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Candlewood Suites Port Arthur/Nederland by IHG

2.5 star property

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Photo gallery for Candlewood Suites Port Arthur/Nederland by IHG

Outdoor pool, pool loungers
Studio Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Exterior
Studio Suite, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
2125 Highway 69 N, Nederland, TX, 77627
  • Medical Center of Southeast Texas
    ‪6 min drive‬
  • Lamar University
    ‪7 min drive‬
  • Ford Park
    ‪18 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪3 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (1 Queen Bed)

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €66
for 1 room
includes taxes & fees
15 Jun - 16 Jun
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About this property

Candlewood Suites Port Arthur/Nederland by IHG

Hotel in Nederland with 24-hour fitness centre and 24-hour front desk
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Candlewood Suites Port Arthur/Nederland by IHG offers 65 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Guests can make use of the in-room full-sized fridge/freezers, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Candlewood Suites Port Arthur/Nederland by IHG, you'll be close to Tex Ritter Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Central Mall and a few minutes from Mid Jefferson Extended Care Hospital
  • Pets welcome for a fee
Candlewood Suites Port Arthur/Nederland by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Port Arthur/Nederland by IHG. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 floors

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Nederland
Candlewood Suites Nederland
Candlewood Suites Port Arthur/Nederland Hotel Nederland
Candlewood Suites Port Arthur/Nederland Hotel
Candlewood Suites Port Arthur/Nederland Nederland

Candlewood Suites Port Arthur/Nederland by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 57 reviews
Rating 8 - Good. 15 out of 57 reviews
Rating 6 - Okay. 10 out of 57 reviews
Rating 4 - Poor. 9 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities
Good customer service
Stayed 1 night in Apr 2024

4/10 Poor

Amanda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

UNDER CONSTRUCTION

I had no idea the hotel was under construction. There was no info on how to get inside. No one would answer the phone. The A/C was turned off in the hallway. The elevator only worked half the time. The room was nice, but it was a bad experience otherwise. Someone tried to come into my room and woke me up before 10 am AND I HAD the DND sign on the door. Stay somewhere else for sure.
Stayed 1 night in May 2023

8/10 Good

AMBER

Travelled with family
Liked: Cleanliness, staff & service
The staff was very polite and willing to help and assist in anyway
Stayed 2 nights in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2022

2/10 Terrible

Kathryn

Stayed 2 nights in Mar 2022

10/10 Excellent

Mary

Stayed 2 nights in Dec 2021

4/10 Poor

Sandra

Business traveller
Disliked: Amenities, property conditions & facilities
This property felt like a motel instead of a hotel. I normally have no issues with Candlewood. Dirty and old inside. Staff was nice though.
Stayed 1 night in Nov 2021

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candlewood is Awesome!

Great and friendly service, room was clean and comfortable. We highly recommend this hotel for your overnight or vacation stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It was ok. Very noisy. The staff was friendly and helpful
Stayed 1 night in May 2021

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Cynthia Beaumont

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beaumont was full

Beaumont was still full from the storm. This facility was a great alternative
Stayed 1 night in Sep 2020

4/10 Poor

Gregory

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Comedy of Errors

Arrived to check-in after 3:00 pm, and was told the room wouldn’t be ready for another hour. After checking in an hour and a half later, we opened the freezer/fridge in the room and were blasted by the smell of shrimp/bad fish. The smell was pretty unbearable so we chose to not use the fridge/freezer and kept the door tightly closed. After dinner sometime around 6:30 or so, the door to our room was opened by another guest. Apparently the front desk gave this guest a key to our room not knowing the room was already occupied. The beds were comfortable and we liked how roomy the suite was, but I think we’ll be avoiding this location in the future.
Stayed 1 night in Oct 2020

8/10 Good

Jimmy

Business traveller
Liked: Property conditions & facilities, room comfort

Jimmy

No breakfast. Only cleaned the extended stay room once a week which meant I had to go ask for clean linens every day. Other than that it was ok.
Stayed 12 nights in Jan 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not enjoyable
Stayed 2 nights in Dec 2019

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for traverlers.
Stayed 1 night in Nov 2019

6/10 Okay

Nickolas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok but not very clean

Hotel room had an odor to it. Bed wasnt very comfortable. Luckily I just needed the room for a few hours before heading to a job to catch some sleep. If I had to stay in the area again I'd probably get a room at the holiday inn instead.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It was very nice and clean!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Business trip. 1 night stay. Doesn’t have breakfast but does have full kitchen and great coffee.
Stayed 1 night in Mar 2019

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not as good as I usual!

A loose toilet seat was the only complaint, but the place could use a little freshening up! Candlewood is usually nice, but in this case a little overpriced, but always a good dependable experience!
Stayed 1 night in Dec 2018

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place - great location!

Loved the kitchenette inside the room! Clean and tidy (aside from the bathroom door that looked like someone had punched it at some point). But we had a good time speculating what might have happened. Other than that, the room was great! Front staff was so helpful and friendly! If I ever need a stay in that area again, I will definitely be staying at this hotel!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and clean hotel. Free laundry services. Kitchenette in every room.
Stayed 2 nights in Jun 2018