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Aparthotel

Candlewood Suites Berlin Charlottenburg by IHG

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Photo gallery for Candlewood Suites Berlin Charlottenburg by IHG

Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Outdoor space
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Franklinstraße 25, Berlin, 10587
  • Place, Kurfürstendamm
    ‪3 min drive‬
  • Place, Zoo Berlin
    ‪4 min drive‬
  • Place, Brandenburg Gate
    ‪5 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Extra Floor Space)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 Queen Bed, Accessible (Extra Floor Space)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Extra Floor Space)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite, 1 Queen Bed (Extra Floor Space)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Studio Suite

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Candlewood Suites Berlin Charlottenburg by IHG

Aparthotel in Berlin, near Kurfürstendamm
Along with a garden, this smoke-free aparthotel has free Wi-Fi in public areas and a vending machine. Each apartment offers free WiFi, a flat-screen TV with satellite channels and a hairdryer. A safe, a shower and a desk are among the other amenities that guests will find. Weekly housekeeping is available.
Candlewood Suites Berlin Charlottenburg by IHG offers 139 accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

During your stay at Candlewood Suites Berlin Charlottenburg by IHG, you'll be within walking distance of Kurfürstendamm. Enjoy features like free WiFi in public areas. This aparthotel has 139 apartments. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a dining table and a safe
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a lift and a vending machine
  • Just a 3-minute drive from Kurfürstendamm and a few minutes from Zoo Berlin
  • Pets welcome for a fee
As a guest of Candlewood Suites Berlin Charlottenburg by IHG, you'll find a vending machine, a garden, and a lift. Public spaces have free WiFi.

This Berlin aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: EUR 25 per night

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 43-inch flat-screen TV with satellite channels

Outdoor areas

  • Garden

Work spaces

  • Desk
  • Desk chair

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 25 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a shopping district
  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 139 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Holiday Inn - the niu, Flash Berlin / Franklinstraße 25, 10587]
Front desk staffed during limited hours
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Holiday Inn - the niu, Flash Berlin / Franklinstraße 25, 10587
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acora Berlin Living The City
Candlewood Suites Berlin Charlottenburg by IHG Hotel
Candlewood Suites Berlin Charlottenburg by IHG Berlin
Candlewood Suites Berlin Charlottenburg by IHG Hotel Berlin

Candlewood Suites Berlin Charlottenburg by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 42 reviews
Rating 8 - Good. 16 out of 42 reviews
Rating 6 - Okay. 8 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

8.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Not the best visit, I'm afraid. The property is challenging to access (the hotel I booked under is named something different) and when I arrived at the hotel, the reception desk was closed. I had to check into another hotel's desk, which wasn't very clear. I also think the fact the rooms are only cleaned weekly to be a big downside. The rooms accumulate a lot of dust, so much so that when I checked into the room it was dusty already. After 2 nights, it was very noticeable, but I don't think its fair to expect guests to pay for housekeeping when the building is so dust/dirt prone. I wouldn't recommend staying again.
Stayed 2 nights in May 2025

8/10 Good

Cooper

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
Check in was difficult as I received no instruction in English how to Obtain my key as there’s no receptionist . The room I had was like a Sauna and with no A/C. Luckily the staff at the NUI next door were excellent and helped me with getting in and changing my room.
Stayed 11 nights in Sep 2024

6/10 Okay

R

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good hotel but…

It’s a fab hotel, has great priced eateries, of great quality at end of road, as well as supermarket, the train for town is just 10 mins away but why they didn’t install air con is anyone’s guess, it’s a must The room never cooled to make it bearable, even with fan on 24/7. The bathroom worse
Stayed 5 nights in Jul 2024

6/10 Okay

Mark

Stayed 7 nights in Jul 2024

10/10 Excellent

SERGEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

brandi

Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 9 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Hot, dirty, and mediocre.

The reception is in the hotel next door. It was not clear where to queue up for that. Only one key was provided (and when we asked for a second one, they deactivated the first one!). The room was quite dirty; when the cleaner came, they did not make the bed, or empty the bins. On request to empty the bin, half of it was emptied (no new bin bag was put in, though), and half of the contents were moved to another bin! There was no air-con, only a noisy fan. The window could not be opened more than a crack, and so the room was very very noisy. The kitchen might have been OK, but there was a sign saying that there was a smoke alarm, and that if this was set off, there would be an 800EUR charge! Overall, I would not stay here again, as it was hot, dirty, inconvenient and mediocre in all ways.
Stayed 6 nights in May 2024

8/10 Good

Kitsum, Bayside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the small kitchen and dishwasher in the room. Hotel is quite far away from subway station.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week and really liked the place. It was about a 10 minute walk to 2 subway stations and the park. We did not hear a sound when our door was closed. Everything was really comfortable.
Stayed 7 nights in Oct 2023

2/10 Terrible

Pablo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Both the reception staff and the cleaning staff put very little effort so that the passenger is comfortable. On the other hand, forget an envelope with documents in the room. As of today, it is impossible to communicate by phone, they did not respond to any of the 3 emails sent, my son went to the hotel twice and they do not allow him to enter with someone from the hotel to look for the envelope, they tell him that they are going to call him and nothing. A shame
Stayed 14 nights in Jun 2023

4/10 Poor

Ruchi

Business traveller
Liked: Cleanliness, staff & service, room comfort
No hot water for 5 days !!!!!
Stayed 7 nights in May 2023

8/10 Good

sam

Travelled with partner
Liked: Cleanliness
I didn't like the location at all Very basic room U cant even call the room service to come and fix anything Check in self was the worse experience. Very poor area with everything. I had really very bad experience. Not convenient at all for the transportation.
Stayed 8 nights in Apr 2023

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New. No AC . In a nice area ..

I stayed here in the height of summer . No AC . The building isn’t a year old . Quite noisy fromannindustrial unit next door I moved the other side of the building to enjoy weeks of builders breaking if the fake brick facade outside . The place is ok luckily I found that I could get a fan after being here a fortnight should’ve been 1 in the room from the get go. The faculties are good just the lack of ac and noise outside . The place is a nice part of berlin but it’s not at all great for public transport . Bus area . An S bahn is in early 20 mins walk to Ubahn stations 15 minute walk . It’s situated right on the border of tiergarten borough and charlottenberg .. the area is nice but quite bad for public transport considering it’s relatively quite central it’s quite puzzling .the place was ok but there are drawbacks ..nothing major
Stayed 28 nights in Jun 2022

4/10 Poor

Ben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel couldn’t check us in to begin with and left us sat with another guest for 2 hours, the manager would not come to speak to us only email the front desk, it was 32 degrees and we never got offered a drink or anything.
Stayed 3 nights in Jul 2022

6/10 Okay

Ross

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable but too warm!

I arrived late due to a delayed flight, not my fault, unfortunately the check in machine doesn’t operate after 1AM. Luckily a night porter was eventually able to check me in. The room was clean and comfortable, however it was far too warm, there was no aircon and the window only opened a few cm so I was unable to cool the room down for my 3 night stay!
Stayed 3 nights in May 2022

8/10 Good

Alpak

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Sevval

Travelled with group
Liked: Amenities
Die Unterkunft war sehr schön. Nur leider hatten wir überall Silberfische, auch im Bett.
Stayed 3 nights in Jun 2025

8/10 Good

Vineet

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was good. Staffs were really cool
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauber
Stayed 2 nights in May 2025

10/10 Excellent

Thorsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mich hat es etwas irritiert, das das Hotel umbenannt wurde und wir keine Information darüber erhalten haben und eine gefühlte Ewigkeit das Hotel gesucht haben
Stayed 1 night in May 2025

8/10 Good

No

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal war sehr nett und freundlich nur die Umbenennung des Hotels hat für Verwirrung gesorgt weil wir nicht darüber in Kenntnis gesetzt worden sind aber sonst alles ganz gut.
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Stayed 4 nights in May 2025

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025