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The Fox Hotel and Suites

Property class: 3.5
VIP Access

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Breakfast, lunch, dinner served; American cuisine
Front of property – evening/night
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(123 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(81 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(69 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, a hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1694 out of 2963 reviews
Rating 8 - Good. 706 out of 2963 reviews
Rating 6 - Okay. 356 out of 2963 reviews
Rating 4 - Poor. 122 out of 2963 reviews
Rating 2 - Terrible. 85 out of 2963 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ethan

Travelled with family
Liked: Cleanliness, property conditions & facilities
They dont re-stock towels at the pool often. So bring your own from your room. Rooms on the 4th floor take along time for the water to get hot in the shower
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on Christmas Day! It was so picturesque. We were accommodated for both early check in (12pm) and late check out (1pm). We could tell the front desk staff were sick but keeping their spirits up. It's a short walking distance from the main Banff strip but they also provide free public bus tickets. They even have a shuttle service to the ski hills. There was plenty of underground parking. We stayed in their double suite (three beds if you pull out the couch). The pull out is expectedly very UNCOMFORTABLE, the double beds are decent. The room was chilly even with the thermostat set high. The little kitchenette was a little sparce. It had four sets of plates, bowls, and silverware; a toaster; a microwave, a cutting board; a kettle; and a coffee maker. All rooms open to the outdoors. The key cards are older and will demagnitze if left next to your phone. This is an unfortunate realization when you are outdoors in the snow, in your swimsuit. Why swimsuits? Because the absolute highlight of this hotel is the grotto hot pools and sauna. We spent hours soaking and relaxing in the ambiance. It's open from 8am to 11 pm but is closed noon to 1 pm every day for cleaning.
Stayed 1 night in Dec 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations inside and outside were beautiful the first week of January. The hot tub was wonderful. The location was great. The pillows were terribly uncomfortable, hard and strange leaving us with very sore necks. No alternative pillows were available when we asked.
Stayed 2 nights in Jan 2026

6/10 Okay

arturo

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming check-in, very comfortable suite, larger than expected.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Alina

Stayed 2 nights in Dec 2025

8/10 Good

Bilel, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay, depending how much it’ll cost ya, if you don’t pay Holidays periods’ high prices, it’a nice price quality ratio. The hot pool was nice, a bit busy late at night, but everyone was respectful and it was clean. Room was what you would expect nothing fancy, but clean and spacious. There’s underground parking too, so that’s a plus.
Stayed 2 nights in Jan 2026

10/10 Excellent

Geoffrey

Stayed 6 nights in Dec 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was amazing
Stayed 2 nights in Jan 2026

8/10 Good

Tino

Stayed 1 night in Jan 2026

10/10 Excellent

Svend Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites Enjoyed the stay. Banff being a walking town, sidewalks need snow clearing for safe walking.
Stayed 2 nights in Jan 2026

2/10 Terrible

Brenda

Stayed 2 nights in Jan 2026

10/10 Excellent

Dixon

Liked: Cleanliness, staff & service, amenities
Great hotel and staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was efficient. Transportation was handy. We enjoyed the Chili's restaurant which is attached. And everyone followed the no disturbance after 11 pm rule!
Stayed 1 night in Jan 2026

10/10 Excellent

Tybalt

Stayed 1 night in Jan 2026

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is charming with a cozy and warm lobby. The staff is extremely helpful, especially Ken at the front desk. The one bedroom suites are great with a kitchen included. The hot tub and pool with dry sauna are just what you needed after a long day on the slopes. Chilies attached the hotel was very fun, great to grab a drink with the friendly bartenders. The location was a 15 minute walk to downtown Banff, we enjoyed the walk! All in all a great value for a beautiful town.
In front of The Fox!
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

4/10 Poor

shaun

Travelled with group
Disliked: Amenities
The heat did not work in the room, we were cold for most of the night. When I pulled down the blinds the top piece fell hit me in the head. Also the handle on the faucet in the shower was loose. I turned it to medium heat but the handle turned to the hot water on the left and scalded me a bit. I reported these, the staff seemed slightly apologetic, and there was nothing they could do as maintenance had gone home. Not worth the stay for that amount, would not return or recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Moe

Stayed 2 nights in Jan 2026

10/10 Excellent

Joan

Stayed 2 nights in Jan 2026

6/10 Okay

Teresa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room was unsatisfactory. Toilet ran after flushing. Had to fix it every time. No body wash after asking for it to be refilled. Shower drain didn’t drain so standing in water. And shower taps were loose. Hand towel rack broke. And not overly clean. Hot tub was a nice treat.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rabia

Stayed 1 night in Jan 2026

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