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Robinhood Resort

3.0 star property

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Photo gallery for Robinhood Resort

Exterior
Premium Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Restaurant
Lobby sitting area
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
540 Pine Knot Ave, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Big Bear Marina
    ‪7 min walk‬
  • Place, Snow Summit
    ‪4 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(61 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(53 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio Suite

Premium Studio Suite | Living area | 35-inch flat-screen TV with cable channels, TV, DVD player

Premium Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Murphy Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Spa Room)

Premium Room, 1 King Bed (Spa Room) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed (Spa Room)

9.2 out of 10
Wonderful
(22 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Robinhood Resort

Ski hotel with 24-hour front desk and restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Robinhood Resort include ski passes and complimentary wired Internet access.
Robinhood Resort offers 50 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. 35-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Robinhood Resort. During your stay, you're just a quick walk from The Village. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from The Village and a 4-minute drive from Snow Summit
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Robinhood Resort also features a picnic area, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

Robinhood Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski passes
  • TV in common areas

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Robinhood Big Bear Lake
Robinhood Resort
Robinhood Resort Big Bear Lake
Robinhood Hotel Big Bear Lake
Robinhood Resort Big Bear Region, CA - Big Bear Lake
Robinhood Resort Hotel
Robinhood Resort Big Bear Lake
Robinhood Resort Hotel Big Bear Lake

Robinhood Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 216 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean and airy room, comfortable bed, and nice towels. The shower had excellent water pressure. They provide shampoo, conditioner and body wash, which all smelled nice. I would only suggest they oil the windows because the windows were a bit hard to slide open. The screens should be cleaned as well. Otherwise, it was super enjoyable and we will DEFINITELY return at our next visit 😊🐻
Stayed 1 night in Aug 2025

8/10 Good

Crispine

Liked: Staff & service
Helpful check-in staff…
Stayed 1 night in Aug 2025

10/10 Excellent

Mitchell

Stayed 1 night in Jul 2025

6/10 Okay

Gayle

Liked: Staff & service
I was thankfully upgraded to a nicer room, which I really appreciated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

BENNY

Walking distance to restaurants.
Stayed 2 nights in Jul 2025

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Beds were the only downfall

The staff was lovely and I loved the 2pm late check out. I loved the room and it was clean, but the beds were dreadfully firm.
Stayed 1 night in Jul 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Murray’s.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Perfect location. Will be going back soon.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
great location and so much within walking distance.
Stayed 1 night in Jul 2025

6/10 Okay

Jesse

Travelled with family
Mediocre at best.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great place but our room had NO A/C! Found out later you have to pay for a premium room to get A\C. Hard to sleep - too warm in room
Stayed 2 nights in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the front desk gentleman who quickly switched our room to ground floor without us even asking as he could see I was disabled. We had him on a prior trip as well and he is very kind! The room needed renovation but cozy. Bed reminded me of jello and i have severe sciatica so likely works well on someone else. Shower scary as I had nowhere to hold on or sit and I cannot stand very long. It worked fine for my hubby though and nice warm water. Nice snipet view of the lake from the front door. Greatfood and service at their onsite restaurant!!!
Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good near the lake and village. I liked the room but it was a bit warm. It’s good the windows could be opened and that there was a ceiling fan. It is a short drive to everything in Big Bear.
Stayed 3 nights in Jun 2025

10/10 Excellent

alan, orange

Liked: Amenities
nice staff
Stayed 2 nights in May 2025

10/10 Excellent

Rhizza

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bittersweet.

The location is perfect, everything was walking distance. There was a power outage beyond the hotel’s control, and I requested to do an early check out, and a refund. Hotel staff agreed, but I’ve not been contacted. I was told that they would process when the power goes back on. As of today, nothing from them yet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was wonderful to have a skylight, and I love the fireplace. For reasons I don't know, I was sneezing a lot in that room. I was frustrated from the blackout that happened, but thankfully, it came on. Please have backup generators. Also, plant native species and try to be more wildlife friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient location, clean, friendly service
Stayed 2 nights in Jun 2025

2/10 Terrible

Patrick

Disliked: Staff & service
It was the worst experience I’ve ever had there was a power outage and our room had no AC so it was so hot and we ended up sleeping in our car in the parking lot because it was fresh outside
Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stuff at Robin Hood resorts was so so friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Stayed 1 night in Jun 2025