See all properties

The Fox Hotel and Suites

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Fox Hotel and Suites

Front of property – evening/night
Interior entrance
Breakfast, lunch, dinner served; American cuisine
Indoor spa tub
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View in a map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room

8.4 out of 10
Very good
(110 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(69 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room | 32-inch LCD TV with cable channels, TV

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, blackout curtains

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles | 1 bedroom, premium bedding, in-room safe, blackout curtains

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(75 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double | 1 bedroom, premium bedding, in-room safe, blackout curtains

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(61 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Rooftop pool
Otter Hotel
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,091 reviews
The price is €149
includes taxes & fees
17 Nov - 18 Nov
Otter Hotel

About this property

The Fox Hotel and Suites

Hotel in Banff with free local area shuttle and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a sauna, Access to hot tub and a business centre.
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Fox Hotel and Suites's great location. During your stay, you're just a quick walk from Victoria Glacier. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Chili’s Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • 9 minutes by car from Upper Hot Springs and 10 minutes from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Fox Hotel and Suites offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, ski storage, and tour/ticket assistance are also featured at The Fox Hotel and Suites. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Chili’s Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1428 out of 2547 reviews
Rating 8 - Good. 628 out of 2547 reviews
Rating 6 - Okay. 304 out of 2547 reviews
Rating 4 - Poor. 109 out of 2547 reviews
Rating 2 - Terrible. 78 out of 2547 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Geunwoo

Stayed 1 night in Aug 2025

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service

Serviceable

A bed fur less money than several other spots but not with much going for it. Cramped dated room. Layout makes for a lot of noise from folks coming and going
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremiah

Liked: Cleanliness
Had the best time with my family. For sure coming back. Simple review but the truth
Stayed 2 nights in Aug 2025

10/10 Excellent

Twinkle

Stayed 3 nights in Jul 2025

10/10 Excellent

pierre

Stayed 4 nights in Aug 2025

10/10 Excellent

Lorne

Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph, Williamsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jee did a fantastic job in finding an upgrade for us. That room was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area but over priced for what you get. You are definitely paying for the privilege to be in Banff.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark, waukegan

Travelled with family
Wonderful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

sanjay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staffing shortage
Stayed 1 night in Jul 2025

2/10 Terrible

Jesse

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked a room with air conditioning, we had the unit running full blast for nine hours and the room got hotter. Spoke to the front desk and maintenance and their response was the air conditioning unit is working so there's not much we can do. Once I explained that I have a six month pregnant wife they finally were willing to transfer us to a different hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property was older but clean.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Samina, LaCrosse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Room was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather Renee

Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Stayed 5 nights in Aug 2025

10/10 Excellent

Pia Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cenecaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room smells bad
Stayed 1 night in Apr 2025

6/10 Okay

Genalyn

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Our room is located outside and far from the underground hot spring. My daughter was stopped by a staff member and asked her to bring the pool towel back inside, as she’s not allowed to take it to our room, she was wet and cold on her swimsuit. Also, we paid for a pet friendly room, they said that they will provide bowl, dog bed etc. but they didn’t. It’s also quite a walk to downtown but they offer bus passes, for your convenience make sure to get one when you checked in as they won’t offer it right away.
Stayed 1 night in Jul 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort

Wont be returning

Rooms have no Air Conditioning or ventilation/air flow and are extremely small. Barely slept it was so hot in the room all night. Hot tub is old and outdated, water felt slimy amd was murky. Whole experience was disappointing when paying $600 a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service
Great location for access into central Banff and right on the bus line to go up to the Gondola.
Stayed 2 nights in Jul 2025