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The Palmer House Resort, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Palmer House Resort, an Ascend Collection Hotel

Property amenity
Indoor pool, seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas
Aerial view
Suite, 1 King Bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5383 Main St, Manchester Center, VT, 05255
  • Place, Lye Brook Falls
    ‪11 min walk‬
  • Place, Manchester Designer Outlets
    ‪13 min walk‬
  • Place, Dana L. Thompson Memorial Park
    ‪16 min walk‬
  • Airport, Rutland, VT (RUT-Rutland Southern Vermont Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Individually decorated, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Individually decorated, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

The Palmer House Resort, an Ascend Collection Hotel

A golf course, an indoor pool and a restaurant are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts and Access to hot tub are on-site.
The Palmer House Resort, an Ascend Collection Hotel offers 50 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Rooms open to patios. This individually decorated accommodation has separate sitting areas. A pillow menu is available. 36-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. An indoor pool, a seasonal outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Palmer House Resort, an Ascend Collection Hotel. During your stay, you'll be within walking distance of Lye Brook Falls. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Clove + Maple
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a fireplace at reception and a vending machine
  • On-site recreation includes a golf course and 2 outdoor tennis courts
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Lye Brook Falls and Manchester Designer Outlets
The Palmer House Resort, an Ascend Collection Hotel offers its guests a golf course, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, a hot tub, and barbecue grills are also featured at The Palmer House Resort, an Ascend Collection Hotel. Self parking is free.

This 3-star Manchester Center hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Clove + Maple – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Clove + Maple

Things to do

  • 2 outdoor tennis courts
  • 9-hole golf course
  • Fishing
  • Golf clubs/equipment
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 October to 27 May:
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.49 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 9 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at The Palmer House Resort, an Ascend Collection Hotel.

Property is also known as

Palmer House Manchester Center
Palmer House Resort Motel
Palmer House Resort Motel Manchester Center
Palmer House Resort Manchester Center
Palmer House Resort
The Palmer House Resort, Ascend Hotel Collection Hotel

The Palmer House Resort, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 906 reviews
Rating 8 - Good. 280 out of 906 reviews
Rating 6 - Okay. 111 out of 906 reviews
Rating 4 - Poor. 49 out of 906 reviews
Rating 2 - Terrible. 37 out of 906 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are beautiful. The indoor pool and hot tub were nice, the room was big and overall it was a good stay. The breakfast could benefit from more fresh fruit to make it healthier but it was OK.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Staff was courteous. The room was clean.
Stayed 1 night in Nov 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needed a deep cleaning especially the floor and woodwork. Otherwise pretty clean but coffee maker was dirty
Stayed 2 nights in Nov 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic, had a lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was cute, clean, and a bit dated, but I want there to hang out in the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 3 nights in Oct 2025

2/10 Terrible

John

Disliked: Staff & service
Was told that there was no reservation under my name and was turned away when we arrived in the middle of the night. After nearly 30min of waiting on the phone while the representative was “checking” and searching through emails, the representative said she could come find us a room.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Edgartown

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area around the Palmer House is so beautiful. Mountains everywhere!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Stayed 2 nights in Oct 2025

4/10 Poor

Harry

Stayed 1 night in Oct 2025

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the best. Friendly and welcoming. Filling breakfast to start our day. Rooms were spacious and well appointed.
Stayed 3 nights in Oct 2025

4/10 Poor

Chaitra

Stayed 2 nights in Oct 2025

6/10 Okay

Josh

Travelled with group
Disliked: Property conditions & facilities
Nice enough place, dated but clean.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as advertised like in booking photos. Roof needs to be replaced immediately for starters, shower smelt musky, shower floor creaky sounding like you would fall through the floor, jacuzzi tub when on released brown moldy flakes, baseboard heaters were hanging off, walls we unbelievably dusty, cracking ceiling and drywall, back porch covered in roofing flakes from deterioration, sliding screen door would barely open, room was above the that was said to be closed at 10pm but from 12am-2am multiple people could be heard. No front desk staff after 8pm overall extremely dissatisfied with the experience, was told management would call me and never heard back. Be aware before booking.
Roof deteriorated
Drywall around tub
One of two baseboard heaters
Ceiling drywall peeling
Stayed 1 night in Oct 2025

6/10 Okay

Megan

Liked: Staff & service
Good location; charming property
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Not our favorite

Of all the places that we stayed, this was the least favorite. There was an odd smell that did not go away with airing out; the furnishings and room were very basic; and the heating and AC controls were very confusing and not well marked. The host was friendly and helpful, and the breakfast was good. If someone was simply looking for a utilitarian place to sleep, this will work just fine.
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Stayed 2 nights in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was professional and friendly. Parking was safe and the room was clean and comfortable.
Stayed 3 nights in Oct 2025

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay! False advertising. Not a resort! Rude manager. Disorganized. Demanded that I not be charged and left.
Stayed 1 night in Oct 2025

4/10 Poor

Marcia

Liked: Staff & service

Not worth the money and not going back!

I should have read the other reviews. The room was big and bed comfortable but the rest was not what a resort should be. Very old sofa that the cushions fell in and chair. Tub was old style bath fitter but the worst was the shower. Not a pressure balanced faucet so it kept going from hot to cold and back. I outlets by bed, there was an extension cord for the lamp. The other outlet was old and the plug kept falling out. This was a $300 per night stay (stayed wed - sat). Could have used a small table and 2 chairs to sit at. The pluses were the grounds - very nice (did not use pool). Best was the staff. Very nice and helpful. Please update the rooms.
Stayed 3 nights in Oct 2025

4/10 Poor

Yong

Travelled with family
Disliked: Cleanliness
Can not shower because no hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we didn't have time to enjoy all the facilities. Next time!
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great we had a great time
Stayed 1 night in Oct 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Stayed 1 night in Oct 2025