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Gran Melia Arusha

5.0 star property
VIP Access

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Photo gallery for Gran Melia Arusha

Outdoor pool
Creator video - submitted by Ndege Adventures
Exterior
Minibar, desk, soundproofing, iron/ironing board
Minibar, desk, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Simeon Road, Kijenge, Arusha, Arusha, 23110
  • Place, Arusha Golf Course
    ‪10 min walk‬
  • Place, Arusha Clock Tower
    ‪2 min drive‬
  • Place, Arusha International Conference Centre
    ‪3 min drive‬
  • Airport, Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, City View

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, City View

9.4 out of 10
Exceptional
(11 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room (Mount Meru View)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Mount Meru View)

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room (Red Level Mount Meru View)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Red Level Mount Meru View)

  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite (Red Level)

  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Grand Suite (Red Level)

  • 135 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Red Level)

Coffee/tea maker, electric kettle

Presidential Suite (Red Level)

  • 164 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite (Red Level (3AD))

Minibar, desk, soundproofing, iron/ironing board

Grand Suite (Red Level (3AD))

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Red Level (3AD))

Coffee/tea maker, electric kettle

Presidential Suite (Red Level (3AD))

  • 164 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Red Level (2+1))

Minibar, desk, soundproofing, iron/ironing board

Junior Suite (Red Level (2+1))

  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Red Level (2AD+2CH))

Minibar, desk, soundproofing, iron/ironing board

Grand Suite (Red Level (2AD+2CH))

  • 135 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite (Red Level (2AD+2CH))

Coffee/tea maker, electric kettle

Presidential Suite (Red Level (2AD+2CH))

  • 164 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City View ((2AD+1CH))

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, City View ((2AD+1CH))

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Mount Meru View (2AD+1CH))

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Mount Meru View (2AD+1CH))

  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (Red Level Mount Meru View (2AD+1CH))

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room (Red Level Mount Meru View (2AD+1CH))

  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, City View (Interconnecting)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Room, City View (Interconnecting)

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room (Interconnecting - Mount Meru View)

View from room

Deluxe Room (Interconnecting - Mount Meru View)

10.0 out of 10
Exceptional
(2 reviews)
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 2 Bedrooms (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite, 2 Bedrooms (Red Level)

  • 127 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Grand Suite, 2 Bedrooms (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Grand Suite, 2 Bedrooms (Red Level)

10.0 out of 10
Exceptional
(1 review)
  • 167 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms (Red Level)

Minibar, desk, soundproofing, iron/ironing board

Presidential Suite, 2 Bedrooms (Red Level)

  • 283 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite (Red Level)

Family Suite (Red Level) | Minibar, desk, soundproofing, iron/ironing board

Family Suite (Red Level)

  • Mountain view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Gran Melia Arusha

3 restaurants, an outdoor pool and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli and a coffee shop/cafe are on-site.
Gran Melia Arusha offers 167 air-conditioned accommodations with minibars and coffee/tea makers. A pillow menu is available. 65-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us that they can't get enough of the helpful staff at Gran Melia Arusha. During your stay, you'll be within walking distance of Arusha Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy barbecue with garden views at The Grill, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Arusha International Conference Centre and 5 minutes from Sheikh Amri Abeid Memorial Stadium
Gran Melia Arusha offers its guests an outdoor pool and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Gran Melia Arusha. Free self parking is available.

The Grill – Overlooking the garden, this restaurant specialises in barbecue and only serves dinner.
Roof Top – This restaurant specialises in Peruvian cuisine. Open daily.
The Garden Cafe by Sanaa – On-site restaurant. Open daily.
Saba Saba – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Pool Bar – This rooftop bar is located by the pool and specialises in local cuisine. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Roof Top
  • Saba Saba
  • The Garden Cafe by Sanaa
  • The Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from noon - 6:00 PM.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Gran Melia Arusha Hotel
Hotel Gran Melia Arusha Arusha
Arusha Gran Melia Arusha Hotel
Hotel Gran Melia Arusha
Gran Melia Arusha Arusha
Gran Melia Hotel
Gran Melia
Gran Melia Arusha Hotel
Gran Melia Arusha Arusha
Gran Melia Arusha Hotel Arusha

Gran Melia Arusha Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 162 reviews
Rating 8 - Good. 13 out of 162 reviews
Rating 6 - Okay. 6 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a great environment and excellent staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was amazing stay!
Stayed 2 nights in Jan 2026

8/10 Good

Roger

Stayed 3 nights in Jan 2026

10/10 Excellent

Niels

Stayed 2 nights in Jan 2026

10/10 Excellent

Ariadna

Liked: Cleanliness, staff & service, amenities
Our stay at Gran Meliá Arusha was simply outstanding and far exceeded everything we could have imagined. From the very first moment, the hotel impressed us with its elegance, tranquility, and breathtaking natural setting. We were lucky to stay in a room with stunning views of Mount Meru, waking up every morning to an absolutely magical landscape. The infinity pool is spectacular, perfectly integrated into the surroundings and ideal for relaxing after a day of adventures. The gardens are lush, impeccably maintained, and simply beautiful, creating a peaceful oasis that makes you forget the outside world. But what truly made our experience extraordinary was the exceptional level of personalized service, especially from Daniel Ramos, Guest Experience Manager. His dedication went far beyond what anyone could expect. When I lost a personal object that seemed almost impossible to recover, Daniel did not stop until he found it. His effort, persistence, and genuine care turned a stressful situation into a story with a perfect ending. This level of attention and humanity is rare to find and made us feel truly valued as guests. Gran Meliá Arusha is not just a luxury hotel with stunning facilities—it is a place where people truly make the difference. We will forever be grateful for this unforgettable experience and we cannot recommend this hotel highly enough. We will definitely return.
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Stayed 3 nights in Oct 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac worked good
Stayed 2 nights in Sep 2025

10/10 Excellent

Hermann Claudius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful Hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Didier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were at the red level. We had the possibilty to have the breakfast on the rooftop. With a incredible view on the Mt. Meru.
Stayed 1 night in Oct 2025

10/10 Excellent

Abesi

Stayed 1 night in Oct 2025

10/10 Excellent

Nina, London

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel a lot but rarely review my stays. This one deserves a review as it is one of the finest 5 star hotels I have ever stayed in. The beautiful facility was only topped by the incredible service of the staff. Just as good as it gets!
Stayed 3 nights in Sep 2025

6/10 Okay

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning hotel but let down by poor communication. I booked a room on red level for the benefit it offered. On arrival, I went to check in, was told it won’t be long at all. Then waited an hour and a half while checking multiple times how long it would be. Was then told that they were giving me an upgrade to another room and that’s why it took so long. Turns out it was actually due to them having the red lounge closed for renovation but did not communicate this to me in advance. I spent over $850 for one night for my husbands birthday and was let down. The whole check in process was awful. The pool and outdoor areas are absolutely gorgeous, so nice to walk through. Unfortunately they were removing tiles outdoors so a lot of banging and crashing was ruining the serenity. Room was good however the air conditioning in the bedroom did not stay cold. Bathroom vanity is unsealed so looks very dirty due to water stains. Buffet breakfast and dinner was amazing. Food was delicious. So many options available.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a dream-come-true and is top class. Thanks to the fantastic job done by the hotel manager, the service provided is really perfect. The hotel looks like new and is in perfect condition. The view on the gardens and the Mount Meru is fantastic. This view is stunning from the great bar located on the roof top. Delicious food. Very customer-oriented. I will definitely return to this hotel next time I have to travel to the. Arusha region. Simply perfect.
Stayed 3 nights in Sep 2025

6/10 Okay

Grace

Already wrote something but room was OK for selection but no hair conditioner pilot glasses in bathroom or place to put Ou toiletry bags.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very peaceful
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and excellent service

Really nice 5* hotel! The view of Mount Meru from our room was great! Staff were super welcoming and friendly! There is an internal workshop/ gift shop in the grounds (Sanaa) which supports people with disabilites - we got some great hand made souvenirs from here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Sep 2025

8/10 Good

Meena

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect weekend after safari

This was the best hotel to end our safari at. Would’ve wanted to stay longer. Food was great at their restaurants, service impeccable. Beds were so comfy, spa and gym had great amenities, lovely grounds and garden to go around at!
Stayed 1 night in Aug 2025

10/10 Excellent

Tumaini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Arusha city, no question
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 3 nights in Aug 2025

10/10 Excellent

Tumaini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top and grand hotel in the best part of Arusha
Stayed 2 nights in Apr 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Used it as a day hotel after safari... it took 90 minutes to get food at the restaurant so it used up nearly all of our lay over time. I was also told I needed to book two rooms (traveling with kids) for our 2.5 hr (yes, thats correct) stay. I would suggest Four Points Sheraton instead for a lay over hotel
Stayed 1 night in Jul 2025