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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Front of property – evening/night
Interior entrance
Interior entrance
Indoor spa tub
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(110 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(71 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(62 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Hotel in Banff with free local area shuttle and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 2-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Reviews

The Fox Hotel and Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1487 out of 2647 reviews
Rating 8 - Good. 646 out of 2647 reviews
Rating 6 - Okay. 319 out of 2647 reviews
Rating 4 - Poor. 113 out of 2647 reviews
Rating 2 - Terrible. 82 out of 2647 reviews

Reviews

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

2/10 Terrible

Jay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Overall the room condition

No WI-Fi service in room and you have to go to lobby to get service. No air condition, room is tiny. spending half hour to park our minivan car. The door lock is strange and is hard to lock up from outside.
Stayed 1 night in Sep 2025

8/10 Good

Flaviano, Terrebonne

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The Fox and Suites is well located and the staff very friendly. Only complaint is the photos don’t really match the condition of the hotel. Wallpaper peeling, bathrooms in rough condition, ventilation needs updating. Overall I would recommend the hotel but look around because prices high for rooms condition.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, underground parking, friendly staff great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very nice hotel, walkable to downtown. We stayed in a suite ehere the bedrooms are downstairs and living area upstairs and enjoyed it.
Stayed 3 nights in Sep 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel rooms are very small no mini fridge no A/C. Both the rooms we had the doors and locks were broken. We needed the door locks and the jams to be fixed. The price per night very expensive for what was received
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. Breakfast was great at Chili’s and the hotel location is perfect.
Stayed 3 nights in Sep 2025

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was great! They provide free bus passes that allows you to go into downtown Banff without having to worry about parking. The hot tub and sauna were also great additions have long days spent hiking. On my downside is they only had a Chilli’s available as food options, which closed at 9 pm. So we were forced to eat out every night we were in Banff since we were getting back to our hotel past 8 each night.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from balcony, but hotel (like most) is on the main drag and buses and trash trucks start rolling at 6am. Also, no a/c in bedrooms so it was a bit stuffy
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy! Excellent location and love the sauna after a long day of hiking.
Stayed 2 nights in Sep 2025

6/10 Okay

Carole

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Free shuttle service to town centre appreciated. Wallpaper pealing off walls in our room and room not clean.
Stayed 1 night in Sep 2025

8/10 Good

Bethany

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Chilis was a great place to eat in the restaurant! The servers were amazing and the food even better. The hotel needs some upgrades though. The elevator was a hit and miss if it would work for selecting the buttons for the floors, the door to our room didn’t lock when you would leave the room, which we didn’t know until the next day when we went to leave. The room was incredibly hot as there is no air conditioning in the rooms, only the suites have ac and a mini fridge. They did provide a fan but it barely helped, we had to leave our main door open to let in some cool night air as the window only slight opened from the top, but as there are rooms all around you, we had to keep the blinds closed so no one was able to see in. It’s a beautiful hotel, and a great location for the Roam bus route, but it’s in desperate need of upgrading.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Banff was special. This hotel had hot springs, but unfortunately, we didn't have time to use them. It was in a great area, walkable to many places. We just wished they had coffee or breakfast items in the lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

6/10 Okay

Linda, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very attentive and location is good with bus stop next to hotel. Hotel is clean but well worn. Tiny bathroom with poor lighting. Expected more with a balcony suite.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

It was in a great location with parking included. We also enjoyed the hot springs and sauna. It would be nice to have breakfast included but it isn't. Overall we had a wonderful stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Stayed 2 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room $200 deposit
Stayed 1 night in Aug 2025

8/10 Good

Stephen, Lilburn

Stayed 3 nights in Sep 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and having Chili’s on site was convenient for breakfast, which was very good. We really appreciated the free Roam Bus passes, as the main part of town was a bit of a walk at the end of a long day of hiking and activities. One thing I disliked was that the lighting in the bedroom and bathroom was not very good. Doing hair and makeup was a little difficult as it was a little too dark. No AC for the bedroom but there was a nice fan in the closet that we put beside the bed and it helped a lot. Overall it was a good experience. Staff was very nice, easy check in and check out.
Stayed 4 nights in Aug 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute hotel, walking distance to downtown Banff, the hottub was nice and our room was very clean and comfortable. Would stay again
Stayed 1 night in May 2025

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Have stayed at this property several times and keep coming back. Good location and decent value for money (given how crazy expensive everything is in Banff).
Stayed 2 nights in Sep 2025