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Hotel Ambassador Playa II

4.0 star property

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Photo gallery for Hotel Ambassador Playa II

Outdoor pool
Outdoor pool
Sauna, body treatments, Thai massages, body wraps, massages
Sauna, body treatments, Thai massages, body wraps, massages
2 bars/lounges, poolside bar

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Calle Gerona, 39, Benidorm, Alicante, 3503
  • Llevant Beach
    ‪3 min walk‬
  • Benidorm Palace
    ‪2 min drive‬
  • Aqualandia
    ‪4 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Single Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room, Pool View

Standard Twin Room, Pool View | 1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room, Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Pool View

1 bedroom, desk, blackout curtains, soundproofing

Standard Single Room, Pool View

  • 17 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, Pool View

Family Room, Pool View | 1 bedroom, desk, blackout curtains, soundproofing

Family Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Single Bed

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About this property

Hotel Ambassador Playa II

Hotel with a full-service spa, a short walk to Llevant Beach
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Hotel Ambassador Playa II offers 198 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to furnished balconies. This Benidorm hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Benicaldea Wellness & Spa. Services include Thai massages, body wraps and body treatments. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ambassador Playa II. During your stay, you're just a quick walk from Llevant Beach. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 bars.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, Thai massages or body wraps at Benicaldea Wellness & Spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym, a sauna and a playground
  • 5 minutes by foot from Llevant Beach and a 3-minute drive from Benidorm Palace
Hotel Ambassador Playa II offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at Hotel Ambassador Playa II. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Benidorm hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Ambassador Playa II has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Body wraps
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day
  • In-room safe fee: EUR 15.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Ambassador II
Hotel Ambassador II
Ambassador Playa Ii Benidorm
Hotel Ambassador Playa II Hotel
Hotel Ambassador Playa II Benidorm
Hotel Ambassador Playa II Hotel Benidorm

Hotel Ambassador Playa II Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 190 reviews
Rating 8 - Good. 31 out of 190 reviews
Rating 6 - Okay. 12 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean cheap Drink Prices
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food not great that's my only fault
Stayed 1 night in Mar 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Perfect location right on the strip. Despite this the rooms were quiet . Best hotel ive stayed in Benidorm and ive stayed in a few. Excellent staff . I can't fault the hotel . If you want to be in the lively area then stay here. Buffet food to a high standard . Select pool view
Stayed 5 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What's not to love?!

Stayed a couple of times now. Modern, clean, right on the strip. Staff were all superb and friendly. Food was brilliant too! Will definitely be back again! Book the spa early into your trip!
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay as a group of friends,staff were lovely and very helpful. Food was amazing
Stayed 7 nights in Mar 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

A very good stay for my friend & I. A welcoming reception for check in. All staff polite & helpful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food couldn’t fault it for the choice very well presented lovely pool area in the heart of everything
Stayed 7 nights in Feb 2025

2/10 Terrible

Karen

Stayed 4 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great location food was excellent
Stayed 1 night in Feb 2025

8/10 Good

Lizzy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January benners trip

Great hotel, perfectly located and clean . 3 rd time at this hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

My husband and I both enjoyed our stay in the Ambassador II. We had a room overlooking the pool on the first floor. There was noise from the bars across the road but it was fine with the balcony doors closed. Good food in the buffet at night and we enjoyed the entertainment in the bars.
Stayed 4 nights in Nov 2024

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort

Food quality

Not one meal was warm.quality of food very good.but if it was hot it would have been palatable.
Stayed 7 nights in Dec 2024

6/10 Okay

Maurice

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Chaotic Xmas dinner

Majority of staff were stern and unfriendly.Clesning was not up to standard, dust under beds, floors never washed all week ,and one day room not cleaned had to chase after cleaners Xmas meal was a disaster. Split into 2 sitting which meant approx 300 people were queuing to gain entrance , resulted in large and lengthy queues waiting for vegetables and turkey . It must have taken 30 minutes for everyone to gain access, instead of being relaxing it was Avery bad experience .would not recommend this hotel over the festive period
Stayed 7 nights in Dec 2024

10/10 Excellent

Ewing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel food excellent could not fault the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to this hotel and as good as ever. Bedrooms spotless as is hotel itself. Fantastic range of food on offer to suit everyone. Great to be able to visit 3 bars within the hotel, especially on a chilly night. Entertainment on in all bars plus happy hour 8 until 9 pm. Cannot fault the hotel, definitely 10/10.
Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for a week and I had a blast I would be staying here again
Stayed 7 nights in Nov 2024

10/10 Excellent

Callum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has been recently renovated and the place is very nice. We have stayed many times in the past and it was tired and worn, not now. Also. We were half board, the standard of food and service was excellent.
Stayed 1 night in Oct 2024