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Grand Mercure Bangkok Atrium

Property class: 5 and above

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Photo gallery for Grand Mercure Bangkok Atrium

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Property video
Executive lounge
Executive lounge
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1880 New Petchburi Road, Bangkok, Bangkok, 10310
  • Place, Bravo BKK
    ‪5 min walk‬
  • Place, Central Rama 9
    ‪1 min drive‬
  • Place, Terminal 21 Shopping Mall
    ‪2 min drive‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪26 min drive‬

Room options

View all photos for Corner Room, 1 King Bed

Corner Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Corner Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed (Executive Lounge Access)

Corner Suite, 1 King Bed (Executive Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Corner Suite, 1 King Bed (Executive Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Executive Lounge Access)

Executive Room, 1 King Bed (Executive Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed (Executive Lounge Access)

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (Executive Lounge Access)

Executive Room, 2 Single Beds (Executive Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds (Executive Lounge Access)

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Skyline Room, 1 King Bed

Skyline Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Skyline Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed (Business Lounge Access)

Executive Suite, 1 King Bed (Business Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Business Lounge Access)

  • City view
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Executive Suite, 1 King Bed Club Longue Access (Business Lounge access)

Grand Executive Suite, 1 King Bed Club Longue Access (Business Lounge access) | Premium bedding, in-room safe, desk, laptop workspace

Grand Executive Suite, 1 King Bed Club Longue Access (Business Lounge access)

  • City view
  • 129 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Mercure Bangkok Atrium

This hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a sauna are on-site. Change of towels is available on request
Grand Mercure Bangkok Atrium offers 568 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. This Bangkok hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages, Thai massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Grand Mercure Bangkok Atrium. During your stay, you'll be within walking distance of Central Rama 9. Features include free WiFi in public areas, free self-parking and free train station drop-off service.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine at Benihana, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Central Rama 9 and a few minutes from Embassy of The People's Republic of China
  • Free train station drop-off and shopping centre shuttle service
Grand Mercure Bangkok Atrium offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 3272 square feet (304 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Grand Mercure Bangkok Atrium. A shopping centre shuttle and A train station drop-off shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Benihana – This steakhouse specialises in Japanese cuisine and serves lunch and dinner.
Public – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Poolside Bar – This poolside bar serves lunch and dinner. Happy hour is offered. Open daily.
Lobby Bar – This lobby lounge only serves brunch. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Free train station drop-off shuttle from 8:00 AM to 4:00 PM
  • Train station shuttle at scheduled times, on request
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Benihana
  • Lobby Bar
  • Poolside Bar
  • Public

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (3,272 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Paper towels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is a certified Thailand SHA hotel.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Bangkok Atrium

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 530 for adults and from THB 265 for children
  • Airport shuttle fee: THB 1200 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Mercure Bangkok Atrium offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atrium Hotel Bangkok
Bangkok Atrium
Amari Atrium Bangkok Hotel Bangkok
Hotel Amari Atrium
AVANI Atrium Bangkok Hotel
AVANI Atrium Hotel
AVANI Atrium Bangkok
AVANI Atrium
Atrium Bangkok
Avani Atrium Hotel
Avani Atrium Bangkok
Avani Atrium
Hotel Avani Atrium Bangkok Hotel Bangkok
Bangkok Avani Atrium Bangkok Hotel Hotel
Hotel Avani Atrium Bangkok Hotel
Avani Atrium Bangkok Hotel Bangkok
Atrium Bangkok

Grand Mercure Bangkok Atrium Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1002 reviews
Rating 8 - Good. 332 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Rajeshwar

Disliked: Cleanliness, amenities, property conditions & facilities
Poor and old facilities....no milk provided ...was told to pay for it.....had to ask for toilet paper each time...wont recommend anyone to stay here..
Stayed 3 nights in Jan 2026

4/10 Poor

Rey

My wife and I were disappointed with the breakfast buffet, they only catered to a specific group of people. We were hoping to experience local delicacies since we were in Thailand. Fruits selection were limited, almost the same “Indian menu” every morning, fried eggs were cold because they stacked them 5-6 high. Room cleaning was good. Bottled water, tissues, and toilet paper were replenished everyday. Not a whole lot of shops around the hotel, long walks to see other establishments. The duty driver (Wednesday at 1:00PM) lied to us about the free shuttle to Terminal 21. He said that we missed it, and try again the next day, until I told him that we used the same service 2 days ago and showed him the hotel desk shuttle service. Unbelievable!
Stayed 3 nights in Jan 2026

10/10 Excellent

ROSA

Liked: Cleanliness, amenities, property conditions & facilities
Great location. I had a great experience. The lobby bar was excellent plus the food. The staff were friendly. Overall we had a great time.
Stayed 6 nights in Sep 2025

8/10 Good

tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 3 nights in Jan 2026

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

8/10 Good

Imelda, Barrington

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a great stay. Staff is very good at handling customer requests. Earth at the breakfast area is top notch.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2026

4/10 Poor

Jordan

Travelled with partner
Disliked: Amenities, property conditions & facilities
You get what you pay for with this hotel. Room is cheap and as a result hotel is tired and stuck in the 80s. Furniture is drab and rooms lacking any homeliness. It is very out of the way and not close to stations. Pool area is rough around the edges and impossible to relax in with constant work from building of hospital next door.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2025

4/10 Poor

Karen

Disliked: Cleanliness, amenities
Room was dated and unclean. Staff were professional, very friendly and helpful. Disappointingly, the low standard I experienced was not what I expected.
Stayed 1 night in Dec 2025

2/10 Terrible

Doreen, Leppington

Stayed 5 nights in Dec 2025

10/10 Excellent

Schnider

Stayed 5 nights in Sep 2025

10/10 Excellent

Shaun

Stayed 4 nights in Nov 2025

6/10 Okay

Klaus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I asked for a quiet room, which got confirmed, when I got to the room it was very noisy from the main street and construction right in front of the building. They didn't want to change to cheaper room, because i paid for a more expensive room, I had to talk to two people to finally change to a quiet room for that night and switch rooms again the next day.
Stayed 3 nights in Dec 2025

8/10 Good

Helen

Stayed 1 night in Dec 2025

6/10 Okay

Basel

Stayed 1 night in Dec 2025

6/10 Okay

Attul

Liked: Cleanliness
The rooms are definitely not five-star more like a three-star hotel. The service generally was excellent though and from reception it does look like a five-star hotel. However the sauna and steam rooms were not operational during my stay which is a shame because I wanted to use them and they are quite small too. The room did have a safe and a fridge which was very good to have. The bathroom did have some mould in the tub area which was not very pleasant but didn't really detract from my stay.
Stayed 2 nights in Dec 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located for transport with the Makkasan station being within easy walking distance. Service was good from all of the staff. My room was very much what I expected -clean and comfortable bed - I would say it is good value for the money.
Stayed 3 nights in Dec 2025

10/10 Excellent

Allen, Tigard

Liked: Cleanliness, amenities, property conditions & facilities
The standard room was nice, clean and comfortable. Breakfast was good. The thing I like the most about this hotel is the location. Within 1km of the hotel there is a canal boat dock, the Makkasan Airport rail link, and the an MRT station.
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff - good room - would stop again
Stayed 3 nights in Nov 2025

10/10 Excellent

Suman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Mai and housekeeper Tukta is so nice and she both are very humble and nice
Stayed 9 nights in Nov 2025

10/10 Excellent

Lee

Stayed 3 nights in Nov 2025

10/10 Excellent

junix

Liked: Cleanliness, staff & service, amenities
Nice property
Stayed 3 nights in Oct 2025

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, staff & service
In need of an update. The floors with rooms were very old and in need of some maintenance
Stayed 3 nights in Nov 2025