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The Fox Hotel and Suites

Property class: 3.5
VIP Access

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Interior
Breakfast, lunch, dinner served; American cuisine
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(125 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(82 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(70 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, a hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1713 out of 2997 reviews
Rating 8 - Good. 718 out of 2997 reviews
Rating 6 - Okay. 361 out of 2997 reviews
Rating 4 - Poor. 119 out of 2997 reviews
Rating 2 - Terrible. 86 out of 2997 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Evan, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great amenities
Stayed 1 night in Jan 2026

8/10 Good

Tammy

clean room and hotel. Didn’t give a 5 star due to the lateness of cleaning staff showing up
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorne

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean accommodations. Friendly staff. Loved the hot pool. I would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Guilherme

Stayed 2 nights in Jan 2026

10/10 Excellent

Kam Lan

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing from check in to check out. The room was very clean and as displayed in the photos.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub, room was very small.
Stayed 2 nights in Jan 2026

10/10 Excellent

Crystal-Leighe

Liked: Cleanliness, staff & service
The front desk was great :)
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Stayed 3 nights in Jan 2026

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always great, just don’t go during this weekend unless your all into the Ski cowboy event
Stayed 2 nights in Jan 2026

6/10 Okay

Brooke

Disliked: Cleanliness
I will begin with the good! Rooms are spacious we had the loft with a king bed. The heated parking garage is fantastic. And the front desk staff were friendly Now the not so good Rooms are some what clean, our toilet was missing the covers where they connect to the lid and they were filled with urine and debris. The coffee supplied by the hotel is extremely low quality and a decent cup of coffee is a good walk away. I suggest bringing your own coffee & filters. The “grotto” the experience the first day was decent! But the second and third day, not so much. The workers who were frequenting the grotto were allowing over 30+ people in the space in which atleast 28 of them were consuming alcohol, and had gone as far to bring coolers in to the “grotto”. While we don’t mind someone having a casual drink, when you get a group of 15-20 adults bringing in their coolers they get carried away very quickly. By the time we went to leave the grotto there was several used nicotine pouches floating in the water. The sauna was dirty and the floor again littered with nicotine pouches. Workers seemed unconcerned by this, there is regular “daily maintenance” scheduled from 12-1 but each day we entered the same pouches were all over the sauna floor and floating in the water & under benches. If you are looking for cleanliness I suggest staying elsewhere. We are pretty adaptable but this was just unacceptable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot tub
Stayed 3 nights in Jan 2026

10/10 Excellent

Miranda

Stayed 2 nights in Dec 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Walk ways and exterior could use some clean up
Stayed 1 night in Jan 2026

8/10 Good

April

Stayed 2 nights in Jan 2026

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough parking.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kate

Stayed 1 night in Jan 2026

10/10 Excellent

Chase

Liked: Cleanliness, property conditions & facilities
Hotel was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Suite we had was super lovely! Next time will definitely bring the kids the space was huge
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well kept , clean and welcoming place, the hot pools are so unique! The black out blinds in room are fantastic! Great place to stay!
Stayed 1 night in Jan 2026

8/10 Good

Mary Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is spotless but there’s a noisy dog barking at the other room from behind which is annoying. Hot pool is totally insane! Overall, we loved our stay! Thanks The Fox 😍
Calm and invigorating view :)
Stayed 1 night in Jan 2026

6/10 Okay

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were exceptional. Always love my stay at this hotel
Stayed 1 night in Jan 2026

8/10 Good

Meagan

Stayed 2 nights in Jan 2026

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