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JetPark Hotel Auckland Airport

4.5 star property

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Photo gallery for JetPark Hotel Auckland Airport

Property grounds
Exterior
Lobby
Daily buffet breakfast (NZD 34 per person)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
63 Westney Road, Auckland, Auckland Region, 2022
  • Place, Auckland Airport Sculpture Park
    ‪3 min drive‬
  • Place, Butterfly Creek
    ‪3 min drive‬
  • Place, Ambury Regional Park
    ‪4 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, down duvets, Select Comfort beds, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | View from room

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds | Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Twin Room, 2 Queen Beds

8.6 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen

Deluxe Queen | Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Queen

9.2 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Express Room

Express Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Express Room

9.0 out of 10
Wonderful
(192 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Queen Room

  • Sleeps 3

View all photos for Deluxe King

Deluxe King | Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe King

9.2 out of 10
Wonderful
(32 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, down duvets, Select Comfort beds, in-room safe

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Deluxe Twin Room

  • Sleeps 4

View all photos for Superior Twin Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Superior Twin Room

  • Sleeps 4

View all photos for Express Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Express Room

  • Sleeps 2

View all photos for Executive King Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Executive King Room

  • Sleeps 2

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About this property

JetPark Hotel Auckland Airport

Suburban hotel with free airport shuttle and fitness centre
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Change of towels is available on request
JetPark Hotel Auckland Airport offers 222 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium satellite channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Auckland hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of JetPark Hotel Auckland Airport's great location. During your stay, you'll be close to Butterfly Creek. Free WiFi in public areas, a free round-trip airport shuttle and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine and garden views while dining at Flying Fish
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 5 minutes by car from Butterfly Creek and 10 minutes from Rainbow's End
  • Free airport shuttle service
JetPark Hotel Auckland Airport offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A library, multilingual staff, and gift shops/newsstands are also featured at the luxury JetPark Hotel Auckland Airport. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 5:30 AM to 10:00 AM and at the weekend from 5:30 AM to 10:30 AM.
Flying Fish – Overlooking the garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lateurlere Bar – Overlooking the garden, this bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Koura Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Secured, uncovered parking on site (NZD 8 per day)
  • Secured, uncovered extended parking on site (NZD 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; NZD 34 for adults and NZD 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flying Fish
  • Koura Cafe
  • The Lateurlere Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Stereo
  • TV in common areas

Family friendly

  • Baby bath
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (807 square foot of space)

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (100 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 30

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 34 for adults and from NZD 17 for children
  • Uncovered self-parking fee: NZD 8 per day
  • Uncovered extended parking fee: NZD 8 per day
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
JetPark Hotel Auckland Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Jet Park Airport
Jet Park Airport Hotel
Jet Park Hotel
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere
Jet Park Hotel Mangere
Jet Park Mangere

JetPark Hotel Auckland Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 947 out of 1528 reviews
Rating 8 - Good. 422 out of 1528 reviews
Rating 6 - Okay. 112 out of 1528 reviews
Rating 4 - Poor. 28 out of 1528 reviews
Rating 2 - Terrible. 19 out of 1528 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle from airport and nice clean room with the convenience of a bar and restaurant. Comfy bed. All good.
Stayed 1 night in Oct 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay staff were friendly and helpful shuttle service is really convenient too
Stayed 1 night in Sep 2025

6/10 Okay

Allira

Travelled with family
Liked: Staff & service
Room was cleaner than the room we stayed in a week earlier which was a relief. Came in on an early morning flight (1am) and pick up in the shuttle and check in was easy and staff were friendly. Looked very much forward to the buffet breakfast, daughter and I are both gluten free and I’d read that the breakfast caters for this. Breakfast was a total shambles!! Random pots just plonked on the table, it was messy looking and uninviting, if there was anything gluten free (nothing was labelled as such) it was not kept separated from other dishes, risking cross contamination which is a serious issue for coeliacs. We’d paid for breakfast and we were hungry but to be safe we stuck to fruit and yoghurt. Disappointing.
Stayed 1 night in Oct 2025

6/10 Okay

Allira

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The beds were comfy and staff friendly but room was quite grubby. Drops of something red (toothpaste? Lotion?) dried on bathroom sink bench, I could remove it with wet finger though. Bathroom cabinet mirror was grubby with greasy marks. Disappointing as you are left wondering how clean the rest of the room is then, which isn’t a nice feeling. I wasn’t feeling well and had an early flight next morning so I just ignored it but it was disappointing.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Garth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Oct 2025

10/10 Excellent

Jet, Antelope

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was airport shuttle was 30 minutes late other than that is was very nice!
Stayed 1 night in Sep 2025

2/10 Terrible

Robin, Nelson

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restaurant was out of beef mince for burgers and what was available was terrible and overpriced even for a hotel.
Stayed 1 night in Sep 2025

6/10 Okay

John

Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Stayed 1 night in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dale Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this property. The staff were extremely helpful and very acccommodating
Stayed 5 nights in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Sue

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff close to the airport
Stayed 1 night in Sep 2025

2/10 Terrible

David Elliot

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet had a bad stench, there was no tooth brush and the AC barely worked.
Stayed 1 night in Sep 2025

10/10 Excellent

Caron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley hotel clean room everything you need . Located near the airport. They have a free shuttle bus 24/7 which is an added bonus . The staff are lovley too especially Hetta she went over and above to be friendly and helpful
Stayed 3 nights in Sep 2025

8/10 Good

Valerie

Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Stayed 1 night in Sep 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Amenities
We loved our short stay at Jet Park. Everything was just perfect. Free shuttle is so good too. Definitely stay here again and will recommend
Stayed 1 night in Sep 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

NOT A CONVENIENT BUS RIDE !

The hotel was clean, staff polite, but the whole stay was let down by the BUS RIDE (from hotel to airport) - They offer you a shuttle service, but do not tell you that the bus drops you off almost half a kilometer from the terminal entrance! (at 4.30 am on a cold dark windy morning, with luggage on tow, this is NOT fun - It was awful to say the least) Best to stay somewhere else and take a taxi to the terminal enterance
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel - reasonable food and tasty.
Stayed 1 night in Sep 2025