Best Western River Cities

2.5 star property

Choose dates to view prices

Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Meeting facility
Exterior
Free daily full breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
31 Russell Plaza Dr, Russell, KY, 41101
  • Place, Ashland Town Center
    ‪2 min drive‬
  • Place, Camden Park Amusement Park
    ‪20 min drive‬
  • Place, Marshall University
    ‪30 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪21 min drive‬

Room options

1 King Bed, Non-Smoking, Larger Room, Sitting Area, Microwave And Refrigerator, Walk In Shower

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Best Western River Cities

Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds and desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Russell hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cable televisions are provided. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Best Western River Cities, you'll be within walking distance of Fresenius Medical Care. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Steps from Ohio River Valley and a 2-minute drive from Fresenius Medical Care
Best Western River Cities offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Best Western River Cities also features a fireplace in the lobby, laundry facilities, and a corner/local shop. Self parking is free.

This Russell hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cities

Best Western River Cities

Best Western River Cities Ashland

Best Western River Cities Hotel

Best Western River Cities Hotel Ashland

Best River Cities Russell

Best Western River Cities Hotel

Best Western River Cities Russell

Best Western River Cities Hotel Russell

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 462 reviews
Rating 8 - Good. 145 out of 462 reviews
Rating 6 - Okay. 36 out of 462 reviews
Rating 4 - Poor. 18 out of 462 reviews
Rating 2 - Terrible. 15 out of 462 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Best stay we had
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and nice staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff very courteous!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was great. Staff was super nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Zanean

Liked: Cleanliness, staff & service, amenities
We have stayed here twice since the remodel. The staff is fantastic. The lady that assembles the breakfast buffet is very attentive (talks alot) but is very sweet. The housekeeping staff always made sure we had plenty of fresh white towels. The beds are very comfortable, and the new showers are great!! Highly recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Attentive, kind staff and a clean room - what's not to love? Breakfast was great as well. I will definitely stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very clean staff was very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay. The staff was helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities
The staff was extremely nice, I called ahead of time to make sure I wasn’t checking in too late and they were courteous and I already knew I had found a good place to stay. The room had not a single fault to it, I travel to the area about once a month or so and know where I’ll be staying each time now.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Staff was nice. Scott helped us out as well as the lady that works overnights. The room was simple and clean. Breakfast was good for what it was. Stayed here last year and will stay next year for Thanksgiving and Christmas as well when we visit family.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and the price was excellent.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great experience at the hotel. Would recommend coming here!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and super clean ❤️
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great breakfast!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

garrett

Liked: Amenities, property conditions & facilities
nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Mattress is firm. Comfy pillows. Walkable food. Quiet and staff are super kind and accommodating.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, roomy and clean. Friendly staff and good breakfast.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities
It was all great except the water pressure, .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice room. The bathroom was huge, it was great. Staff was very courteous and professional.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Stephanie

Liked: Staff & service, property conditions & facilities
This hotel is good for a quick stay. Check-in was very easy and the lady at the front was extremely nice and hospitable. The only issue was the room smelled quite musty and the bathroom had dirty rags and floors. Pillows were quite lumpy and some of the sheets were dirty as well.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Diane

Liked: Amenities
Enjoyed our stay. Great breakfast, comfortable beds, clean, awesome water pressure in shower, walking distance to several restaurants.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lodging in the Kentucky, West Virginia, and Ohio Tri-State area. The staff is very friendly and helpful. Rooms are clean and modern.
Stayed 1 night in May 2025
Verified

10/10 Excellent

J A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for an overnight stay for an early appointment we had in the area. Room was comfortable, quiet, everything worked, and breakfast was nice as well.
Stayed 1 night in Oct 2024