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Hotel Ambassador

4.0 star property

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Photo gallery for Hotel Ambassador

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Meeting facility
Bar (on property)
Indoor pool, open 8 AM to 11 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Seftigenstrasse 99, Bern, BE, 3007
  • Place, Freibad Marzili
    ‪14 min walk‬
  • Place, Bern Natural History Museum
    ‪14 min walk‬
  • Place, Federal Palace
    ‪4 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪15 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Smart TV

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Single Room

Panoramic Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Single Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

Panoramic Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds and 1 Single Murphy Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
Novotel Bern Expo
Kirchenfeld-Schosshalde
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 230 reviews
The price is €177
includes taxes & fees
28 Jun - 29 Jun
Novotel Bern Expo

About this property

Hotel Ambassador

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ambassador. During your stay, you'll be connected to a shopping centre and within walking distance of Freibad Marzili. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • 14 minutes on foot from Freibad Marzili and a 3-minute drive from Bern Natural History Museum
  • Cats and dogs welcome free of charge
Hotel Ambassador offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Hotel Ambassador. Self parking is free.

This 4-star Bern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Ambassador has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 9.50 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 9.50 to 22 per person
  • Rollaway bed fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 11 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Bern

Ambassador Bern Hotel

Ambassador Hotel Bern

Bern Ambassador

Bern Ambassador Hotel

Bern Hotel Ambassador

Hotel Ambassador Bern

Hotel Bern Ambassador

Hotel Ambassador SPA Bern

Hotel Ambassador Bern

Hotel Ambassador Hotel

Hotel Ambassador Hotel Bern

Hotel Ambassador Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 424 reviews
Rating 8 - Good. 192 out of 424 reviews
Rating 6 - Okay. 52 out of 424 reviews
Rating 4 - Poor. 14 out of 424 reviews
Rating 2 - Terrible. 11 out of 424 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Amenities
The hotel staff were friendly. The breakfast was very good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional receptionists and clean stylish hotel
Stayed 1 night in Jul 2025
Verified

8/10 Good

Allen

Liked: Amenities, property conditions & facilities
Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously and it is very handy for the centre etc
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good sold accommodations.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Nandish

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyes staying & was relaxing.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Japanese restaurant top
Stayed 1 night in Nov 2024
Verified

8/10 Good

Filipinas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, property conditions & facilities
We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 1 night in May 2023
Verified

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an clean
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Sep 2025
Verified

8/10 Good

Khosrou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Jun 2025
Verified

8/10 Good

Esmeralda A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Roxana

Liked: Amenities
Very clean!
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Disliked: Room comfort

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Stayed 1 night in Jun 2024