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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior
Front of property – evening/night
Bar (on property)
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.4 out of 10
Very good
(116 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(75 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(12 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(64 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Mountain hotel with free parking, near Banff Centre for Arts and Creativity
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1598 out of 2813 reviews
Rating 8 - Good. 675 out of 2813 reviews
Rating 6 - Okay. 341 out of 2813 reviews
Rating 4 - Poor. 114 out of 2813 reviews
Rating 2 - Terrible. 85 out of 2813 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was cute, cozy and welcoming and clean
Stayed 1 night in Nov 2025

8/10 Good

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities
We always, and will continue to, stay at the Fox each November. This particular experience we had some problems with the noise of the guests above us, until 3am. The staff kindly offered to move us the following day. The only caution regarding this particular experience was there was a bread knife randomly stored in the bottom drawer of the kitchen. Due to staying here many times, this was not the normal. So I’d suggest checking to childproof rooms for both the Hotel as well as the guest. Grotto is always amazing and Jiit(Git? Sp?) was wonderfully accommodating!
Stayed 2 nights in Nov 2025

2/10 Terrible

Ijah

Stayed 2 nights in Nov 2025

8/10 Good

Mary, Chestermere

Liked: Cleanliness, staff & service
Nice hotel with good restaurant Hot tub area is beautiful but hot tub isn’t hot more like a bath with kids thinking it’s a swimming pool
Stayed 2 nights in Nov 2025

8/10 Good

Adrianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great- a bit pricey for so far down from Banff Parking was awful - no spots underneath and had to find a spot on the street
Stayed 2 nights in Nov 2025

8/10 Good

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!! From arrival front desk had an upgrade ! Rooms were wonderful !! Definitely visiting again!!
Stayed 2 nights in Nov 2025

6/10 Okay

Reece

Travelled with partner
Liked: Staff & service
Pool was great, the room was quite clean and comfortable although some of the common areas are not the cleanest.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Love the hot tub. Unique
Stayed 2 nights in Oct 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hot tubs! Decent walking distance to dining! Would stay again
Stayed 3 nights in Nov 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The Fox Hotel and Suites tried to add an extra $250 to my room fee at check in- the staff member just handed me the debit/credit machine and asked me to pre-authorize the full amount. When I questioned this & quoted the amount that was on my booking from Expedia, they corrected the error but blamed the error on their "new" debit/credit card machine. No - a debit/credit card machine does not come up with the amount - a staff member has to input this amount into the machine. I also noticed that an additional charge was added to my credit card. So I went to the front desk to point out this mistake. Again I was told this was due to the hotel's "new" computer system that the staff member said was 2 months old. It took 3 days after checkout for the hotel to bill my credit card. In the end the amount was correct. The outer door to our room would not lock. I had to go to the front desk to report this - I was given instructions on how to reset to card mechanism on the door. It did work eventually but it took quite a few tries to "reset" it. The TV in the living room in our room did not work. This was because the top part of the plug in under the TV did not work - the bottom plug did thankfully. The floor in the room was quite dirty. It looked like it hadn't been really cleaned in a while - lots of dust/dirt. We had margaritas at Chili's that were supposed to have 2 oz of tequila each. I'm guessing that there was probably 0.5 oz in each drink - definitely watering down the drinks.
Stayed 4 nights in Nov 2025

10/10 Excellent

Taylor

Stayed 2 nights in Oct 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was beautiful room, we did find an old receipt from a month ago half tucked under the bed though that made me question the cleanliness but other than that the hotel was perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Edinson

Stayed 1 night in Nov 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Would be nice if the room had a mini fridge.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely and cozy! Friendly staff. Cool hot tub cave
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca, Qualicum Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! View was spectacular! Def will stay again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Marko, Calgary

Stayed 2 nights in Nov 2025

8/10 Good

Halina

Stayed 1 night in Nov 2025

10/10 Excellent

Cyrill Joy

Stayed 1 night in Nov 2025

10/10 Excellent

Nadine, Airdrie

Travelled with partner
Liked: Cleanliness, staff & service
Nice Hotlel no mini fridge to keep drinks. So be aware. Hot pool is nice but small and very loud due to the echo
Stayed 1 night in Nov 2025

10/10 Excellent

delani

Stayed 2 nights in Nov 2025

8/10 Good

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Hayley

Stayed 2 nights in Nov 2025

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and comfortable, with a convenient location and excellent customer service. The rustic mountain decor and unique hot tub make it a cozy choice for a nice getaway.
View from our Premium King Loft
View from our Premium King Loft
Stayed 3 nights in Nov 2025

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