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The Fox Hotel and Suites

3.5 star property
VIP Access

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Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior
Front of property – evening/night
Bar (on property)
Breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(113 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(72 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(64 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

The Fox Hotel and Suites

Hotel in Banff with free local area shuttle and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 2-minute drive from Banff Lake Louise Tourism Bureau and 9 minutes from Upper Hot Springs
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1543 out of 2729 reviews
Rating 8 - Good. 659 out of 2729 reviews
Rating 6 - Okay. 330 out of 2729 reviews
Rating 4 - Poor. 115 out of 2729 reviews
Rating 2 - Terrible. 82 out of 2729 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sean michael

Stayed 3 nights in Oct 2025

6/10 Okay

Chad

Disliked: Property conditions & facilities
The hotel is rustic and older, but priced as a higher end property. There is parking, and although it’s complimentary and a parking pass is issued for display, the underground parade is open to the public and almost always full. When brought this issue up to the front desk, there was nothing they would do about it. The rooms are small and have cheap coffee. The restaurant on site is Chillis…a chain restaurant and generic food there is just okay, nothing special at all. Be prepared to walk a good distance to get good coffee and breakfast in the morning or for a nice dinner and shopping, as this hotel is about 1-2 kms walk. The sauna and hot pool are just warm…not very hot. The gym is the worst I’ve seen in a hotel. No treadmill or machines, and smells like feet. I would recommend other hotels first.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susanne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Fox Hotel. The room was spacious and the bed was very comfortable. The front desk staff were also friendly and welcoming. Good value for money here! I wouldn't hesitate to recommend this hotel for anyone considering staying here and I would stay here again when visiting Banff.
Stayed 1 night in Oct 2025

6/10 Okay

Kirsten Margaret

Disliked: Property conditions & facilities
Generally ok, but not amazing. Especially for the price. Our shower didn’t drain properly so you were always standing in several inches of water.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shane

Stayed 1 night in Oct 2025

10/10 Excellent

Liudmila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a standard room but I got a room upgrade for free from hotel because I am Expedia VIP member. I had a mountain view loft room on the top floor with $15 food & drink credit per day The hot tab is great and clean. It was wonderful two nights stay. Love it!
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Stayed 2 nights in Oct 2025

10/10 Excellent

Rahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff at the front desk were quite rude and impatient. The spa was SO nice, but crowded (on a Saturday) and quite small. I’m not a big fan of outdoor room access, especially for the winter and didn’t realize when I booked it. It’s very expensive for a very small room.
Stayed 1 night in Oct 2025

6/10 Okay

Aislinn

Liked: Cleanliness
For what the rooms offer, the price they are charging is insane. The Fox isn’t a new hotel which is fine as long as the experience is worth the cost. There were water stains on the ceiling, stains inside the tub, the bedding is okay but nothing luxurious. Breakfast is no longer included as it used to be. Banff is becoming unreasonable where you spend $500 for a hotel for one night but aren’t getting a $500 experience by any means. Just because you can charge more than you should, doesn’t mean you should
Stayed 1 night in Oct 2025

10/10 Excellent

Katarzyna

Stayed 2 nights in Oct 2025

10/10 Excellent

Alissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Nadine

Travelled with partner
Liked: Staff & service
The room was very dated and snug. The walls were paper thin. You could hear your neighbor, the cleaning staff rolling the carts down the hall and literally anyone that was in the terrace area. The hot pool/sauna area was probably the nicest part of the hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ashley

Stayed 1 night in Oct 2025

6/10 Okay

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Probably the most uncomfortable bed I have ever slept on in my entire life. No fridge or microwave in the room Hot tub was barely luke warm
Stayed 2 nights in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Zaida, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Spa is unique
Stayed 2 nights in Oct 2025

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was fine. Hot tub could have been a little warmer. Needed warmer duvet. Outside stairs to rooms needed to be scraped and shovelled. Extremely icy, hard to walk on. And room had NO fridge.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jana

Stayed 1 night in Oct 2025

2/10 Terrible

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our stay at the fox hotel was very mediocre espically the money we paid it definatly was not worth it. We were lucky to have hot water in the shower , We paid an aditional fee for a mountain view and didnt really haave one as there were lots of obstrutions and if im paying for a mountain view thats disappointing. the hot tub was nice but is over hyped. Were there for our honey moon and for the price we paid it was not worth our week stay. Will be returning to banff but not to the fox hotel .
Stayed 7 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unique hot pools (although they were warm not hot). Views were obstructed due to the room type I chose, but outside of the hotel they are spectacular as always. Quick walk to downtown. Definitely will be staying there again
Stayed 1 night in Oct 2025

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