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Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG

Free buffet breakfast
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Front of property – evening/night
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
4356 Commerce Dr, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪10 min walk‬
  • Place, Batavia Downs Casino
    ‪2 min drive‬
  • Place, Dwyer Stadium
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(16 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG

Hotel with free breakfast, near Batavia Downs Casino
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG offers 72 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels.

This Batavia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG, you'll be within walking distance of Batavia Downs Casino. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Batavia Downs Casino and 6 minutes from Dwyer Stadium
Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1625 square feet (151 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,625 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 6 2025 to March 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Darien
Holiday Inn Express Batavia Darien Lake
Holiday Inn Express Hotel Batavia Darien Lake
Holiday Inn Hotel Darien
Holiday Inn Express Hotel Darien Lake
Holiday Inn Express Darien Lake
Holiday Inn Express Hotel Suites Batavia Darien Lake
Holiday Inn Express Darien
Holiday Inn Express Hotel Suites Batavia Darien Lake
Holiday Inn Express Hotel Suites Batavia Darien Lake by IHG

Holiday Inn Express Hotel & Suites Batavia - Darien Lake by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 617 reviews
Rating 8 - Good. 175 out of 617 reviews
Rating 6 - Okay. 78 out of 617 reviews
Rating 4 - Poor. 54 out of 617 reviews
Rating 2 - Terrible. 50 out of 617 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

leah

Travelled with group
Disliked: Staff & service

Multiple significant issues

This “no dogs allowed” hotel (which I had to sign to a waiver for upon check in) had a dog barking continuously in the room across from us at 1230am. We tried calling front desk but our phone didn’t work so I called from my cellphone. When we let him know the issue the man at the desk heavily sighed as though he was so annoyed by the inconvenience and told us “there was nothing he could do about it”. In addition to this major issue, there was also no safe and no blackout blinds so if you plan to sleep past 6am I would not recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly. Oh my gosh the beds are like clouds
Stayed 3 nights in Jul 2025

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel Clean and simple but a little run down
Stayed 1 night in Jul 2025

10/10 Excellent

William

Exceeded my expectations
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but it was exactly what we needed after a fun day at Darien Lake. The breakfast was very good we filled our bellies and had the energy to make the trip back home. Even though we didn’t want to leave.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

Tracey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible customer service

Overcharged.
Stayed 2 nights in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

We needed a place to stay overnight after a concert. Room was very spacious and comfortable. Check in was quick and friendly. The coffee is good.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was a very clean hotel! There was a group of us for travel baseball tournament. We booked this hotel for the pool so the kids could swim after long day of playing ball. The pool was closed for maintenance one of the reasons we booked this hotel was the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Everything was great expect that the pool wasn’t available
Stayed 2 nights in May 2025

4/10 Poor

Lindsay

Stayed 1 night in May 2025

8/10 Good

Justo, Ny

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk it’s along slot of times and they need to be more friendly, the ladie that makes breakfast she is pleasant
Stayed 1 night in May 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtain in the room was sheer. Didn't have a blackout option. Lights from outside kept the room lit up. Had trouble staying asleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and breakfast staff very friendly and attentive!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, quiet hotel. Easy access to highway and shopping close by. Staff friendly, professional and very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

TONIA

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

6/10 Okay

Peter

Got the room for our daughter to swim and pool was down. Disappointing
Stayed 1 night in Feb 2025

8/10 Good

Philippe

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

kanietahawi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a birthday trip to a Bills game. We had a little oarty in the breakfast area, watched another NFL game. It was a great stay!
Stayed 2 nights in Jan 2025

8/10 Good

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pretty classic HI. We love these motels. The elliptical and water fountain both weren't working in the gym. But that's the only complaint.
Stayed 1 night in Dec 2024