and almost too hot to sleep in at night. After a couple days, we've finally caved and moved downstairs to a way more comfortable room, with a nice little private sauna and equally as beautiful view.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon, Swindon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel, enjoyed the sauna as part of room deal and snacks and drinks 16:30 to 20:00. Also only city tax to pay, no need to have to pay the 50euros charged by other hotels as holding fee.
Stayed 1 night in Oct 2025

6/10 Okay

Craig

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Class property in a great location. Wonderful evening wine and snack happy hour. However, the shower was full of mold in practically every corner! Disgusting! Disappointing for a hotel of this caliber. The staff, except for the nice man running the happy hour, could all use a refresher course in "hospitality"
Stayed 2 nights in Oct 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the size up from the tiny room and the size was fine, just me staying. Lovely area, plenty around but no noise from the street. Good times for checking in and out, great facilities in the room but could do with some additional surfaces. Great large shower and bed. Nice toiletries. Good range of tv channels. Would have liked a safe that could fit a laptop and the scent that’s pumped through the corridors is pretty strong. Would likely book this again.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly & helpful, Happy Hour is great and something we looked forward to daily, the breakfast had lots of variety, and the hotel’s location made sightseeing very easy… it was our favorite hotel of the Belgium trip! 😃
Stayed 2 nights in Sep 2025

6/10 Okay

Mariya

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This hotel would be simply amazing if it were clean! Our room clearly has not been properly cleaned in a white. The bath/shower had stains in it, there was dust on the night stands and when cleaning came the next day they did not wash/replace our coffee cups. It is a shame because otherwise this property would have received a 5-star rating from me.
Stayed 2 nights in Sep 2025

8/10 Good

Lindsey, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The price was great and it’s very walkable for shop
Stayed 2 nights in Sep 2025

4/10 Poor

Tiina

Travelled with partner
Slept with two twin beds and they were not supportive at all. Woke up with back pain by second day and very impossible to sit on. The tub was stained and there is no laundry available although listed on the property. There was a laundromat down the street though. Not a lot of room for toiletries if travelling with more than one person and breakfast was okay but the least favorite of all of our stays during this trip. The location is wonderful for shopping.
Stayed 3 nights in Aug 2025

6/10 Okay

Keiron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but check in process terrible.

Great hotel however the check in process was one of the worst experiences I have ever had whilst travelling. We arrived at 2pm to pick our bags up and wait in the lobby for check in at 3. We was then told room was not ready but to take a seat and they would be over to let us know when the room was ready. Little to our knowledge this was the case for most rooms and a queue that stretched into the street had formed. I rejoined the queue at 4pm however people who had also been waited jumped the queue. Staff had zero idea how to handle a busy situation. Checkout at 12pm I will assume will be the issue as it leaves house keeping only 3 hours to clean all rooms. Thankfully at 16:15 we finally got our key and we could go to our room which left little time to get ready as we had plans.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A1 staff

Amazing staff & grounds. Centrally located, spotlessly clean. I would mention, though, that the street facing suites can be noisy during all hours of the night, but, I would definately stay here again. Did I mention gow great the staff is?
Stayed 3 nights in Jul 2025

10/10 Excellent

Franye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Room was quite small but had everything we needed. Appertuvo offered snacks, drinks and opportunities to meet other guests. Was quite nice.
Stayed 2 nights in Jul 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and so helpful. Loved the afternoon drinks and snacks. Room was small but laid out very well. Enjoyed the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible service from Johan

Great location, beautiful interior and comfortable rooms but the real highlight was the incredible service from Johan. Amazing welcomer, restaurant and bar recommender, fashionista all done with warmth and a smile. This guy is the life of soul of this very unique hotel. Any thing that we needed for our stay he arranged, including giving us the one room with a private sauna that the hotel has. This is the only place that I will stay when I return to Antwerp.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent very accommodating a nice stay.
Stayed 2 nights in May 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and in a very convenient location. However the bathroom was behind a glass partition that offered only limited privacy.
Stayed 5 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We loved this hotel. The staff was very attentive and the room was well done. Comfortable bed and high end linens. The Free happy hour every day was a bonus!!
Stayed 3 nights in May 2025

10/10 Excellent

PAULA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Fearghal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Gorazd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, conveniently located hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanne

Stayed 2 nights in Feb 2025