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City Hotel Haarhuis - World Hotels Crafted Collections

5.0 star property

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Photo gallery for City Hotel Haarhuis - World Hotels Crafted Collections

Breakfast, lunch, dinner served; local cuisine
2 bars/lounges, wine bar
2 bars/lounges, wine bar
Hallway
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Stationsplein 1, Arnhem, 6811 KG
  • Place, Park Sonsbeek
    ‪4 min walk‬
  • Place, Arnhem City Theater
    ‪9 min walk‬
  • Place, National Liberation Museum 1944–45
    ‪9 min walk‬
  • Airport, Weeze (NRN)
    ‪57 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Heritage Double Room)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Heritage Double Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Jetted Tub (Velvet Wellness King Room)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking, Jetted Tub (Velvet Wellness King Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Fabulous Superior King Room)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking (Fabulous Superior King Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Double Bed, Non Smoking (Signature Suite)

Minibar, in-room safe, desk, blackout curtains

Design Suite, 1 Double Bed, Non Smoking (Signature Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Loft, 1 Double Bed, Non Smoking (The Royal Loft)

Standard Loft, 1 Double Bed, Non Smoking (The Royal Loft) | Minibar, in-room safe, desk, blackout curtains

Standard Loft, 1 Double Bed, Non Smoking (The Royal Loft)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking (Comfy Double Room)

Comfort Room, 1 Double Bed, Non Smoking (Comfy Double Room) | Minibar, in-room safe, desk, blackout curtains

Comfort Room, 1 Double Bed, Non Smoking (Comfy Double Room)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sauna (Heritage Sauna Room)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking, Sauna (Heritage Sauna Room)

  • Sleeps 2
  • 1 Double Bed

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About this property

City Hotel Haarhuis - World Hotels Crafted Collections

Luxury hotel with full-service spa and bars/lounges
Along with a full-service spa, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness centre, a coffee shop/cafe and valet parking. Change of towels is available on request
City Hotel Haarhuis - World Hotels Crafted Collections offers 127 accommodations with minibars and espresso makers. This Arnhem hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials and body treatments.
During your stay at City Hotel Haarhuis - World Hotels Crafted Collections, you're just a quick walk from Filmhuis. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local cuisine while dining at Locals
  • Buffet breakfast served weekdays for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with facials, body treatments or Thai massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Filmhuis and Korenmarkt
  • Pets welcome for a fee
City Hotel Haarhuis - World Hotels Crafted Collections offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 11 meeting rooms. Spa services, a terrace, and a vending machine are also featured at the luxury City Hotel Haarhuis - World Hotels Crafted Collections. Parking is available for a fee.

This 5-star Arnhem hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Locals – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Rooftop bar BLOU – This bar specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
HOEK Koffie&Patisserie – On-site coffee shop. Open daily.
The Storage – On-site wine bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)
  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per night)
  • Limited on-site valet and self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • HOEK Koffie&Patisserie
  • Locals
  • Rooftop bar BLOU
  • The Storage

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Cots (infant beds) are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.59 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per night
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Best Western Haarhuis
Best Western Hotel Haarhuis
Best Western Plus Haarhuis
Best Western Plus Haarhuis Arnhem
Best Western Plus Hotel Haarhuis
Best Western Plus Hotel Haarhuis Arnhem
Arnhem Best Western
Best Western Arnhem
Hotel Haarhuis Hotel
Hotel Haarhuis Arnhem
Hotel Haarhuis Hotel Arnhem
Best Western Plus Hotel Haarhuis

City Hotel Haarhuis - World Hotels Crafted Collections Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 299 out of 819 reviews
Rating 8 - Good. 372 out of 819 reviews
Rating 6 - Okay. 107 out of 819 reviews
Rating 4 - Poor. 31 out of 819 reviews
Rating 2 - Terrible. 10 out of 819 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, great location, and lots of amenities!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lidor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good checkin. Private and very clean Not many plugs for laptop work. Basic bathrooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could not expect better. VG
Stayed 2 nights in Sep 2025

6/10 Okay

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small with no good place for luggage and little room to sit.
Stayed 2 nights in Sep 2025

6/10 Okay

Michelle, Fernwood

Business traveller
Liked: Staff & service, amenities
Beautiful hotel only one downfall the strong perfume smell in the entrance and halls by the room, all I could smelll when I tried to deep was that over powering perfume smell.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wassim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience. Close to train station, walkable to dining, incredible property amenities and decor. Only downside is lack of privacy with bathroom glass door design if sharing room with another person.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quaint hotel super close to central station. The bathroom in the room ... well, not very private. Otherwise, it was great. :)
Stayed 1 night in Jun 2025

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

John, New Palestine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable stay at this hotel. There are several comfortable seating areas with a restaurant, cafe and roof top bar on site. The location is ideal for walking to the nearby stores, restaurants and bars. We found out from friends after we left that a spa and sauna were also included. We missed out!
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel in a superb location. Just book it.

Gorgeous hotel. Walking distance from the train station - less than 2 minutes. Spa on the rooftop was a lovely addition and we enjoyed the hour we spent up there. We also visited the rooftop bar after dinner in the town. Great views over the city. The room was spacious with a bath and a walk in shower. Great place to stay. We would return.
Stayed 2 nights in May 2025

8/10 Good

Theresah

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed here quite a few yearns now for Xmas and it's always been a bit hit and miss. It's not a bad hotel, but it somehow never seems to live up to the 5 stars. Service can be spotty, and the rooms have some very guest unfriendly features. For example, there's a table in every room that can be used to control a lot of the in-room functions, but the hotel also sends notifications to it daily at around 7am. So, unless you want to be woken up at 7am, make sure to drop the tablet into a drawer the night before. I will be booking again, but I really hope they can fix some of these smaller things in the future.
Stayed 5 nights in Dec 2024

8/10 Good

Zoe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Clean hotel, good foox and service.
Stayed 1 night in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled here back in 2023 and my stay at Haarhuis was quite lovely, albeit smaller rooms than I'm used to, but such is the European/Netherlands way (they all have smaller rooms.) I recently traveled back here (2024) for Qlimax (a music event) and since I had a great experience the last time, I figured I would book at Haarhuis again. Now, let me say that Haarhuis is a bit pricier, but that's to be expected as this carries itself as a luxury hotel and does a great job at such. The rooms are fantastic and well designed in an upscale luxury manner, the breakfast/restaurant is quaint and nice, the staff are beyond excellent, and the decor is just wonderful. What surprised me most is that I was BLOWN away with my recent room, which I did not think was possible. This time I arrived to get a room on the first floor (123) and was pleasantly surprised to see I not only had a roof deck with 2 pool lounge chairs, but I had a traditional SAUNA that could fit 2-4 people. It was a lovely surprise and worked excellent. Everytime I come here, they constantly out perform themselves. I can't say enough good things about Haarhuis, especially as it's a short walk across the street to Arnhem Centraal, so getting anywhere from the hotel is extremely easy. If you love sushi, Silk directly across the street is amazing as well, but just make sure you book reservation early on. Tot Ziens Haarhuis! See you next year!
Stayed 2 nights in Nov 2024

8/10 Good

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location beside the train station abd close to restaurants and bars.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Tiny room,

Nice hotel, clean with friendly staff. Right opposite the central station. Double room was tiny. Litrally a foot spare all the way around the bed. Other side had 1 metre spare with tea and coffee. Fridge was very noisy and was 1 metre from my pillow Very small room for €720 3nights
Stayed 3 nights in Sep 2024

10/10 Excellent

Niall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Gered

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent in all respects. Great rooms. Perfect location.
Stayed 3 nights in Jul 2024