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Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

In-room safe, desk, iron/ironing board, free cots/infant beds
Hair dryer, towels
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2276 Pipestone Rd, Benton Harbor, MI, 49022
  • Place, Lake Michigan College
    ‪3 min drive‬
  • Place, Intercare Community Health Network
    ‪3 min drive‬
  • Place, Lakeland Regional Medical Center
    ‪6 min drive‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Free Wi-Fi
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The price is €53
includes taxes & fees
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About this property

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Hotel in Benton Harbor with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers 78 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers.

This Benton Harbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. During your stay, you'll be close to Intercare Community Health Network. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 5-minute drive from Intercare Community Health Network and 11 minutes from Lake Michigan
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid or Cashapp and Chime cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Hotel Benton Harbor
Holiday Inn Express Benton Harbor
Hotel Holiday Inn Express Hotel & Suites Benton Harbor
Holiday Inn Express Hotel & Suites Benton Harbor Benton Harbor
Holiday Inn Express Hotel Suites Benton Harbor
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Benton Harbor

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 174 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Duane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They rent rooms to people with a dozen or more kids that run down the hallways. They play on the gym equipment. This hotel amenities is a baby sitter for single mothers with too many kids. The receptionist just chills and says whatever is clever. This is little Detroit hotel. It’s my fault for renting a room at the last minute. Last time I stay in Benton Harbor. I feel bad for the out of town contractors staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was freezing cold
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Liked: Staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Yvonne

Travelled with family
My room the carpet was dirty. The bathroom floor was sticky. The manager was very short when we had an issue at check-in. The poor girl checking us in was new and needed help. A a bright note i had been working via phone prior with a very kind ans knowlegable lady named Aleigha. Im very thankful for her help. And, Linda in the breakfast room she was a bright spot in the day. Kind, helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Makiya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was by far my worst hotel experience ever! My tub was dirty and I had to clean it myself! The room had a weird smell I just felt so uncomfortable the room just felt dirty the shower curtain was gross! Hair all over the place just nastyI told front desk about changing rooms they kept giving me the run around to be honest they didn’t care about my concerns I would never stay there again!
Stayed 2 nights in Oct 2025

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities
The room was gross. there were stains on the comforter and on the pillows if you look behind the TV, there were balls of dust and anything that had been thrown behind there by previous guests. under the desk area was leftover food from what looked like pizza toppings, and cigarette burns in the carpet. Clearly this room had not been cleaned thoroughly and was not taken care of. The lampshades were also crooked, and the phone was off the hook when we walked in. The mattress was extremely hard and felt like a piece of plywood. I did not feel comfortable, sleeping here and could not fall asleep. because of this, when I did fall asleep, I ended up sleeping until 1:30pm. I could not in good faith stay another night in this room so I walked down to the desk to check out. I was told I would not receive a refund for the second night that I would not be staying there. I then left and checked into the Hilton around the corner where I was much happier. Do not stay here the photos online do not represent the actual room or hotel.
cigarette burns in the carpet
leftover old food that look like pizza toppings on the floor
you can see the stains if you zoom in. They were a lot more noticeable in person and we’re also on the pillow.
Stayed 2 nights in Oct 2025

4/10 Poor

Abby

Stayed 2 nights in Sep 2025

4/10 Poor

Dashuna

Travelled with family
I ordered a double bed, acccesible room. The room came with two full size beds, no accessibility. I expected Queen beds. There is also no couch in the rooms, although pictured. The property appears to have poor maintenance, the bathroom trimming and ceiling are falling apart. There is rust throughout property. The elevator is rickety, rooms are small.
Stayed 1 night in Sep 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid pet friendly option with big bright rooms and good aircon. Breakfast included. Only odd thing was that there were guys hanging out in their trucks at the back of the parking lot.
Stayed 2 nights in Sep 2025

8/10 Good

Benita

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Hotel in Poor Condition

while the service was excellent the condition of the hotel was not. Carpets were extremely dirty throughout the hotel, rooms, hallways and stairs. The floor in our bathroom was buckleing due to water damage. The door in the bathroom was damaged and very difficult to close all the way let alone open. The show head was dirty and needs replacing. Ceiling in the pool is peeling. We will not be staying at your location again.
Stayed 1 night in Sep 2025

2/10 Terrible

Chidanand

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, electric outlet in bathroom doesn’t work. Terrible mattress. I don’t want stay here even if they rent for free.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a quick stay

Pretty clean, like most other hotels in the area, some things were worn and need updating, but not a deal breaker for us. We would have liked more pillows available.
Stayed 2 nights in Sep 2025

2/10 Terrible

Tamika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the staff every time you have a problem or need some they outside taking smoke breaks phone was broke in the room had to go downstairs had to switch rooms no couch water was cold threw my new body wash away never will go there again rooms are not up to standard I had to cancel my reservation go to another hotel just because water did not work
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamika

Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and affordable rate
Stayed 1 night in Sep 2025

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
Mu animals was able to stay.
Stayed 1 night in Jul 2025

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay for the bed not the breakfast

Breakfast offerings aren’t great. Room was quiet and comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel itself was clean, our beds, and the bathroom were clean. The carpet was absolutely disgusting. I did not feel comfortable walking on it without my sandals. It was the worst carpet I have ever seen in a hotel which was disappointing for a Country Inn and Suites.
Stayed 1 night in Sep 2025

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Plaster falling off walls, bathroom ceiling significant water damage, no hot water, filthy old rug in room, fire alarm did not go off in room only in hallway, no blanket on bed, no heat, 1 chair, bathroom no air filter…stay away!
Bathroom ceiling leakage and air filter does not work
1960 filthy rug, had socks on and they were filthy in an hour or less
not sure what the heck this is, fire alarm...no alarm in room, and it did go off but we could faintly hear it in the hall....
Stayed 2 nights in Sep 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Janae

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel like I was scammed. I booked a room for yesterday night but said they didn’t have any rooms and would not give my money back.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is TOP notch! Domanique was working the front desk and having a hell of a time dealing with an unruly patron. She had to call the police twice on a very unruly woman staying with her family! Domanique was level-headed, polite, listened well and gave as many chances as she could to the unruly woman. We were very impressed with her professional demeanor. Also, Victoria was called back in to help clean rooms and she did so without hesitation. She worked a double shift that day and did so with a smile. Both women were friendly and helpful and got us our room as soon as they could. We really appreciated them as we really needed to get some sleep before a big travel day. They really should be considered for raises and/or promotions. They are absolutely fabulous and are huge assets to your company. Also, the room was lovely, clean and smelled great when we got inside. I cannot commend your staff enough, those 2 women, Domanique and Victoria. They will definitely stick with us for a while. They are wonderful. :)
Stayed 1 night in Aug 2025

2/10 Terrible

Luis, Auburn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I've ever stayed in, the carpet in the room had blood, the room had a horrible smell, the beds were super uncomfortable, the pool was too dirty I think it had fungi. I DON'T RECOMMEND IT!!
Stayed 1 night in Aug 2025

6/10 Okay

Enrique

Stayed 2 nights in Aug 2025